Moonspin · Review

Moonspin Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Moonspin's own pages, licence registers and regulator records.

Moonspin.com is operated by Swivel B.V., licence holder under an active Curaçao Gaming Authority licence, OGL/2024/634/0590^{[1, 2]}. Withdrawals can take up to 48 hours; monthly withdrawals are capped at 50,000 USDT, with larger wins paid in instalments^{[3, 2]}. Deposit bonuses require 35x wagering on the bonus and qualifying deposit, and the active-bonus maximum bet is 5 USDT unless otherwise specified^[3]. AskGamblers reported two complaints and zero resolved as of 31 October 2026^[4]. Players reported delayed redemptions on AskGamblers and Reddit^{[4, 5, 6]}.

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Moonspin key facts

Moonspin licence

The Curaçao Gaming Authority register lists Swivel B.V. as licence holder under licence OGL/2024/634/0590, with status Granted / Active^[1]. Moonspin.com is operated by Swivel B.V.^[2] The licence does not determine payout terms: Moonspin’s terms cap monthly withdrawals at 50,000 USDT and pay larger wins in instalments^[3].

Swivel B.V. has company number 164460 and registered address Landhuis Joonchi II, Kaya Richard j.Beaujon Z/N, Curaçao^{[1, 2]}. See the owner and licence record for the company details^{[1, 2]}.

Moonspin owner and sister sites

Swivel B.V. operates Moonspin.com and is the licence holder named by the Curaçao Gaming Authority^{[1, 2]}. Swivel B.V.’s company number is 164460, and its registered address is in Curaçao^{[1, 2]}.

How much does Moonspin pay out?

Moonspin’s payment page gives a withdrawal processing time of up to 48 hours^[2]. Its terms set a 20 USDT minimum withdrawal and a maximum of 50,000 USDT per month unless stated otherwise; wins exceeding the monthly limit are paid in instalments^[3]. The terms let Moonspin deduct transaction processing fees from a withdrawal^[2].

Deposits and withdrawals use USDT and other accepted cryptocurrencies^[3]. Active deposited amounts must be played through at least once before withdrawal^[3]. Identity verification is triggered at cumulative withdrawals of EUR 2,000, and Moonspin can request KYC documents at any time to determine identity and location^{[7, 8]}.

Required documents can include a passport or ID card, proof of permanent residence address no older than three months, source of funds, proof of the online deposit method and source of wealth^[8]. Moonspin’s terms allow it to delay, cancel or refuse withdrawals and withhold funds for additional checks or discovered irregularities^[2].

Moonspin bonus terms

Unless a promotion says otherwise, deposit bonuses require wagering the bonus and qualifying deposit 35 times before release into the Cash Balance^[3]. Free bonuses require 50x wagering^[3]. The maximum bet with an active bonus is 5 USDT unless otherwise specified^[3].

Unused deposit cash bonuses and free spins expire after seven days^[3]. Gamble-feature bets on slots and double-feature bets on video or power poker do not count toward playthrough^[3]. Unless otherwise stated, winnings or withdrawals from free bonuses, free spins or free cash without deposit are capped at 5 USDT or equivalent cryptocurrency^[3].

The terms let Moonspin remove, alter or add promotions at any time without notice^[3]. Its welcome package includes first, second and third deposit bonuses^[2].

Moonspin complaints

AskGamblers reported two complaints, zero resolved and an average amount of $220 as of 31 October 2026^[4]. A player reported on AskGamblers in July 2026 that $440 in redemptions had been pending nearly a month; AskGamblers showed the case unresolved^[4].

A player reported on Casino Guru in April 2026 that their account was banned after a redemption request; Casino Guru showed it was examining the case^[9]. A Reddit poster reported in March 2026 that a $700 VIP redemption had been pending for 25 days^[5]. Another Reddit poster reported in March 2026 that the first $1,000 instalment of a delayed redemption took weeks^[6].

Trustpilot reported 985 reviews and a TrustScore of 3.3 out of 5 as of 31 October 2026^[10].

Moonspin restricted countries

Moonspin’s terms list Iran, Albania, Algeria, Angola, Bahamas, Botswana, Belarus, Belgium, Bulgaria, Colombia, Côte d’Ivoire, Curaçao, Czech Republic, Democratic Republic of the Congo, Denmark, Estonia, Ethiopia, Ecuador, France, Germany, Ghana, Guyana, Greece, Hong Kong, Italy, Iraq, Israel, Kuwait, Liberia, Latvia, Lithuania, Libya, Mexico, Myanmar, Namibia, the Netherlands, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Serbia, Slovakia, Sudan, Switzerland, Syrian Arab Republic, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen and Zimbabwe as restricted jurisdictions^[3].

Using a VPN, proxy or similar service to mask or manipulate a player’s location to evade a restriction breaches the terms^[3]. The terms also prohibit using a VPN, proxy or masked IP address to create multiple accounts to claim multiple promotions^[3].

Moonspin supports fiat deposits in EUR and USD; crypto deposits have no fixed minimum^[2].

What did the Illinois Gaming Board say about Moonspin?

The Illinois Gaming Board said it had reason to believe Moonspin operates an illegal online casino in violation of the Illinois Criminal Code^[11]. The Board also said it had neither licensed nor authorised Moonspin to engage in online gambling activity^[11].

The Curaçao Gaming Authority register separately lists Swivel B.V. as licence holder under licence OGL/2024/634/0590, with status Granted / Active^[1].

Moonspin verdict

Moonspin is listed under an active Curaçao licence, but its terms cap monthly withdrawals at 50,000 USDT and pay larger wins in instalments^{[1, 3]}. Withdrawals can take up to 48 hours to process, and Moonspin can deduct transaction processing fees^[2].

More on Moonspin

• Moonspin Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Moonspin? Owner, Licence No. & Sister Sites (2026)
• Moonspin Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Moonspin Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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How we checked. We read Moonspin's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.