PalmSlots · Review

PalmSlots Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against PalmSlots's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals require verificationAnjouan Gaming lists licence ALSI-202505009-FI1 as valid under Admiral Entertainment Limited^[1]. PalmSlots’ terms require verification before processing withdrawals and allow delays for further checks or transaction volume^[3].

Anjouan Gaming lists Admiral Entertainment Limited as licence holder for licence ALSI-202505009-FI1, valid until 13 May 2027^[1]. The Curaçao Gaming Authority lists New Era B.V. as licence holder for OGL/2024/181/0181, with Granted / Active status^[2]. PalmSlots’ terms identify NewEra B.V. as trading as PalmSlots^[3].

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PalmSlots key facts

Anjouan licence	ALSI-202505009-FI1; Admiral Entertainment Limited; valid until 13 May 2027^[1]
Curaçao licence	OGL/2024/181/0181; New Era B.V.; Granted / Active^[2]
Withdrawal processing	After verification; delays can follow further checks or transaction volume^[3]
Identity checks	Identity or address proof may be required during registration for withdrawal purposes^[3]
Casino Guru complaints	92 reported on Casino Guru as of 30 October 2026: 35 resolved, 53 rejected, 3 unresolved and 1 opened^[4]
AskGamblers complaints	9 reported on AskGamblers as of 30 October 2026; 8 resolved^[5]
Official site	palmslots.com

PalmSlots licences

A licence records its holder and status; it does not establish withdrawal reliability^{[1, 2]}.

PalmSlots licence domains

Anjouan Gaming lists 13 domains under Admiral Entertainment Limited; the Curaçao Gaming Authority lists 24 under New Era B.V.^{[1, 2]}

PalmSlots withdrawal checks

Identity or address proof may be required during registration for withdrawal purposes, and necessary documents may be required^[3]. A player reported verification difficulties and a rejected withdrawal on Casino Guru in August 2026; the complaint closed after the player stopped responding^[6].

PalmSlots bonus terms

PalmSlots’ terms let the casino cancel related rewards or suspend account access without prior notice if it reasonably believes a player attempted to exploit bonuses or promotions^[3].

PalmSlots complaints

Casino Guru reported 92 complaints as of 30 October 2026: 35 resolved, 53 rejected, 3 unresolved and 1 opened. Its review page also reported 5 complaints directly about PalmSlots and 9 about related casinos^[4]. AskGamblers reported 9 complaints as of 30 October 2026, with 8 resolved^[5].

A player reported on AskGamblers in April 2024 that the casino had not permanently closed their account after requests citing gambling problems^[7]. Another player reported restricted account access during withdrawal KYC on AskGamblers; the casino said the documents were accepted and the withdrawal approved^[5].

PalmSlots country restrictions

PalmSlots’ terms limit its services to individuals from certain countries or regions^[3]. The terms let it restrict access, suspend or terminate accounts without prior notice when laws and regulations conflict with operating requirements^[3].

PalmSlots verdict

Complaint listings include player reports about withdrawal verification and account access^{[5, 6]}.

PalmSlots FAQ

Which licence does Anjouan Gaming list for PalmSlots?

Anjouan Gaming lists Admiral Entertainment Limited under ALSI-202505009-FI1, valid until 13 May 2027^[1].

How long do PalmSlots withdrawals take?

PalmSlots’ terms require verification before processing and allow delays for further checks or transaction volume^[3].

What checks can PalmSlots require for withdrawals?

Identity or address proof may be required during registration for withdrawal purposes^[3].

How many complaints did Casino Guru report about PalmSlots?

Casino Guru reported 92 as of 30 October 2026, including 35 resolved and 53 rejected^[4].

What country restrictions do PalmSlots’ terms give?

The terms limit services to individuals from certain countries or regions and let the casino restrict accounts when laws or regulations conflict with operating requirements^[3].

What can PalmSlots do over suspected bonus abuse?

The terms let the casino cancel related rewards or suspend access without prior notice if it reasonably believes a player attempted to exploit promotions^[3].

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