RollHub · Withdrawals

RollHub Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated . Facts checked 27–28 October 2026 against RollHub's own pages, licence registers and regulator records.

Verdict: Use if crypto caps and withdrawal KYC suit youRollhub’s cryptocurrency withdrawals are processed within minutes before blockchain confirmation, with a USD 10,000 daily limit and USD 100,000 calendar-month limit[2, 3]. Every withdrawal triggers compulsory full KYC, and an unwagered deposit carries an 8% fee with a EUR 4 minimum[2, 1].

A withdrawal of any amount requires full KYC, which includes a government-issued photo ID, a selfie holding the ID, and a bank statement or utility bill[1].

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How long do Rollhub withdrawals take?

Rollhub’s trust page gives a processing time of minutes, followed by normal blockchain confirmation[3]. In July 2025, a player reported on Casino Guru that a 45 mBTC withdrawal had been pending for 44 days after an earlier successful payout and KYC[4].

What are Rollhub’s withdrawal limits and fees?

Rollhub caps cryptocurrency withdrawals at USD 10,000 per day, or equivalent value in the account’s base cryptocurrency[2]. The monthly cap is USD 100,000 per calendar month, or equivalent value in the account’s base cryptocurrency[2]. The terms charge no withdrawal commission when the deposit has been wagered at least once; otherwise, they entitle the company to deduct 8%, with a EUR 4 minimum or equivalent[2].

What KYC does Rollhub require?

Full KYC is compulsory when lifetime deposits exceed EUR 2,000 or a withdrawal of any amount is requested[1]. Rollhub’s KYC policy lists a government-issued photo ID, a selfie holding the ID, and a bank statement or utility bill[1]. Before withdrawal, the company checks account activity and balance through algorithmic and manual reviews to assess whether the amount resulted from proper platform activity[1]. The terms let the company request identity verification before withdrawal and at any time during the relationship[2].

Why can Rollhub hold a withdrawal?

Rollhub’s terms let the company request additional identity verification before a withdrawal and at any time during the customer relationship[2]. The company also checks account activity and balance through algorithmic and manual reviews before payment[1]. Payment may be withheld where fraud or exploitation of system errors or vulnerabilities is suspected[2].

What can you do about a pending Rollhub withdrawal?

  1. Provide a government-issued photo ID, a selfie holding the ID, and a bank statement or utility bill for full KYC[1].
  2. Lodge a dispute about a wager within three days after it is decided; later claims will not be honoured[2].
  3. If efforts to resolve a dispute fail, lodge a complaint with licensing body Gaming Services Provider N.V.[2].

What do Rollhub complaint reports say?

Casino Guru reported 8 Rollhub complaints as of 31 October 2026: 6 resolved, 1 unresolved and 1 rejected[5]. It also reported 40 user reviews on that date[5]. Trustpilot reported 39 reviews as of 31 October 2026[6]. In July 2025, a player reported on Casino Guru that a 45 mBTC withdrawal remained pending for 44 days after a prior successful payout and KYC; the record says the casino did not respond to the mediator[4].

Who operates Rollhub.com?

Rollhub.com’s terms name Satya Code SRL as operator[2]. Anjouan Gaming lists the company as holder of licence ALSI-032401017-FI3[7].

RollHub FAQ

How much can you withdraw from Rollhub each day?

The cryptocurrency daily limit is USD 10,000 or the equivalent in the account’s base cryptocurrency[2].

Does Rollhub charge a crypto withdrawal fee?

The terms waive the commission after one wager of the deposit; otherwise the charge is 8%, with a EUR 4 minimum or equivalent[2].

When does Rollhub require KYC?

Full KYC is compulsory at a withdrawal of any amount or when lifetime deposits exceed EUR 2,000[1].

Which documents does Rollhub request for KYC?

The required documents are photo ID, a selfie holding that ID, and a bank statement or utility bill[1].

More on RollHub

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How we checked. We read RollHub's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. rollhub.com/kyc-policy — operator document, clauses When a user makes an aggregate lifetime total, Other AML measures, checked 31 October 2026
  2. rollhub.com/tos — operator document, clauses 12.2, 13.1, 9.2, 9.3, 18. Fraud and Exploitation of System Errors or Vulnerabilities, 23.4, 23.6, Introduction, checked 31 October 2026
  3. rollhub.com/de/trust — operator document, clause Your money and your identity, checked 31 October 2026
  4. casino.guru/complaints/rollhub-casino-player-is-struggling-with-delayed-withdrawal — player complaint (reported via web search, not stored), checked 31 October 2026
  5. casino.guru/rollhub-casino-review — complaint platform (reported via web search, not stored), checked 31 October 2026
  6. www.trustpilot.com/review/rollhub.com — complaint platform (reported via web search, not stored), checked 31 October 2026
  7. anjouangaming.com/license-register/ — licence register, clause ALSI-032401017-FI3, checked 27 October 2026