Miki · Review

Miki Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals depend on verificationThe Curacao Gaming Authority lists Novi B.V. as Miki’s active licence holder under licence OGL/2024/1288/0542[3]. Miki can request documents at any stage and cancel a pending withdrawal until verification is satisfactory[2].

Miki lists bank transfer, crypto, credit cards and ecoPayz as payment methods[1]. Players in the listed restricted locations cannot use the platform[2].

Miki key facts

RegulatorCuracao Gaming Authority (CGA)[3]
LicenceOGL/2024/1288/0542; Granted / Active[3]
Licence holderNovi B.V.[3]
Company number155510[2]
Withdrawal processingUsually within 2 business days after account verification[2]
Daily limitRest of world: €10,000 or currency equivalent[2]
Weekly limitRest of world: €50,000 or currency equivalent[2]
Monthly limitRest of world: €200,000 or currency equivalent[2]
Default bonus wagering30x in Casino or Live Casino[2]
Bonus deadline7 days after claiming for casino deposit bonuses[2]
Complaint deadlineWithin 6 months of the incident[4]
ADR providerCADRE[4]
Official sitemiki.com

Miki’s licence and operator

The Curacao Gaming Authority register lists Novi B.V. as licence holder under licence OGL/2024/1288/0542, with status Granted / Active. Five domains are listed under the same licence holder[3]. Miki’s terms give company number 155510 and list Dr. M.J. Hugenholtzweg 25, Curaçao[2].

Miki’s location and account rules

Miki’s terms prohibit using a VPN, proxy or other geolocation masking tool to conceal or misrepresent a player’s location[2]. Players in the listed restricted locations cannot use the platform: Afghanistan, American Samoa, Bulgaria, Democratic People's Republic of Korea, Denmark, France, French Guiana, French Polynesia, French Southern Territories and Antarctic Lands, Georgia, Iran, Latvia, Lithuania, Portugal, Romania, Russian Federation, The Netherlands and its outlying territories, Türkiye, Ukraine, United Kingdom, United States of America and its outlying territories, United States Virgin Islands, and West Bank and Gaza Strip[2]. Players select a currency at registration and cannot change it later[2]. Deposits must come from a payment source in the player’s personal name; corporate, business or company instruments are prohibited, and winnings tied to another person’s or a corporate payment source can be seized[2].

Players must be 18 or older[4].

Miki withdrawals

Miki usually processes withdrawals within two business days after account verification. Only one withdrawal request may be active at a time[2]. For the rest of the world, withdrawal limits are €10,000 daily, €50,000 weekly and €200,000 monthly, or currency equivalents[2]. Norway’s limits are NOK 250,000 daily, NOK 1,000,000 weekly and NOK 5,000,000 monthly; Japan’s are ¥250,000 daily, ¥1,500,000 weekly and ¥5,000,000 monthly, or currency equivalents where specified[2].

Before approval, deposits must be wagered at least once on casino games, or on sports bets at odds of at least 1.05[2]. Miki can request verification documents at any time and cancel a pending withdrawal until verification is satisfactory. Listed documents include ID, proof of address and payment-source ownership proof; notarized documents may be required in some circumstances[2]. An administrative withdrawal fee can be charged after advance notice of the amount, and processing requires the player’s consent[2].

Miki can refuse a withdrawal if it suspects fraud or money laundering[2]. The terms let the operator close an account without giving a reason; the balance is returned unless the terms were breached[2].

Miki bonus terms

Unless promotion-specific rules say otherwise, Miki requires 30x wagering on a bonus in Casino or Live Casino. Casino deposit bonus wagering must be completed within seven days after claiming, or the bonus funds and winnings generated with them expire[2].

While a bonus is active, placing slot bets above the applicable maximum can result in confiscated winnings[2]. Free-spin or free-bet winnings have a default maximum withdrawal of €100, 100 CHF, 100 USD or 500 PLN, or currency equivalent, unless otherwise specified[2]. No-deposit bonus winnings have a default maximum withdrawal of five times the initial bonus amount; excess winnings are cancelled unless promotion-specific rules say otherwise[2]. Miki can amend bonus terms at its discretion at any time[2].

Miki complaints

Trustpilot reported 10 reviews and a 2.3/5 TrustScore as of 31 October 2026, with nine reviews in the last 12 months[5]. Casino Guru reported 16 complaints as of 31 October 2026: none open, two unresolved, three resolved and 11 rejected[6]. AskGamblers reported one complaint, resolved 1/1, as of 31 October 2026[7].

A player reported on Trustpilot on 15 October 2026 that the casino did not pay out[5]. A player reported on Trustpilot on 1 September 2026 that the RTP was low or fake[5]. A player reported on Trustpilot on 26 August 2026 that Miki repeatedly requested bank statements and e-transfer verification; Miki replied that it had developed a new verification solution[5]. Players reported low RTP and non-payment on Trustpilot on 1 August 2026; one called the site rigged[5]. A player reported on Trustpilot on 14 July 2026 that Miki closed their account after they won $170[5].

A player reported delayed withdrawals and account suspension on AskGamblers, citing ¥10.82 million in withdrawal requests. AskGamblers closed the complaint after finding the operator acted under its terms[7].

Miki’s verdict

Choose Miki only if its verification requirements, withdrawal caps and potential fee suit your needs[2].

Miki FAQ

What licence does Miki hold?

The CGA register lists Novi B.V. under active licence OGL/2024/1288/0542[3].

How long do Miki withdrawals take?

The stated processing time is usually within two business days after account verification[2].

What is Miki’s withdrawal limit outside Norway and Japan?

The rest-of-world limits are €10,000 daily, €50,000 weekly and €200,000 monthly, or currency equivalents[2].

What documents can Miki request for verification?

Its terms list ID, proof of address and proof of payment-source ownership; notarized documents can also be required in some circumstances[2].

How much wagering does Miki require on a bonus?

The default is 30x in Casino or Live Casino[2].

How long do players have to wager a Miki casino deposit bonus?

The default deadline is seven days after claiming, after which the bonus funds and related winnings expire[2].

How can a player submit a complaint about Miki?

Submit it within six months of the incident; Miki names CADRE as its ADR provider[4].

More on Miki

Compare by verified facts

How we checked. We read Miki's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. miki.com/ — operator document, checked 31 October 2026
  2. miki.com/terms-conditions/1.10 — operator document, clauses 2.4, 5.10, 1.1, 5.9, 5.11, 7.22.5, 7.22.8, 6.3.8, 4.3, 5.2, 5.7, 5.16, checked 31 October 2026
  3. cert.cga.cw/token?id=542 — licence register, clause OGL/2024/1288/0542, checked 27 October 2026
  4. miki.com/responsible-gambling — operator document, clauses 11 Submitting a formal complaint, 13 Escalation to independent review (ADR), 02 Age Verification and Parental Controls, checked 31 October 2026
  5. www.trustpilot.com/review/miki.com — complaint platform (reported via web search, not stored), checked 31 October 2026
  6. casino.guru/miki-casino-review — complaint platform (reported via web search, not stored), checked 31 October 2026
  7. www.askgamblers.com/casino-complaints/miki-casino-payment-delayed-and-withdrawal-soon — complaint platform (reported via web search, not stored), checked 31 October 2026