Fortuna · Review

Fortuna Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Fortuna's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals require KYC and face broad holdsAnjouan Gaming lists IncorPlay Limited under licence ALSI-152312007-FI3, valid until 11 December 2026^[4]. Playfortuna requires full KYC for every withdrawal, and its terms let it restrict payments until identity is established or for another reason at its sole discretion^[5].

Playfortuna sets a €10 minimum withdrawal per transaction^[1]. Reclame Aqui search results reported 30 active complaints as of 30 October 2026^[2]. A player reported on Trustpilot in April 2024 that the casino refused $200 in winnings and had not returned a $40 deposit after three months^[3].

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Fortuna key facts

Regulator	Anjouan Gaming (AOGA)^[4]
Licence	ALSI-152312007-FI3^[4]
Licence status	Valid until 11 December 2026^[4]
Licence holder	IncorPlay Limited^[4]
Registered address	Hamchako, Mutsamudu, The Autonomous Island of Anjouan, Union of Comoros^[1]
Company number	15600^[6]
Withdrawal method	Cryptocurrency^[7]
Minimum withdrawal	€10 per transaction, or equivalent^[1]
Withdrawal KYC	Full KYC is required for any withdrawal request^[5]
Restricted locations	Austria, France and its territories, Germany, Netherlands and its territories, Spain, Union of Comoros, United Kingdom, USA and its territories, Costa Rica, FATF Blacklisted countries, and other jurisdictions deemed prohibited by the Anjouan Offshore Financial Authority^[1]
Official site	playfortuna.live

Playfortuna licence and register

Anjouan Gaming (AOGA) lists IncorPlay Limited as holder of licence ALSI-152312007-FI3, with valid status and an expiry date of 11 December 2026. The register lists six domains under the same licence holder^[4].

Who owns Playfortuna?

Playfortuna's terms identify IncorPlay Limited as the company that owns the service and give its registered address as Hamchako, Mutsamudu, Anjouan, Union of Comoros^[1]. The privacy policy gives company registration number 15600^[6].

How do Playfortuna withdrawals work?

Playfortuna says deposits and withdrawals are made in cryptocurrency^[7]. On account closure, the terms allow withdrawal of the full balance^[1]. Playfortuna requires full KYC when lifetime deposits exceed €5,000 in aggregate, for any withdrawal request, or for attempted or completed suspicious transactions^[5]. It requests a government-issued photo ID, a selfie holding that ID, and a bank statement or utility bill^[5]. Its KYC policy lets it restrict payment or withdrawal until identity is sufficiently determined, or for another reason at its sole discretion based on the legal framework^[5].

Playfortuna account and payment rules

Registering more than one account may result in immediate account closure^[1]. A chargeback, payment denial or reversal may incur a €50 administration fee per instance, and winnings from wagers using charged-back funds can be forfeited^[1].

Playfortuna complaints

Reclame Aqui search results reported 30 active complaints as of 30 October 2026, with five displayed^[2]. Trustpilot showed 18 reviews as of 30 October 2026 for playfortuna.com^[3]. A player reported on Trustpilot in April 2024 that the casino refused $200 in winnings and had not returned a $40 deposit after three months^[3]. A Reclame Aqui complaint dated 13 October 2025 had a title reporting difficulty withdrawing after a deposit and winnings^[8].

Where is Playfortuna available?

Playfortuna's terms exclude residents of or people accessing the site from Austria; France and its territories; Germany; the Netherlands and its territories; Spain; the Union of Comoros; the United Kingdom; the USA and its territories; Costa Rica; all FATF Blacklisted countries; and other jurisdictions deemed prohibited by the Anjouan Offshore Financial Authority^[1]. The terms prohibit VPNs, proxies and similar services or devices that mask or manipulate a player's real location^[1].

Playfortuna verdict

The licence is listed as valid through 11 December 2026, while every withdrawal request requires full KYC^{[4, 5]}. Playfortuna's policy also gives it discretion to restrict payments or withdrawals based on its legal framework^[5].

Fortuna FAQ

Who holds Playfortuna's Anjouan licence?

Anjouan Gaming lists IncorPlay Limited as licence holder for ALSI-152312007-FI3^[4].

What is Playfortuna's minimum withdrawal?

The minimum is €10 per transaction, or the equivalent in another currency^[1].

Does Playfortuna require identity checks for withdrawals?

Yes. Playfortuna requires full verification for any withdrawal request^[5].

Which countries does Playfortuna exclude?

Playfortuna's terms list Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, Costa Rica, FATF Blacklisted countries and other jurisdictions prohibited by the Anjouan Offshore Financial Authority^[1].

What did a player report about Playfortuna on Trustpilot?

A player reported in April 2024 that $200 in winnings were refused and a $40 deposit had not been returned after three months^[3].

What withdrawal method does Playfortuna describe?

Playfortuna says deposits and withdrawals are made in cryptocurrency^[7].

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