MrSuperPlay · Review

MrSuperPlay Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated . Facts checked 27–28 October 2026 against MrSuperPlay's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals can be reversed for three business daysThe UK Gambling Commission lists MrSuperPlay under ProgressPlay Limited’s white-label licence 039335-R-319313-021[4]. Withdrawals stay pending for three business days and can be cancelled during that period[2].

MrSuperPlay’s minimum withdrawal is £/$/€50 by bank transfer and £/$/€2.5 by other methods[1]. Crypto withdrawals cost 0.00005 BTC, 0.001 ETH or €1 for USDC per withdrawal, with 0.75% processing and 0.55% conversion fees on crypto transactions[2]. Casino Guru reports zero complaints directly about the casino and a separate panel with one resolved complaint about comp points[3].

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MrSuperPlay key facts

LicenceUK Gambling Commission white-label licence 039335-R-319313-021[4]
Licence holderProgressPlay Limited[4]
Company numberC58305[5]
Withdrawal pending periodThree business days; requests can be cancelled[2]
Withdrawal processingRequests processed within three business days; bank funds generally arrive within seven business days[1]
Minimum withdrawal£/$/€50 by bank transfer; £/$/€2.5 by other methods[1]
Bonus150% up to €/$300 plus 30 free spins[6]
Wagering50x bonus money within 30 days; 50x free-spin winnings within 7 days[6]
Maximum bonus conversion3 times the bonus amount, or €/$20 from free spins[6]
UKGC penalty£1,000,000 on 9 May 2025[7]
Official sitemrsuperplay.com

MrSuperPlay licence

The UK Gambling Commission register lists ProgressPlay Limited as licence holder under number 039335-R-319313-021. The register marks the status “White Label” and lists 115 domains under the same licence holder[4]. MrSuperPlay names ProgressPlay Limited as its operator and gives its company number as C58305[5].

MrSuperPlay operator and sister sites

ProgressPlay Limited operates MrSuperPlay from Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta[5]. Its sister sites include Dukes Casino, Hippozino, JazzySpins, Millionaire, Monkey Casino, MrJackVegas, MrMobi, MrSlot, SlotLux, Vegas Paradise and Wombat Casino[8]. Each site keeps its own account and requires separate registration[8].

The UKGC register lists ProgressPlay Limited’s head-office address as Kolonakiou 26, Office No.18, Agios Athanasios, Limassol, 4103, Cyprus[9].

MrSuperPlay withdrawals

Withdrawal requests are processed within three business days, and funds generally reach a bank account within seven business days[1].

All players must be verified before withdrawing[1]. MrSuperPlay can request card copies, utility bills and photo identification such as a passport or driving licence[1]. Its privacy policy lists origin of funds, phone bills and bank statements among financial information collected during deposits and withdrawals[10].

MrSuperPlay bonus terms

MrSuperPlay advertises a 150% bonus up to €/$300 plus 30 free spins and a registration offer of 15 free spins on Majestic Joker[6]. The main offer requires 50x wagering on bonus money within 30 days and 50x on free-spin winnings within seven days[6].

Maximum conversion is three times the bonus amount or €/$20 from free spins[6]. Bonus and offer winnings are valid for 30 days; free spins and their winnings are valid for seven days from receipt[6]. The offer applies to selected games, with contribution varying by game[6]. A withdrawal request voids all active and pending bonuses[6].

MrSuperPlay complaints

Casino Guru reports zero complaints directly about MrSuperPlay as of 29 October 2026[3]. Its complaint-ratio panel reports one complaint in total: zero opened, zero unresolved, one resolved and zero rejected[3].

Casino Guru’s complaint listing describes a player struggling to use comp points and disputing R386[3]. The UK Gambling Commission says players should first complain to the gambling business[9].

MrSuperPlay operator and regulator record

On 9 May 2025, the UK Gambling Commission imposed a £1,000,000 financial penalty on ProgressPlay Limited under section 121 of the Act, attached conditions to its licence and issued a warning[7]. The Commission found that ProgressPlay Limited failed to comply with paragraphs 1, 4, 9 and 12 of Social Responsibility Code Provision 3.4.3[7].

MrSuperPlay FAQ

Who operates MrSuperPlay under its UKGC licence?

ProgressPlay Limited operates MrSuperPlay under UK Gambling Commission licence 039335-R-319313-021[4, 5].

What is MrSuperPlay’s minimum withdrawal?

It is £/$/€50 by bank transfer or £/$/€2.5 by other withdrawal methods[1].

What wagering applies to MrSuperPlay’s 150% offer?

Bonus money has 50x wagering within 30 days; free-spin winnings have 50x within seven days[6].

What did the UK Gambling Commission do about ProgressPlay Limited in 2025 at MrSuperPlay?

On 9 May 2025, it issued a warning, attached licence conditions and imposed a £1,000,000 penalty[7].

How many direct complaints about MrSuperPlay does Casino Guru report?

Casino Guru reports zero direct complaints as of 29 October 2026; its separate ratio panel shows one resolved complaint[3].

More on MrSuperPlay

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How we checked. We read MrSuperPlay's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.mrsuperplay.com/compliance/faq/ — operator document, clauses Nostot kasinolta — Mitkä ovat miniminostorajat?, Nostot kasinolta — Kauanko rahojen nostaminen kasinotililtäni kestää?, Kasinovahvistus — Miksi minun tulee suorittaa vahvistus?, Kasinovahvistus — Millaisella henkilöllisyystodistuksella voin vahvistaa tilini?, checked 29 October 2026
  2. www.mrsuperplay.com/compliance/withdrawals — operator document, clauses Nostotavat — Kryptovarojen nostomaksut, Nostotavat — Kryptovarojen maksut, Nostotavat, Withdrawals, checked 29 October 2026
  3. casino.guru/MrSuperPlay-Casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039335-R-319313-021, checked 27 October 2026
  5. www.mrsuperplay.com/compliance/license — operator document, clause Licence, checked 29 October 2026
  6. www.mrsuperplay.com/bonuses/ — operator document, clauses This Month's Offers, Full Terms Apply, checked 29 October 2026
  7. www.gamblingcommission.gov.uk/public-register/regulatory-action/detail/276 — licence register, clauses Regulatory action register — Sanction for ProgressPlay Limited, Regulatory action register — Details, checked 29 October 2026
  8. www.mrsuperplay.com/sister-sites/ — operator document, clauses Casino Sites / Bingo Sites / Sports Betting, Same platform, different look, checked 29 October 2026
  9. www.gamblingcommission.gov.uk/public-register/business/detail/39335 — licence register, clauses Head office address, Complaints, checked 29 October 2026
  10. www.mrsuperplay.com/compliance/privacy/ — operator document, clause 6. Mitä Henkilötietoja sinusta keräämme?, checked 29 October 2026