Metaigaming · Withdrawals

Metaigaming Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Q: What deadline applies to a Metaigaming wager dispute?

The terms set a three-day deadline from the wager decision.

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Metaigaming's own pages, licence registers and regulator records.

Verdict: Avoid if you need uncapped monthly withdrawalsMetaigaming’s terms cap monthly withdrawals at EUR 5,000 when the balance is at least 10 times deposits, otherwise EUR 10,000^[1]. Every withdrawal request triggers full KYC, and the company can restrict payment or withdrawal at its discretion under the legal framework^[2].

The minimum withdrawal is EUR 10 per transaction^[1]. Metaigaming charges no withdrawal commission after the deposit has been wagered once; otherwise, the company is entitled to deduct 8%, with a minimum fee of EUR 4 or equivalent in the account currency^[1].

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Metaigaming withdrawal limits and fees

If the balance is at least 10 times total deposits, withdrawals are capped at EUR 5,000 per month; otherwise, the cap is EUR 10,000^[1].

Metaigaming KYC documents

Full KYC is compulsory for any withdrawal request, lifetime deposits above EUR 2,000, or a transaction deemed suspicious^[2]. Required documents are government-issued photo ID, a selfie holding the ID, and a bank statement or utility bill^[2]. The company can restrict service, payment or withdrawal until identity is sufficiently determined, or for another reason at its sole discretion based on the legal framework^[2].

Resolving a Metaigaming withdrawal dispute

Submit government-issued photo ID, a selfie holding the ID, and a bank statement or utility bill for full KYC^[2].
Raise the dispute with Customer Service. It attempts to reach an agreed solution, and unresolved disputes escalate to management^[1].
Lodge a dispute about a wager decision within three days of that decision^[1].
Use arbitration to settle the dispute^[1].

The agreement is governed by the law in force in the state of Anjouan in the Union of Comoros^[1].

Metaigaming complaint record

Casino Guru reported one complaint as of 30 October 2026: zero opened, zero unresolved, zero resolved and one rejected^[3]. In January 2026, an Australian player reported on Casino Guru that Metaigaming withheld A$151 after alleging a rules violation. The complaint closed after the player stopped responding and was rejected^[4].

Metaigaming FAQ

What is Metaigaming’s monthly withdrawal limit?

EUR 5,000 if the balance is at least 10 times deposits, otherwise EUR 10,000^[1].

Does Metaigaming charge a withdrawal fee?

An unwagered deposit can incur an 8% fee with a EUR 4 minimum^[1].

When does Metaigaming require identity checks?

Full KYC applies to any withdrawal request, lifetime deposits above EUR 2,000, and suspicious transactions^[2].

Which documents does Metaigaming require for KYC?

Provide government-issued photo ID, a selfie holding it, and a bank statement or utility bill^[2].

What deadline applies to a Metaigaming wager dispute?

The terms set a three-day deadline from the wager decision^[1].

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