Pingwin Casino · Review

Pingwin Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Pingwin Casino's own pages, licence registers and regulator records.

Withdrawal requests are processed within 24 hours after KYC checks and deposit confirmation; bank transfers can take up to 30 calendar days^[1]. A ×30 wager on a €100 bonus requires €3,000 in eligible games^[1]. Casino Guru reported two complaints as of 30 October 2026: one unresolved and one resolved^[2].

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Pingwin Casino key facts

Pingwin Casino licence and register

Pingwin Casino’s terms name Entertainment Art B.V. as the operator^[1]. The company record gives number 127327^[3]. The terms name the Curaçao Gaming Control Board or an independent arbitration body accredited by it as complaint routes^[1].

Pingwin Casino operator and addresses

Pingwin Casino is operated and owned by Entertainment Art B.V.^[1]. Its terms give the company’s addresses as Heelsumstraat 51, Curaçao, and Emancipatie Boulevard Dominico F. “Don” Martina 29, Curaçao^[1]. The company record gives number 127327^[3].

Pingwin Casino withdrawals, limits and KYC

Withdrawal requests are processed within 24 hours after KYC checks and deposit confirmation; bank transfers can take up to 30 calendar days^[1]. The monthly limit is €1,000,000 for all player levels unless otherwise agreed in writing^[1]. For winnings above €100,000, the company can set an individual daily withdrawal limit and notify the player^[1].

Verification can be required for withdrawals above €2,000, monthly turnover above established thresholds, suspicious activity, or at the company’s discretion at any time^[1]. Each deposit must be wagered once before withdrawal; otherwise, the company can charge a 10% commission^[1].

Pingwin Casino bonus terms

A ×30 wager on a €100 bonus requires €3,000 in eligible bets^[1]. Live dealer games and progressive jackpots generally do not count toward wagering^[1]. Arbitrage bets, guaranteed-profit schemes, bonus-seeking multi-accounting and other manipulations lead to bonus and related winnings cancellation and account blocking^[1].

A withdrawal request with an unfulfilled wager is listed among the bonus cancellation conditions^[1].

Pingwin Casino complaints

Casino Guru reported two complaints as of 30 October 2026: zero open, one unresolved, one resolved and zero rejected^[2]. A player reported on Casino Guru in April 2024 that a card withdrawal took five days after card verification; the complaint was marked resolved after the player said the funds arrived^[4].

The terms direct players to contact support by online chat or email. The company says it considers complaints within 14 business days and sends a written response^[1]. For an unsatisfactory response, the terms name the Curaçao Gaming Control Board or an independent arbitration body accredited by it^[1].

Pingwin Casino restricted countries

Pingwin Casino’s terms exclude players from the USA, UK, Malta, Netherlands and UAE, as well as North Korea, Iran, Syria, Cuba, Crimea, LNR/DNR and comprehensively sanctioned states^[1]. Its AML policy names Iran, North Korea, Syria, Cuba, Crimea, LPR/DPR and other comprehensively sanctioned countries^[5]. The terms prohibit using a VPN, proxy or other means to circumvent geographical restrictions^[1].

Pingwin Casino verdict

Large wins can face a player specific daily withdrawal limit, and KYC can be required at the company’s discretion^[1].

More on Pingwin Casino

• Pingwin Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Pingwin Casino? Owner, Licence No. & Sister Sites (2026)
• Pingwin Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Pingwin Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
• All casinos with source-checked facts

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read Pingwin Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.