Olive Casino · Withdrawals

Olive Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Use if you can complete first-withdrawal checksOlive Casino requires identification for a first withdrawal, and its terms let the operator withhold winnings if verification information cannot be proven[1]. Bank withdrawals should take 1–5 working days[1].

Pending withdrawals are processed within 24 hours once all applicable identification documents are verified[1]. Certain requests can require additional due diligence, account activity and verification checks[1].

How long do Olive Casino withdrawals take?

Funds should take 1–5 working days to process to a bank account[1]. Pending withdrawals are processed within 24 hours if all applicable identification documents are verified[1]. If submitted ID documents are rejected, pending withdrawals return to the balance within 48 hours[1].

Olive Casino withdrawal currency and methods

GBP is the only currency available for deposits and withdrawals[1]. Withdrawals cannot be sent to Pay by Mobile[1]. Deposit methods include Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill[1]. Deposits incur a £2.50 transaction fee[1].

Olive Casino identity and funds checks

Listed documents include a valid passport or driving licence and a recent utility bill dated within the last three months[1]. Proof of payment method can include a photo of registered cards showing the cardholder’s name and last four digits[2].

The operator can request source-of-funds and source-of-wealth documents[1]. Its terms let the operator withhold winnings and suspend or terminate an account if verification information cannot be proven[1].

Why an Olive Casino withdrawal can be delayed

Pending withdrawals are processed within 24 hours only when all applicable identification documents are verified[1]. Rejected ID documents return pending withdrawals to the balance within 48 hours[1]. Certain requests can require additional due diligence, account activity and verification checks[1]. The terms also let the operator withhold winnings if a player breaches the terms[1].

How to complain about an Olive Casino withdrawal

  1. Submit requested identity documents, such as a passport or driving licence and a recent utility bill; provide payment-method proof if requested[1, 2].

  2. Initiate a complaint with the Customer Care Team at the address given in the operator's terms. Submit it within three months of the issue[2].

Olive Casino complaint reports

Trustpilot reviews were reported as one review and a 3.2 TrustScore, with zero reviews in the previous 12 months, as of 29 October 2026[3]. Casino Guru reported zero direct complaints and four about related casinos as of 29 October 2026. Casino Guru attributed 208 black points to related casinos[4].

Olive Casino FAQ

How quickly does Olive Casino process a verified pending withdrawal?

Its terms set processing within 24 hours after all applicable ID documents are verified[1].

What documents does Olive Casino request for a first withdrawal?

Listed documents include photo ID, a recent utility bill and proof of payment method[1, 2].

Can Olive Casino request source-of-funds documents?

Yes. The terms allow requests for source-of-funds and source-of-wealth documents[1].

How do you complain about an Olive Casino withdrawal?

Contact the Customer Care Team at the address given in the operator's terms within three months of the issue[2].

What did Casino Guru report about Olive Casino complaints?

Casino Guru reported zero direct complaints and four about related casinos as of 29 October 2026[4].

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How we checked. We read Olive Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.olivecasino.com/terms-and-conditions — operator document, clauses Banking Policy, Your Olive Casino account, Introduction, checked 29 October 2026
  2. www.olivecasino.com/faqs — operator document, clauses How do I verify my account?, How do I make a complaint, checked 29 October 2026
  3. www.trustpilot.com/review/olivecasino.com — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. casino.guru/olive-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026