MogoBet · Review

MogoBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against MogoBet's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals can take 10 business daysThe UK Gambling Commission lists Mogobet under ProgressPlay Limited’s licence 039335-R-319313-021^[2]. Its terms set a 1% withdrawal fee capped at £3, and funds can take 3 to 10 business days to arrive^{[3, 4]}.

The new-player promotion requires 50x wagering on bonus money within 30 days and on free-spin winnings within 7 days^[1].

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MogoBet key facts

UKGC licence	039335-R-319313-021; ProgressPlay Limited is the licence holder^[2]
Operator named in terms	ProgressPlay Ltd^[3]
Withdrawal processing	Generally within 24 hours; funds take 3 to 10 business days to arrive^[4]
Withdrawal fee	1%, capped at £3 per withdrawal^[3]
ID and age checks	Required before depositing, gambling or accessing free-to-play games^[3]
Promotion wagering	50x bonus money within 30 days; 50x free-spin winnings within 7 days^[1]
Maximum conversion	Three times the bonus amount or $/€20 from free-spin winnings^[1]
Official site	mogobet.com

Mogobet licence and terms

The UK Gambling Commission register lists Mogobet as a domain run under ProgressPlay Limited’s white-label licence 039335-R-319313-021. The register lists 115 domains under the same licence holder^[2]. Mogobet’s terms name ProgressPlay Ltd as operator and give its address as Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta^[3].

The terms restrict access from every jurisdiction outside the United Kingdom and prohibit using a virtual private network connection^[3]. They define £ as the currency used to register the account^[3]. Players must be at least 18, and ID and age verification is required before depositing, gambling or accessing free-to-play games^[3].

Mogobet ownership

ProgressPlay Ltd is the operator named in Mogobet’s terms; ProgressPlay Limited is the UK Gambling Commission licence holder^{[2, 3]}. The register lists 115 domains under the same licence holder^[2].

Mogobet withdrawals

Withdrawal requests appear as pending and are transferred as soon as possible. Processing generally takes up to 24 hours, and funds take 3 to 10 business days to arrive^{[3, 4]}. Requests cannot be cancelled and void active and pending bonuses^{[3, 1]}. The fee is 1% per withdrawal, capped at £3; players pay payment-service-provider fees on deposits or withdrawals^[3].

At least one successful deposit is required before a withdrawal^[3]. ID can be a valid passport, driving licence or national ID card. Proof of address can be a utility bill or debit-card statement dated no more than 3 months before submission^[3]. The company can request source-of-funds or source-of-wealth documents, and the payment method must be verified before withdrawal^[3].

Payment methods listed in the terms include credit and debit cards, Apple Pay, Paysafecard, MuchBetter, PIX, Boleto, AstroPay, NETeller and NeoSurf^[4]. Paysafecard deposits have a £10 minimum per deposit per site^[3]. If the balance is below the minimum withdrawal amount, the player can contact Customer Support to withdraw the full balance^[3].

Mogobet promotion terms

The promotion is for new players. Bonus money requires 50x wagering within 30 days; free-spin winnings require 50x wagering within 7 days. The maximum conversion is three times the bonus amount or $/€20 from free-spin winnings^[1].

The offer applies to selected games, and contribution varies by game. Bonus and offer winnings are valid for 30 days; free spins and their winnings are valid for 7 days from receipt. A withdrawal request voids active and pending bonuses^[1].

Mogobet complaints

Casino Guru reported 2 complaints as of 29 October 2026: 1 resolved and 1 rejected^[5]. Trustpilot reviews were reported as 49, with a TrustScore of 1.5 out of 5, as of 29 October 2026^[6].

A player reported on Trustpilot in October 2025 that a withdrawal request remained unprocessed after repeated chat and email follow-ups^[6]. A player reported on Trustpilot in April 2025 that the casino failed to honour free bets and described customer support as unhelpful^[6].

Players can first complain to the gambling business and contact Customer Support through LiveChat or email. An unresolved complaint becomes a dispute after the initial 8-week period^{[7, 3]}.

Mogobet regulator action

On 9 May 2025, the UK Gambling Commission issued a warning to ProgressPlay Limited, imposed a £1,000,000 financial penalty and added a licence condition requiring a third-party audit within 6 months of the review’s conclusion^[8]. The Commission found failures to comply with paragraphs 1, 4, 9 and 12 of Social Responsibility Code Provision 3.4.3^[8]. In 2022, ProgressPlay paid £175,718 for social responsibility and anti-money-laundering failures^[9].

Mogobet account rules

The terms allow ProgressPlay to refuse to open or close an account without justification^[3]. A player may hold one account; the company may block or close accounts if the player, an immediate family member or someone in the household opens another^[3]. The company may amend its terms at its discretion and must notify players before changes take effect^[3].

An account unused for at least 12 months is dormant and can incur a £5 monthly fee until its balance reaches zero. Players can request account closure by emailing Customer Support^[3]. For prohibited actions or irregular play, the company can close the account and withhold or confiscate funds, except unstaked deposits, which are returned^[3]. The company can add or remove games from its list at its discretion; changes are not retroactive^[3].

The terms provide gross-deposit, net-deposit, wager, loss and session limits, time-outs of 1 to 42 days, and self-exclusion from 6 months to 5 years, extendable in periods of at least 6 months^[3]. Customer funds are segregated but are not protected in insolvency^[3].

MogoBet FAQ

How long do Mogobet withdrawals take?

Processing generally takes up to 24 hours, and funds take 3 to 10 business days to arrive^[4].

What fee does Mogobet charge for withdrawals?

The fee is 1%, capped at £3; payment-provider fees are payable by the player^[3].

When does Mogobet verify a player’s identity?

ID and age verification is required before depositing, gambling or accessing free-to-play games^[3].

What wagering applies to Mogobet’s promotion?

Bonus money requires 50x wagering within 30 days; free-spin winnings require 50x within 7 days^[1].

What did the UK Gambling Commission find about ProgressPlay in 2025 at MogoBet?

The Commission found failures under paragraphs 1, 4, 9 and 12 of Social Responsibility Code Provision 3.4.3^[8].

How many complaints did Casino Guru report for Mogobet?

Casino Guru reported 2 complaints as of 29 October 2026: 1 resolved and 1 rejected^[5].

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