PlayOJO · Review

PlayOJO Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals can face document checksiGaming Ontario / AGCO lists PlayOJO as Listed[4]. PlayOJO aims to process withdrawals within 11 hours, and its terms allow document checks after a first withdrawal request[2].

PlayOJO aims to return withdrawals to the deposit payment method, with a minimum withdrawal of €0 and the maximum shown in the Cashier[1, 2]. Credit and debit cards, MuchBetter and Interac are available, and some payment options have deposit fees[2, 1]. Casino Guru reported 73 complaints as of 31 October 2026: 25 resolved, 47 rejected and one unresolved[3].

PlayOJO key facts

Regulator and register statusiGaming Ontario / AGCO; Listed[4]
OperatorSkillOnNet Ltd[5]
Operator addressOffice 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta[5]
Withdrawal processing aimWithin 11 hours; payments-team review can take longer[2]
Minimum deposit€10[1]
First-deposit offer50 free spins on the first deposit; no wagering requirement[6]
Spin expiry24 hours[2]
Casino Guru complaints73 reported total: 25 resolved, 47 rejected, 1 unresolved[3]
Ontario age requirementAt least 19[7]
Official siteplayojo.ca

PlayOJO's Ontario listing

iGaming Ontario / AGCO lists PlayOJO as “Listed”[4, 8]. Players must be physically located in Ontario to play[4], and Ontario players must be at least 19[7].

PlayOJO names SkillOnNet Ltd as its operator, and gives its address as Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta[5]. The register lists PlayOJO, Knightslots, SlotsMagic and SpinGenie under Skill On Net Ltd[8].

How long do PlayOJO withdrawals take?

PlayOJO aims to process withdrawals within 11 hours. Payments-team reviews can take longer[2]. After a first withdrawal request, PlayOJO may require standard verification documents. Examples include a passport, driving licence, government-issued ID card, utility bill or bank statement[2, 9].

Available payment methods include credit and debit cards, MuchBetter and Interac[2]. Some payment options have deposit fees[1].

What does PlayOJO's first-deposit offer include?

PlayOJO offers 50 free spins on a first deposit, with wins paid in cash and no wagering requirement[6]. The offer is for first-time depositors who deposit at least $10; the spins are for Big Bass Bonanza at $0.10 each[6]. The spins expire after 24 hours[2].

Irregular play may lead to removal of rewards[6].

PlayOJO complaints reported on review platforms

Trustpilot reported a TrustScore of 2.0 out of 5 and 11 reviews as of 31 October 2026, including four reviews in the prior 12 months[10]. Casino Guru reported 73 complaints as of 31 October 2026: 25 resolved, 47 rejected and one unresolved[3].

A player reported on Trustpilot in February 2024 that a withdrawal was held for days with an option to reverse it[10]. Players reported on Trustpilot in June 2025 and January and April 2026 that identity or funding documents were repeatedly rejected, disputed or revoked during withdrawal checks[10].

AskGamblers complaint listings from 2025 describe players alleging delayed or unpaid withdrawals linked to support responses or verification. Those complaints were marked resolved[11, 12]. At least three opened complaints involved withdrawal delays or returned payments, and at least three involved repeated or disputed identity and funding-document checks[13].

PlayOJO verdict

The 11-hour processing aim and the first-deposit offer's 24-hour expiry give players clear timing conditions to weigh[2].

PlayOJO FAQ

What listing does iGaming Ontario / AGCO give PlayOJO?

The register lists PlayOJO as Listed[4].

Which company operates PlayOJO?

PlayOJO names SkillOnNet Ltd as its operator[5].

How quickly does PlayOJO aim to process withdrawals?

It aims to process withdrawals within 11 hours; payments-team reviews can take longer[2].

Which documents can PlayOJO request for verification?

Examples include a passport, driving licence, government-issued ID card, utility bill or bank statement[2, 9].

What does PlayOJO's first-deposit offer include?

It offers 50 free spins on Big Bass Bonanza at $0.10 per spin, for first-time depositors who deposit at least $10[6].

When do PlayOJO's free spins expire?

They expire after 24 hours[2].

How many complaints did Casino Guru report for PlayOJO?

Casino Guru reported 73 total as of 31 October 2026: 25 resolved, 47 rejected and one unresolved[3].

More on PlayOJO

How we checked. We read PlayOJO's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.playojo.ca/banking/ — operator document, checked 31 October 2026
  2. www.playojo.ca/help/ — operator document, clauses WITHDRAWAL, DEPOSIT, PROMOTIONS & REWARDS, ACCOUNT INFORMATION, checked 31 October 2026
  3. casino.guru/playojo-casino-ontario-review — complaint platform (reported via web search, not stored), checked 31 October 2026
  4. igamingontario.ca/en/player/regulated-igaming-market — licence register, clause register entry, checked 27 October 2026
  5. www.playojo.ca/terms-conditions/ — operator document, checked 31 October 2026
  6. www.playojo.ca/kickers/ — operator document, clauses WELCOME PACKAGE, WELCOME PACKAGE Terms & Conditions, checked 31 October 2026
  7. www.playojo.ca/responsible-gaming/ — operator document, clause Protecting minors, checked 31 October 2026
  8. www.igamingontario.ca/en/operator/operators — licence register, clause Skill On Net Ltd., checked 31 October 2026
  9. www.playojo.ca/uploading-documents/ — operator document, clause Guideline For Verification Documents, checked 31 October 2026
  10. ca.trustpilot.com/review/playojo.ca — complaint platform (reported via web search, not stored), checked 31 October 2026
  11. www.askgamblers.com/casino-complaints/playojo-casino-unethical-practice-and-manipulative-move-t — player complaint (reported via web search, not stored), checked 31 October 2026
  12. www.askgamblers.com/online-casinos/reviews/playojo-casino/complaints — player complaint (reported via web search, not stored), checked 31 October 2026
  13. complaint summary (web search), 31 October 2026