Rollion · Withdrawals

Rollion Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Expect checks at your first withdrawalRollion requires enhanced due diligence at the first withdrawal request[1]. It can pause withdrawals and restrict account activity until required checks are complete[1].

Rollion displays estimated withdrawal processing times in its cashier[1]. Blockchain transfers generally cannot be reversed after broadcast[1].

Rollion withdrawal limits and fees

For transactions requiring conversion between crypto assets or fiat currencies, Rollion or the payment provider shows the applicable rate and fee; market values can change between submission and completion[1]. Where reasonably possible, withdrawals are returned through the original deposit method[1].

Rollion verification checks

Enhanced due diligence is required at the first withdrawal, when lifetime deposits reach USD 10,000 or equivalent, or when risk indicators or suspicious activity are identified[1]. Rollion conducts customer due diligence at registration and can carry out additional checks at any time[1].

Rollion can request government-issued photo ID, proof of residential address, proof of payment ownership, source-of-funds or source-of-wealth evidence and other reasonably required information[1]. Withdrawals can be paused and account activity restricted until required checks are complete[1].

Deposits must come from a payment method, bank account, wallet or card owned or lawfully controlled by the player[1]. Third-party deposits may be rejected or returned, subject to compliance checks and applicable fees[1].

How to complain about a pending Rollion withdrawal

  1. Check the cashier’s estimated processing time for the withdrawal method[1].
  2. Email the address given in the operator's terms with account details, the issue, relevant dates and supporting evidence. Rollion acknowledges complaints within 72 hours and makes good-faith efforts to resolve them within 30 calendar days[1].
  3. Rollion participates in alternative dispute resolution designated or approved by Anjouan Gaming[1].

Rollion FAQ

How long do Rollion withdrawals take?

The cashier gives an estimated processing time for the selected method[1].

When does Rollion require enhanced due diligence?

At first withdrawal, when lifetime deposits reach USD 10,000 or equivalent, or when risk indicators or suspicious activity are identified[1].

What documents can Rollion request for a withdrawal?

Rollion can request photo ID, proof of address, proof of payment ownership and source-of-funds or source-of-wealth evidence[1].

Where can players complain about a Rollion withdrawal?

Email the address given in the operator's terms; Rollion also participates in ADR designated or approved by Anjouan Gaming[1].

More on Rollion

Compare by verified facts

How we checked. We read Rollion's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. rollion.bet/en/help/terms-and-conditions — operator document, clauses 7. Withdrawals, 5. Verification, AML and KYC, 8. Currency Conversion, 6. Deposits, 16. Complaints and Dispute Resolution, checked 31 October 2026