MelBet · Review

MelBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals can take seven business daysThe Curaçao Gaming Authority register lists licence OGL/2024/561/0554 as active for Pelican Entertainment B.V.[3]. MelBet’s terms allow up to seven business days to process a withdrawal request, and payment-system verification can last up to 180 days[4].

New users can choose a sports or casino first-deposit bonus during registration; the guide advertises code GUIDE777 for a 50% increase[1]. AskGamblers reported 68 complaints as of 29 October 2026, including 61 resolved[2].

MelBet key facts

LicenceCuraçao Gaming Authority, OGL/2024/561/0554; active[3]
Licence holderPelican Entertainment B.V.[3]
Operator company number134359[3]
Withdrawal processingUp to seven business days[4]
Payment-system verificationUp to 180 days[4]
Bonus choiceSports or casino first-deposit bonus during registration[1]
Promo codeGUIDE777; guide says it increases the bonus percentage by 50%[1]
AskGamblers complaints68 reported; 61 resolved as of 29 October 2026[2]
Restricted territoriesAustralia, Curaçao, France, Netherlands, Spain, USA and dependencies, United Kingdom, Aruba, Bonaire, Saba[4]
BTC service chargeA service charge applies to BTC deposits or withdrawals[4]
Official sitemelbet-canada.com

MelBet licence and operator

The Curaçao Gaming Authority register records licence OGL/2024/561/0554 as Granted / Active, names Pelican Entertainment B.V. as licence holder, and lists 11 domains under that holder[3]. MelBet’s terms give the company number, 134359, and registered address, 1, Dr. H. Fergusonweg, Willemstad, Curaçao[3, 4]. The terms let the operator request identity documents and suspend or cancel payments until verification is complete[4].

MelBet withdrawals: times and conditions

MelBet’s terms allow up to seven business days to process a withdrawal request, depending on payment method[4]. Payment-system verification can last up to 180 days[4]. The operator can refuse a withdrawal channel and require a bank transfer instead[4].

Deposits must be wagered in bets with odds of at least 1.1 before withdrawal. Specified opposite-outcome bets and high-volume bets with minimal impact do not count[4]. The operator can request photo identification, payment-method documents and other relevant documents[4].

MelBet bonus terms

The bonus must be used within 30 days of registration; afterward, the bonus and associated winnings are forfeited[1]. Withdrawals are blocked while bets are pending or if the balance is below the bonus amount[1].

MelBet complaints reported by players

AskGamblers reported 68 complaints as of 29 October 2026: 61 resolved and seven other or unclassified. The reported average amount was $1,545, average duration 10 days and average response time two days[2]. A player reported on AskGamblers in September 2026 a 15-day delay for a Wave withdrawal of FCFA35,000; the complaint was marked resolved[2].

A player reported on AskGamblers in June 2026 that an Instapay withdrawal was delayed and they had received no answer; the complaint was open and concerned IQD775,000[2]. A player reported on AskGamblers in November 2025 a blocked withdrawal and pending verification since November 1, 2025; the complaint was open and concerned $5,247[2]. AskGamblers’ listing describes recurring payment and withdrawal issues, including delays, rejected withdrawals and missing deposits[5].

Casino Guru reported seven complaints and 2,950 black points as of 29 October 2026[6]. Trustpilot reported 1,413 reviews as of 29 October 2026, including 283 in the preceding 12 months, and said it removed a number of fake reviews for the company[7].

Countries MelBet excludes

MelBet’s terms forbid access from Australia, Curaçao, France, the Netherlands, Spain, the USA and its dependencies, the United Kingdom, Aruba, Bonaire and Saba[4]. If the operator learns that a customer resides where website use is illegal, it can close the account and refund the remaining balance after deducting winnings credited after the latest deposit[4].

MelBet verdict

MelBet’s licence is active, while withdrawal processing and payment-system verification can take up to seven business days and 180 days respectively[3, 4].

MelBet FAQ

What licence does the Curaçao Gaming Authority list for MelBet?

The register lists Pelican Entertainment B.V. under active licence OGL/2024/561/0554[3].

How long can MelBet take to process a withdrawal?

Processing can take up to seven business days, and payment-system verification can last up to 180 days[4].

What wagering must MelBet customers complete before withdrawing a deposit?

Bets must have odds of at least 1.1 before withdrawal; specified opposite-outcome and minimal-impact high-volume bets do not count[4].

Which countries does MelBet exclude?

Its terms list Australia, Curaçao, France, the Netherlands, Spain, the USA and dependencies, the United Kingdom, Aruba, Bonaire and Saba[4].

How many complaints did AskGamblers report about MelBet?

AskGamblers reported 68 as of 29 October 2026, with 61 resolved[2].

What happens to MelBet bonus winnings after 30 days?

If the bonus is not used within 30 days of registration, the bonus and associated winnings are forfeited[1].

More on MelBet

Compare by verified facts

How we checked. We read MelBet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. guidebook.melbet.com/bonus/melbet-first-deposit-bonus/ — law / regulator, clauses MelBet First Deposit Bonus, Sports Welcome Bonus, General MelBet First Deposit Bonus Rules, checked 29 October 2026
  2. www.askgamblers.com/online-casinos/reviews/melbet-casino/complaints — complaint platform (reported via web search, not stored), checked 29 October 2026
  3. cert.cga.cw/token?id=554 — licence register, clauses OGL/2024/561/0554, Certificate B2C, checked 27 October 2026
  4. guidebook.melbet.com/terms-and-conditions/ — law / regulator, clauses Withdrawal Policy, Deposits and Payouts, General Terms, Accounts, Requirements for Document Submission in Fund Withdrawals, checked 29 October 2026
  5. complaint summary (web search), 29 October 2026
  6. de.casino.guru/melbet-casino-rezensionen — complaint platform (reported via web search, not stored), checked 29 October 2026
  7. ca.trustpilot.com/review/www.melbet.com — complaint platform (reported via web search, not stored), checked 29 October 2026