PrimeScratchCards · Review

PrimeScratchCards Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against PrimeScratchCards's own pages, licence registers and regulator records.

Verdict: Licensed, but bonus wins face strict termsThe UKGC lists Skill On Net Limited as the active licence holder. The offer requires 10x wagering on free-spin winnings, and an early withdrawal cancels the bonus balance and its accrued winnings^{[4, 5, 1]}.

Primescratchcards aims to process withdrawals within a few hours. Wire transfers cost £10 up to £500 and are free above £500; cards and online wallets are free^[1]. Trustpilot reported 10 reviews with a 2.0 TrustScore as of 29 October 2026; Casino Guru reported two complaints, both rejected, as of that date^{[2, 3]}.

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PrimeScratchCards key facts

Licence	UK Gambling Commission licence 039326-R-319358-063; Active^[4]
Licence holder	Skill On Net Limited^[4]
Operator	Skill on Net Ltd, Malta company C50024^[1]
Eligible players	Only players from Great Britain are permitted^[1]
Withdrawal processing	The casino aims to process withdrawals within a few hours^[1]
Withdrawal fees	Wire transfers cost £10 up to £500 and are free above £500; cards and online wallets are free^[1]
First-deposit offer	40 free scratchcards on 7 Piggies 5,000 after a first deposit of at least £10^[5]
Offer wagering	10x free-spin winnings; only slots count^[5]
Trustpilot	10 reviews; TrustScore 2.0/5, reported as of 29 October 2026^[2]
Casino Guru complaints	2 complaints, both rejected, reported as of 29 October 2026^[3]
UKGC action	Skill On Net Limited will pay £305,150 after an investigation found social responsibility and anti-money laundering failures^[6]
Official site	primescratchcards.co.uk

Primescratchcards licence

The UK Gambling Commission register lists Skill On Net Limited as the licence holder for licence 039326-R-319358-063, with status Active. It lists 59 domains under the same licence holder^[4]. The site terms name Skill on Net Ltd as operator and give Malta company number C50024^[1]. Only players from Great Britain are permitted to play^[1].

Primescratchcards operator and domains

The terms give the operator’s address as Office1/5297, Level G Quantum House, 75 Abate Rigord Street, Ta’ Xbiex 1120 Malta^[1]. The UKGC domain record lists primeslots.co.uk alongside primescratchcards.co.uk under the same licence holder^{[4, 7]}.

Primescratchcards withdrawals

The casino aims to process withdrawals within a few hours. Wins of £5,000 or more and jackpot wins can take longer for verification and required checks^[1]. The terms set no limit on transaction numbers per day, week or month^[1].

Wire transfers cost £10, except transfers over £500, which are free; the minimum wire transfer is £50. Card and online-wallet withdrawals are free^[1]. Before depositing or gambling, the site attempts automated verification. If it fails, you must upload and verify an identity document and a recent utility bill before you can deposit or gamble^[1]. The operator can also request documents about identity, address, occupation, financial status, source of funds and gaming activity^[1].

Primescratchcards bonus terms

The first-deposit offer gives 40 free scratchcards for 7 Piggies 5,000 after a deposit of at least £10^[5]. Free-spin winnings require 10x wagering, and only slots count^[5]. The maximum bet is 10% of free-spin winnings, with a £0.10 minimum, or £5, whichever is lower^[5].

Primescratchcards complaints

Trustpilot reported 10 reviews and a TrustScore of 2.0 out of 5 as of 29 October 2026; 90% were one-star reviews, and there were no reviews in the preceding 12 months^[2]. Casino Guru reported two complaints as of that date, both rejected. Its page also showed zero complaints directly and 22 complaints about related casinos^[3].

A player reported on Trustpilot on 15 April 2025 that Wowcher scratchcards and winnings repeatedly disappeared after logout and that deposit-linked redemption conditions were difficult to understand^[2]. A player reported on Trustpilot on 25 January 2024 that a purchased voucher for 200 scratch cards never arrived and that email and live chat did not respond^[2]. Casino Guru listed a rejected complaint alleging confiscated winnings and a blocked account, with a claimed amount of 450,000 ARS^[3].

The terms direct players with a claim or complaint to contact customer support first. A manager or supervisor will provide a decision within 96 hours^[1].

PrimeScratchCards UK Gambling Commission action

The UK Gambling Commission said Skill On Net Limited will pay £305,150 after an investigation found social responsibility and anti-money laundering failures^[6].

Primescratchcards verdict

This offer suits players prepared to complete 10x wagering on slots before withdrawing; withdrawing early cancels the bonus balance and accrued winnings^{[5, 1]}.

PrimeScratchCards FAQ

Is Primescratchcards licensed by the UK Gambling Commission?

Yes. The UKGC register lists Skill On Net Limited as licence holder and the licence status as Active^[4].

Who operates Primescratchcards?

The terms name Skill on Net Ltd, Malta company C50024, as operator^[1].

How quickly does Primescratchcards process withdrawals?

The casino aims to process withdrawals within a few hours. Wins of £5,000 or more and jackpots can take longer for checks^[1].

Does Primescratchcards charge withdrawal fees?

Cards and online wallets are free. A wire transfer costs £10 up to £500 and is free above £500^[1].

What did the UK Gambling Commission find about Skill On Net Limited at PrimeScratchCards?

The Commission said its investigation found social responsibility and anti-money laundering failures and that Skill On Net Limited will pay £305,150^[6].

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