PlayOJO · Review

PlayOJO Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated . Facts checked 27–28 October 2026 against PlayOJO's own pages, licence registers and regulator records.

Verdict: Licensed, but extra checks can delay withdrawalsThe UK Gambling Commission lists Skill On Net Limited’s licence as Active. PlayOJO says most payments process within hours, but additional checks can delay them[4, 2].

PlayOJO has Swedish licence 718611275, held by Skill On Net Ltd with Aktiv status[1]. It has no minimum withdrawal; maximum limits are in the terms[2]. Debit cards, Payz and ApplePay are among its payment options[2]. Players can set time, loss and deposit limits[2], and must be at least 18 to sign up and play[3].

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PlayOJO key facts

UK licenceUK Gambling Commission licence 039326-R-319358-063; Active[4]
Licence holderSkill On Net Limited[4]
AddressOffice 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta[5]
Typical processingMost payments processed within a few hours[2]
Minimum withdrawalNone[2]
Free spinsUp to 50 spins on Big Bass Bonanza; £10 minimum deposit[6]
WageringNo wagering requirement on the 50 free spins[6]
Spin expiry24 hours[2]
Trustpilot15,566 reviews; TrustScore 2.3/5, reported on Trustpilot as of 28 October 2026[7]
PlayOJO complaints438 complaints; 427 resolved, reported on PlayOJO’s AskGamblers page as of 28 October 2026[8]
Spin value displaySpin values are shown in euros or dollars[2]
LimitsTime, loss and deposit limits are available[2]
Minimum ageAt least 18 years old to sign up and play[3]
Official siteplayojo.com

PlayOJO licence

The UK Gambling Commission lists Skill On Net Limited as holder of licence 039326-R-319358-063, with Active status. The register lists 59 domains under the same licence[4]. Spelinspektionen lists Skill On Net Ltd as holder of Swedish licence 718611275, with Aktiv status and 52 domains under the same licence[1].

PlayOJO ownership

Skill On Net Limited operates PlayOJO[5]. Its listed address is Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta[5]. Another listed address is Anapafseos1, Limassol, 3096, Cyprus[9].

How long do PlayOJO withdrawals take?

Most payments are processed within a few hours. Additional checks can make a withdrawal take longer[2]. There is no minimum withdrawal; maximum limits are in the terms[2].

PlayOJO aims to return funds to the deposit method[2]. Debit cards, Payz, ApplePay and other payment options are listed[2]. A withdrawal cannot be cancelled, and a new request must wait until the current one is fully processed[2].

Verification documents can be requested after the first withdrawal request. Examples include a passport, driver’s licence, valid ID card or utility bill; further checks depend on the information provided[2].

PlayOJO bonus terms

First-time depositors can get up to 50 free spins on Big Bass Bonanza after a minimum £10 deposit. New players in Northern Ireland are excluded[6]. The spins have no wagering requirement and expire after 24 hours[6, 2]. Welcome spins apply to Big Bass Bonanza, and PlayOJO offers no bonus codes[6, 10].

PlayOJO complaints

Trustpilot reported 15,566 reviews and a TrustScore of 2.3/5 as of 28 October 2026. It also reported 1,162 reviews in the previous 12 months and replies to 99% of negative reviews[7]. Casino Guru reported 74 complaints as of 28 October 2026: 1 open, 1 unresolved, 25 resolved and 47 rejected[11]. AskGamblers reported 438 complaints and 427 resolved as of 28 October 2026[8].

Withdrawal delays, payment-method issues and requests for additional identity or source-of-funds documents recur in complaint records[12]. A player reported on Casinomeister in August 2024 that a €1,500 withdrawal was taking too long, then later reported payment[13]. Another player reported on Casinomeister in October 2024 that a further document request delayed a €1,211 withdrawal after prior verification, then later reported full payment[13].

PlayOJO and regulator decisions

On 23 May 2023, the UK Gambling Commission said Skill On Net Limited would pay £305,150 after an investigation found social responsibility and anti-money-laundering failures[14]. On 26 June 2019, Spelinspektionen issued Skill On Net Ltd a warning concerning bonuses[15]. On 19 November 2025, a regulator reported missing logos on www.primecasino[16].

PlayOJO verdict

PlayOJO’s payment speed and withdrawal terms suit players who can accommodate extra checks and wait for a request to finish processing. The UK Gambling Commission lists Skill On Net Limited’s licence as Active[4, 2].

The free spins require a £10 minimum deposit, expire after 24 hours and exclude new players in Northern Ireland[6, 2].

PlayOJO FAQ

Who holds PlayOJO’s UK licence?

The UK Gambling Commission lists Skill On Net Limited as holder of licence 039326-R-319358-063, with Active status[4].

How long do PlayOJO withdrawals take?

Most payments are processed within a few hours; additional checks can delay them[2].

Can a PlayOJO withdrawal be cancelled?

No. A withdrawal must be fully processed before a new request can be made[2].

What does the PlayOJO offer include?

Eligible first-time depositors can get up to 50 free spins on Big Bass Bonanza after a £10 minimum deposit. New players in Northern Ireland are excluded[6].

What wagering applies to PlayOJO’s spins?

The 50 free spins have no wagering requirement[6].

What complaint totals are reported for PlayOJO?

AskGamblers reported 438 complaints and 427 resolved as of 28 October 2026[8].

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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read PlayOJO's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.spelinspektionen.se/api/export/LicenseRegistryExcel — licence register, clause 718611275, checked 27 October 2026
  2. www.playojo.com/en/help/ — operator document, clauses WITHDRAWAL — Does OJO have minimum and maximum withdrawal amounts?, DEPOSIT — What deposit methods does OJO offer?, SAFER GAMBLING — Can I set limits on my account?, WITHDRAWAL — How long will it take to receive my withdrawal?, PROMOTIONS & REWARDS — What are Free Spins and how do they work?, Spin:Value €/$, WITHDRAWAL — Can I withdraw to a method I have not used to make a deposit?, WITHDRAWAL — Why can I not cancel my withdrawal?, WITHDRAWAL — I’ve requested a withdrawal. Do I need to send over any documents?, ACCOUNT INFORMATION — How do I verify my OJO account?, DOCUMENTS — I have provided proof of source of funds and now I am being asked for additional documents. Why was I not asked for all needed documents at the same time?, checked 28 October 2026
  3. www.playojo.com/responsible-gaming/ — operator document, clause Protecting minors, checked 28 October 2026
  4. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039326-R-319358-063, checked 27 October 2026
  5. www.playojo.com/terms-conditions/ — operator document, clause Terms and conditions footer, checked 28 October 2026
  6. www.playojo.com/casino/promos/welcome-bonus/ — operator document, clauses Terms & Conditions, IN A NUTSHELL — WHAT?, Casino Welcome Offer, checked 28 October 2026
  7. www.trustpilot.com/review/playojo.com — complaint platform (reported via web search, not stored), checked 28 October 2026
  8. www.askgamblers.com/casino-complaints/playojo-casino-am-i-being-scammed — complaint platform (reported via web search, not stored), checked 28 October 2026
  9. www.gamblingcommission.gov.uk/public-register/business/detail/39326 — licence register, clause Head office address, checked 28 October 2026
  10. www.playojo.com/playojo-bonus/ — operator document, clause FAQs — Does PlayOJO offer bonus codes?, checked 28 October 2026
  11. casino.guru/playojo-casino-de-review — complaint platform (reported via web search, not stored), checked 28 October 2026
  12. complaint summary (web search), 28 October 2026
  13. www.casinomeister.com/casino-complaints/summary-2024/ — player complaint (reported via web search, not stored), checked 28 October 2026
  14. www.gamblingcommission.gov.uk/news/article/skill-on-net-limited-faces-gbp305-150-regulatory-act — regulator, clause Skill On Net Limited faces £305,150 regulatory action, checked 28 October 2026
  15. www.spelinspektionen.se/licens-o-tillstand/licensregister/licenshallare/?id=865BBE394AF7E207FD4 — licence register, clause Tillsynsärenden, Skill On Net Ltd — Varning, checked 28 October 2026
  16. www.spelinspektionen.se/nyhetsarkiv/skill-on-net-ltd-far-anmarkning---brister-i-informationsans — regulator, checked 28 October 2026