SapphireBet · Review
SapphireBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
A player reported that approved withdrawals had not arrived after five days; Sapphirebet said they were completed[1].
SapphireBet key facts
| Licence regulator | Anjouan Gaming (AOGA)[2] |
|---|---|
| Licence holder | DolceTech Limited[2] |
| Licence number | ALSI-202505019-FI1[2] |
| Register status | Valid until 13 May 2027[2] |
| Casino Guru complaints | 34 reported on 29 October 2026: 16 resolved, 16 rejected, 2 opened and 0 unresolved[4] |
| AskGamblers complaints | 11 reported on 29 October 2026[5] |
| Reclame Aqui complaints | 37 received from 1 April to 30 September 2026; 0% answered and 30 awaiting response[6] |
| Official site | sapphirebet.com |
Sapphirebet’s licence
The Anjouan Gaming (AOGA) register lists DolceTech Limited as licence holder for ALSI-202505019-FI1 and marks the licence valid through 13 May 2027[2]. Sapphirebet’s homepage says the site is powered by Hermes Consulting Company N.V. and licensed by the Curacao Gaming Control Board[7].
Sapphirebet’s named companies
The register names DolceTech Limited as licence holder, and Sapphirebet’s homepage names Hermes Consulting Company N.V. as the company powering the site[2, 7].
Sapphirebet withdrawals
A player reported on AskGamblers in August 2026 that approved withdrawals had not arrived after five days. Sapphirebet asked for request IDs and said the withdrawals were completed[1]. In April 2025, a player reported on AskGamblers that a ₹3,000 deposit was uncredited for 28 days; Sapphirebet acknowledged a payment-system malfunction and said the funds were credited[8].
Sapphirebet complaints
Casino Guru reported 34 complaints as of 29 October 2026: 16 resolved, 16 rejected, 2 opened and 0 unresolved[4]. AskGamblers reported 11 complaints as of 29 October 2026[5]. Reclame Aqui reported 37 complaints received between 1 April and 30 September 2026; it displayed 0% answered and 30 awaiting response[6].
A player reported on AskGamblers in December 2025 that self-exclusion took about 80 hours to apply. Sapphirebet cited 72-hour email processing and declined a refund[9].
Sapphirebet’s verdict
Payment reports make Sapphirebet a poor fit for players who need confidence in prompt payments[1, 8, 3].
SapphireBet FAQ
Who holds Sapphirebet’s Anjouan licence?
The Anjouan Gaming register names DolceTech Limited as licence holder[2].
When does Sapphirebet’s Anjouan licence expire?
The register lists the licence as valid until 13 May 2027[2].
How many complaints did Casino Guru report about Sapphirebet?
Casino Guru reported 34 as of 29 October 2026: 16 resolved, 16 rejected, 2 opened and 0 unresolved[4].
How many complaints did AskGamblers report about Sapphirebet?
AskGamblers reported 11 as of 29 October 2026[5].
What payment issue did a player report about Sapphirebet in August 2026?
The player said the approved withdrawals were still missing five days later; Sapphirebet said they had been completed[1].
What did Sapphirebet say about the ₹3,000 deposit complaint?
Sapphirebet said a payment-system malfunction caused the issue and that the funds were credited[8].
More on SapphireBet
- SapphireBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns SapphireBet? Owner, Licence No. & Sister Sites (2026)
- SapphireBet Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- SapphireBet Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Best-of lists featuring this casino
How we checked. We read SapphireBet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.askgamblers.com/casino-complaints/sapphirebet-casino-unpaid-4000-withdrawals — player complaint (reported via web search, not stored), checked 29 October 2026
- anjouangaming.com/license-register/ — licence register, clause ALSI-202505019-FI1, checked 27 October 2026
- complaint summary (web search), 29 October 2026
- casino.guru/sapphirebet-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.askgamblers.com/online-casinos/reviews/sapphirebet-casino — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.reclameaqui.com.br/empresa/sapphirebet/ — complaint platform (reported via web search, not stored), checked 29 October 2026
- sapphirebet.com/en — operator document, checked 29 October 2026
- www.askgamblers.com/casino-complaints/sapphirebet-casino-services-is-of-any-assistance-at-all — player complaint (reported via web search, not stored), checked 29 October 2026
- www.askgamblers.com/casino-complaints/sapphirebet-casino-self-exclusion-request-ignored-and-250 — player complaint (reported via web search, not stored), checked 29 October 2026
