Mojobetz · Withdrawals

Mojobetz Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated . Facts checked 27–28 October 2026 against Mojobetz's own pages, licence registers and regulator records.

Verdict: Avoid if you cannot meet the 28-day ID deadlineMojobetz requires certified identification within 28 days after a request[1]. Missing the deadline cancels user funds and closes the account, with no refund or appeal[1].

Refund requests must be submitted within 24 hours of a transaction, or within 14 calendar days for unauthorized account access claims[1].

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How long Mojobetz withdrawals take

A player reported on Casino Guru in August 2026 that a €500 withdrawal was pending amid KYC and self-exclusion; the player later marked the case resolved[2].

Mojobetz fees

The player pays refund costs. Mojobetz’s terms give the Company discretion to charge a 20% administrative fee and refund-processing fees[1].

Mojobetz withdrawal complaints

A player reported on Casino Guru in May 2025 that a withdrawal was delayed, citing payment issues and bankruptcy. Mojobetz said the funds had been returned and later lost; Casino Guru rejected the complaint, which was listed at $280[3].

Mojobetz’s terms set a 28-day deadline for requested ID; missing it cancels funds and closes the account without refund or appeal[1].

What to do if your Mojobetz withdrawal is pending

  1. Provide certified identification within 28 days of Mojobetz’s request[1].
  2. Submit refund requests within 24 hours of the transaction, or within 14 calendar days for an unauthorized account access claim[1].

Mojobetz complaint count

Casino Guru reported four Mojobetz complaints as of 30 October 2026: one opened, one unresolved, one resolved and one rejected[4]. Reported examples include a delayed-withdrawal dispute in May 2025 and a pending €500 withdrawal report in August 2026 that the player marked resolved[3, 2].

Mojobetz FAQ

How many days does Mojobetz allow for requested identification?

Mojobetz gives players 28 days after its request to provide certified ID[1].

What happens to Mojobetz funds if a player misses the ID deadline?

The terms provide for fund cancellation and account closure, without refund or appeal[1].

What fees can Mojobetz charge during refund processing?

The Company can choose to charge a 20% administrative fee and refund-processing fees, payable by the player[1].

What happened in the August 2026 Mojobetz withdrawal complaint?

A player reported a pending €500 withdrawal amid KYC and self-exclusion, then marked the case resolved[2].

More on Mojobetz

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How we checked. We read Mojobetz's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. mojobetz.com/en/refund-policy — operator document, clause Refund Policy, checked 30 October 2026
  2. casino.guru/complaints/mojobetz-casino-player-s-withdrawal-of-eur500-is-delayed — player complaint (reported via web search, not stored), checked 30 October 2026
  3. casino.guru/complaints/mojobetz-casino-player-claims-that-payment-has-been — player complaint (reported via web search, not stored), checked 30 October 2026
  4. casino.guru/mojobetz-casino-review — complaint platform (reported via web search, not stored), checked 30 October 2026