Relax Gaming · Review

Relax Gaming Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but player payout and bonus terms are absentThe UK Gambling Commission lists Relax Gaming Limited as the active licence holder for licence 037462-R-319357-016[1]. Its privacy policy describes Relax Gaming Ltd as the website operator[3].

The UK Gambling Commission lists Relax Gaming Limited as the active licence holder for licence 037462-R-319357-016. Its register lists “relax gaming” as an active trading name[1, 2]. Relax Gaming’s privacy policy identifies Relax Gaming Ltd as the website operator[3]. Trustpilot reported 10 reviews and a 2.2 out of 5 TrustScore as of 29 October 2026; its page showed 2 reviews in the previous 12 months[4]. Multiple Trustpilot reviews allege poor game outcomes or unfairness[5].

Relax Gaming key facts

UK licence holderRelax Gaming Limited[1]
UK licence number037462-R-319357-016[1]
UK licence statusActive[1]
Trading namerelax gaming — Active[2]
Malta addressFloor 8, The Centre, Tigne Point, Sliema, TPO 0001, Malta[6]
Trustpilot reviews10 reviews; TrustScore 2.2 out of 5, reported 29 October 2026[4]
Reported recent review countTrustpilot showed 2 reviews in the previous 12 months, as reported 29 October 2026[4]
Official siterelax-gaming.com

Relax Gaming licence

The UK Gambling Commission register lists Relax Gaming Limited as licence holder for 037462-R-319357-016, with status Active[1]. It lists “relax gaming” as an active trading name[2].

Relax Gaming company details

Relax Gaming Ltd identifies itself as the website operator in its privacy policy[3]. The Malta Gaming Authority lists Relax Gaming Limited at Floor 8, The Centre, Tigne Point, Sliema, TPO 0001, Malta[6]. The UK Gambling Commission gives the head office address as Level 8 at the same building and postcode[2].

Relax Gaming complaints

Trustpilot reported 10 reviews and a TrustScore of 2.2 out of 5 as of 29 October 2026; its page showed 2 reviews in the preceding 12 months[4]. Multiple Trustpilot reviews allege poor game outcomes or unfairness, which are player opinions rather than verified game-fairness findings[5].

A player reported on Trustpilot in September 2025 that an investigation into a disputed faulty round resulted in €30 being returned[4]. A player alleged on Trustpilot in August 2025 that the games were unfair[4]. A player alleged on Trustpilot in March 2025 that repeated dead spins occurred[4].

Relax Gaming group

Relax Gaming’s privacy policy describes Relax Gaming Group companies as controllers on a joint-controller basis for that policy[3]. Relax says personal data may be transferred to Gibraltar, the Isle of Man or Serbia in some cases[3].

What Relax Gaming’s licence means

The UK register lists Relax Gaming Limited as an active licence holder and “relax gaming” as an active trading name[1, 2]. Trustpilot reviewers report complaints about game outcomes and fairness[4, 5].

Relax Gaming FAQ

Who holds Relax Gaming’s UK Gambling Commission licence?

The UK Gambling Commission lists Relax Gaming Limited as licence holder for 037462-R-319357-016, with Active status[1].

Where does the Malta Gaming Authority list Relax Gaming Limited?

At Floor 8, The Centre, Tigne Point, Sliema, TPO 0001, Malta[6].

How many Trustpilot reviews does Relax Gaming have?

Trustpilot reported 10 reviews and a 2.2 out of 5 TrustScore as of 29 October 2026[4].

What do Trustpilot reviewers allege about Relax Gaming?

Multiple reviews allege poor game outcomes or unfairness; these are player opinions, not verified findings[5].

What does Relax Gaming say about its group companies?

Its privacy policy describes Relax Gaming Group companies as joint controllers for that policy[3].

More on Relax Gaming

Compare by verified facts

How we checked. We read Relax Gaming's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 037462-R-319357-016, checked 27 October 2026
  2. www.gamblingcommission.gov.uk/public-register/business/detail/trading-names/37462 — licence register, clauses Trading names, Head office address, checked 29 October 2026
  3. www.relax-gaming.com/terms/privacy — operator document, clauses Privacy Policy, Data transfer to outside the EEA, checked 29 October 2026
  4. www.trustpilot.com/review/relax-gaming.com — complaint platform (reported via web search, not stored), checked 29 October 2026
  5. complaint summary (web search), 29 October 2026
  6. authorisation.mga.org.mt/verification.aspx?company=47a747e0-8923-4414-9bb6-0be487aa690f&details — law / regulator, clauses Address, Licensee Information, checked 29 October 2026