Mirror Bingo · Review

Mirror Bingo Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals wait for ID checksThe UK Gambling Commission lists Jumpman Gaming Limited as licence holder under licence 039175-R-319452-025[4]. Withdrawals stay pending while ID documents are reviewed, then take 1–5 working days to reach a bank account[5].

The Welcome Mega Wheel offers a chance to win up to 500 Free Spins on 9 Pots of Gold, with 10x wagering on the Welcome Offer free spins[1]. Trustpilot reported a TrustScore of 1.2 from 626 reviews as of 29 October 2026[2]. Casino Guru reported four complaints as of 29 October 2026: one unresolved, one resolved and two rejected[3].

Mirror Bingo key facts

LicenceUK Gambling Commission licence 039175-R-319452-025; register status White Label[4]
Licence holderJumpman Gaming Limited[4]
Company numberAlderney registration number 1815[6]
Withdrawal time1–5 working days to a bank account after the pending period expires[5]
First withdrawal checksIdentification is required to process the first withdrawal[5]
CurrencyGBP only[5]
Welcome promotionWelcome Mega Wheel; chance to win up to 500 Free Spins on 9 Pots of Gold[1]
Welcome free spins wagering10x[1]
TrustpilotTrustScore 1.2 from 626 reviews as of 29 October 2026[2]
Casino Guru complaints4 total; 1 unresolved, 1 resolved and 2 rejected as of 29 October 2026[3]
Official sitemirrorbingo.com

Mirror Bingo licence

The UK Gambling Commission register lists mirrorbingo.com under Jumpman Gaming Limited’s licence 039175-R-319452-025 with “White Label” status, meaning the domain runs under that licence. The same licence lists 148 domains under the licence holder[4]. Mirror Bingo’s promotions page names Jumpman Gaming Limited as operator[1]. The first withdrawal requires ID, and withdrawals stay pending while ID documents are reviewed[5].

Mirror Bingo owner and sister sites

Jumpman Gaming Limited is registered in Alderney under number 1815, at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[6, 1]. Its privacy policy says the websites are operated by a member of the Jumpman group on behalf of Reach[6]. The policy lists Star Wins, Express Wins, OK! Bingo, NewSpins, Daily Record Bingo, Free Spins Bingo and Wild West Wins alongside Mirror Bingo[6].

Mirror Bingo withdrawals

If submitted ID is rejected, the pending withdrawal returns to the account balance within 48 hours[5]. The first withdrawal requires identification. Listed documents are a valid driving licence or passport and a recent utility bill dated within the last three months[5]. Source-of-funds and source-of-wealth documents can also be requested[5]. The account currency is GBP[5]. Listed payment methods are Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill[5]. Deposits incur a £2.50 transaction fee[5]. The terms let Mirror Bingo withhold winnings for a breach of its terms[5].

Mirror Bingo bonus terms

After a first deposit, players can spin the Welcome Mega Wheel for a chance to win up to 500 Free Spins on 9 Pots of Gold[1]. No-deposit bonus conversion is capped at £50[5]. The general bonus policy lists blackjack and variants, roulette and variants, bingo, table games, live casino games, progressive jackpot games and other games identified as excluded in specific promotional terms or the eligible games list[5]. Promotional codes expire at 23:59 on the day the communication is sent unless it states another expiry[5]. Specific promotional terms take precedence over the general bonus policy when they conflict[5].

Mirror Bingo complaints

Trustpilot reported a TrustScore of 1.2 from 626 reviews as of 29 October 2026, including 21 reviews in the previous 12 months; it also reported that the company had not replied to negative reviews[2]. Casino Guru reported four complaints as of 29 October 2026: none open, one unresolved, one resolved and two rejected[3]. AskGamblers reported one resolved complaint out of three on its complaint page as of 29 October 2026[7].

A player reported on Trustpilot on 14 August 2026 that £290 in winnings after wagering had been converted to £10 and card proof was requested for withdrawal[2]. A Resolver UK listing showed an unresolved complaint about inability to withdraw funds in December 2025[8]. A player reported on JustBookies on 7 December 2024 being unable to withdraw after sending ID documents and waiting more than two weeks[9].

Mirror Bingo’s complaint instructions direct players to the address given in the operator's terms and require complaints within three months of the issue[10].

Mirror Bingo operator and regulator record

Jumpman Gaming Limited is registered in Alderney under number 1815[1, 6]. Its privacy policy says a member of the Jumpman group operates the websites on behalf of Reach[6]. The UK Gambling Commission lists Jumpman Gaming Limited as licence holder for 148 domains under licence 039175-R-319452-025[4]. The company address is La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[1].

Mirror Bingo UK Gambling Commission findings on Jumpman Gaming Limited

On 17 May 2022, the UK Gambling Commission said investigations revealed social responsibility failures at Jumpman Gaming Limited[11]. The Commission’s actions register says no regulatory actions have been recorded for the business[12].

Mirror Bingo verdict

Consider the ID review period and bank processing time when deciding whether Mirror Bingo suits your withdrawal needs[5]. The Welcome Offer free spins carry 10x wagering[1].

Mirror Bingo FAQ

How long do Mirror Bingo withdrawals take?

Bank payments take 1–5 working days after the pending period ends; ID review keeps withdrawals pending[5].

What identification does Mirror Bingo require for a first withdrawal?

A valid driving licence or passport and a recent utility bill dated within the last three months are listed[5].

What is Mirror Bingo’s Welcome Mega Wheel?

It gives players who deposit a chance to win up to 500 Free Spins on 9 Pots of Gold[1].

How much wagering applies to Mirror Bingo Welcome Offer free spins?

They carry a 10x wagering requirement[1].

Which company operates Mirror Bingo?

Jumpman Gaming Limited is the named operator and is registered in Alderney as number 1815[1, 6].

How many complaints did Casino Guru report about Mirror Bingo?

Casino Guru reported four as of 29 October 2026: one unresolved, one resolved and two rejected[3].

More on Mirror Bingo

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How we checked. We read Mirror Bingo's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.mirrorbingo.com/promotions — operator document, clauses Welcome Offer, Footer, checked 29 October 2026
  2. www.trustpilot.com/review/mirrorbingo.com — complaint platform (reported via web search, not stored), checked 29 October 2026
  3. casino.guru/mirror-bingo-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  5. www.mirrorbingo.com/terms-and-conditions — operator document, clauses Banking Policy, Your Mirror Bingo account, Introduction, 1.11 Maximum bonus conversion, 1.10 Eligible and excluded games, 1.3 General eligibility and claiming promotions, 1.1 Application of this Policy, checked 29 October 2026
  6. www.mirrorbingo.com/privacy-policy — operator document, clauses What is this?, Who we are, checked 29 October 2026
  7. www.askgamblers.com/casino-complaints/mirror-bingo-casino-verified-no-withdrawal-options — complaint platform (reported via web search, not stored), checked 29 October 2026
  8. www.resolver.co.uk/companies/mirror-bingo-slots-casino-complaints — player complaint (reported via web search, not stored), checked 29 October 2026
  9. www.justbookies.com/mirror-bingo/ — player complaint (reported via web search, not stored), checked 29 October 2026
  10. www.mirrorbingo.com/faqs — operator document, clause How do I make a complaint, checked 29 October 2026
  11. www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-gbp675-000-regulator — regulator, checked 29 October 2026
  12. www.gamblingcommission.gov.uk/public-register/business/detail/actions/39175 — licence register, checked 29 October 2026