National-Lottery.com Casino · Review
National-Lottery.com Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Cash-out requests remain pending for three business days and can be cancelled during that time[1]. The Mystery Box requires a deposit of at least £20 using code MBOX; free spins bonus or winnings must be wagered 10 times, with a £20 maximum conversion[2].
National-Lottery.com Casino key facts
| UKGC licence | 039335-R-319313-021; licence holder ProgressPlay Limited; White Label status[3] |
|---|---|
| Operator | ProgressPlay Ltd[4] |
| Company number | C58305[6] |
| Registered address | Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta[4] |
| Withdrawal processing | Requests processed within 3 business days; funds generally arrive within 7 business days[7] |
| Withdrawal limits | £3,000 per week; £6,000 per month[1] |
| Withdrawal fee | 1%, capped at £3 per withdrawal[5] |
| Minimum withdrawal | £50 by bank/wire transfer, Trustly or Webmoney; £20 by Skrill, Neteller, card or Paysafecard[1] |
| Mystery Box | Deposit £20 or more using code MBOX; 10x wagering; £20 maximum conversion[2] |
| Trustpilot | 574 reviews, TrustScore 1.1/5, reported on Trustpilot as of 28 October 2026[8] |
| Casino Guru complaints | 0 complaints, reported on Casino Guru as of 28 October 2026[9] |
| Official site | national-lottery.com |
National-lottery.com licence
The UK Gambling Commission register lists national-lottery.com under ProgressPlay Limited’s licence 039335-R-319313-021 with “White Label” status. The register lists 115 domains under the same licence holder[3]. The site’s terms name ProgressPlay Ltd as operator[4]. Withdrawal requests are processed within three business days[7]. Cash-out requests stay pending for three business days, during which the player can cancel them[1].
National-lottery.com operator and sister sites
ProgressPlay Ltd is registered in Malta as C58305, with its registered address at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta[6, 4].
National-lottery.com withdrawals
The limits are £3,000 a week and £6,000 a month[1]. Withdrawals carry a 1% fee capped at £3, and the member pays any bank or payment-method processing fees[5, 1].
Minimum withdrawals are £50 by bank transfer, wire transfer, Trustly or Webmoney, and £20 by Skrill, Neteller, credit card, debit card or Paysafecard[1]. ID and age verification is required before depositing, gambling or accessing free-to-play games[4].
National-lottery.com bonus terms
The promotions page lists a 25% Welcome Bonus up to £50[2]. The Mystery Box requires a deposit of at least £20 using code MBOX. Free spins bonus funds or winnings must be wagered 10 times before withdrawal, and the maximum conversion is £20[2]. The Mystery Box is valid for 24 hours from receipt; bonus funds and winnings expire seven days after credit[2]. A withdrawal request voids all active or pending bonuses[2].
National-lottery.com complaints
Trustpilot reviews were reported at 574, with a TrustScore of 1.1/5, as of 28 October 2026[8]. Casino Guru complaints were reported at zero as of 28 October 2026[9]. A separate Casino Guru user review alleged in July 2026 that a £1,700 win remained unpaid while the account was under review[9].
The terms define a dispute as a complaint unresolved by the company within the initial eight-week period[4].
National-lottery.com company and customer funds
Customer funds are segregated but not protected in the event of insolvency[4].
National-lottery.com regulator decision
On 9 May 2025, the UK Gambling Commission attached conditions to ProgressPlay Limited’s licence, issued a warning and imposed a £1,000,000 financial penalty under section 121 of the Act[10].
National-Lottery.com Casino FAQ
Who operates national-lottery.com?
The site’s terms name ProgressPlay Ltd as operator[4].
Which licence covers national-lottery.com?
The UK Gambling Commission lists the domain under ProgressPlay Limited’s licence 039335-R-319313-021, with White Label status[3].
How long do National-lottery.com withdrawals take?
Funds generally arrive within seven business days after processing[7].
What does the National-lottery.com Mystery Box require?
The offer requires a deposit of £20 or more and code MBOX, followed by 10x wagering on free spins bonus or winnings[2].
What did the UK Gambling Commission do about National-lottery.com’s licence?
On 9 May 2025, it attached licence conditions, issued a warning and imposed a £1,000,000 penalty on ProgressPlay Limited[10].
More on National-Lottery.com Casino
- National-Lottery.com Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns National-Lottery.com Casino? Owner, Licence No. & Sister Sites (2026)
- National-Lottery.com Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- National-Lottery.com Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read National-Lottery.com Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- games.national-lottery.com/withdrawals-info — operator document, clauses Withdrawal Policy, pending requests, Limitations, Minimum Withdrawal Amounts, Withdrawal Policy, checked 28 October 2026
- games.national-lottery.com/promotions — operator document, clauses Mystery Box, How it Works, Mystery Box, Free Spins Offer, Promotions, Welcome Bonus, Mystery Box, Terms and Conditions, checked 28 October 2026
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039335-R-319313-021, checked 27 October 2026
- games.national-lottery.com/terms — operator document, clauses A. General, Section E Clause 9, B. Definitions, H. Deposit and Withdrawals, checked 28 October 2026
- games.national-lottery.com/cash-out — operator document, clause Withdrawal Methods, checked 28 October 2026
- games.national-lottery.com/about-us — operator document, clause About Us, checked 28 October 2026
- games.national-lottery.com/faq — operator document, clause Casino Withdrawals, checked 28 October 2026
- www.trustpilot.com/review/national-lottery.com — complaint platform (reported via web search, not stored), checked 28 October 2026
- casino.guru/national-lottery-com-casino-review — complaint platform (reported via web search, not stored), checked 28 October 2026
- www.gamblingcommission.gov.uk/public-register/regulatory-action/detail/276 — licence register, clauses Regulatory action 276, Outcomes, Regulatory action 276, Details, checked 28 October 2026