SapphireBet · Review

SapphireBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but payment reliability is a concernThe Anjouan Gaming register lists DolceTech Limited as Sapphirebet’s licence holder under licence ALSI-202505019-FI1, valid until 13 May 2027[2]. Players have reported delayed or uncredited payments on multiple complaint platforms[3].

A player reported that approved withdrawals had not arrived after five days; Sapphirebet said they were completed[1].

SapphireBet key facts

Licence regulatorAnjouan Gaming (AOGA)[2]
Licence holderDolceTech Limited[2]
Licence numberALSI-202505019-FI1[2]
Register statusValid until 13 May 2027[2]
Casino Guru complaints34 reported on 29 October 2026: 16 resolved, 16 rejected, 2 opened and 0 unresolved[4]
AskGamblers complaints11 reported on 29 October 2026[5]
Reclame Aqui complaints37 received from 1 April to 30 September 2026; 0% answered and 30 awaiting response[6]
Official sitesapphirebet.com

Sapphirebet’s licence

The Anjouan Gaming (AOGA) register lists DolceTech Limited as licence holder for ALSI-202505019-FI1 and marks the licence valid through 13 May 2027[2]. Sapphirebet’s homepage says the site is powered by Hermes Consulting Company N.V. and licensed by the Curacao Gaming Control Board[7].

Sapphirebet’s named companies

The register names DolceTech Limited as licence holder, and Sapphirebet’s homepage names Hermes Consulting Company N.V. as the company powering the site[2, 7].

Sapphirebet withdrawals

A player reported on AskGamblers in August 2026 that approved withdrawals had not arrived after five days. Sapphirebet asked for request IDs and said the withdrawals were completed[1]. In April 2025, a player reported on AskGamblers that a ₹3,000 deposit was uncredited for 28 days; Sapphirebet acknowledged a payment-system malfunction and said the funds were credited[8].

Sapphirebet complaints

Casino Guru reported 34 complaints as of 29 October 2026: 16 resolved, 16 rejected, 2 opened and 0 unresolved[4]. AskGamblers reported 11 complaints as of 29 October 2026[5]. Reclame Aqui reported 37 complaints received between 1 April and 30 September 2026; it displayed 0% answered and 30 awaiting response[6].

A player reported on AskGamblers in December 2025 that self-exclusion took about 80 hours to apply. Sapphirebet cited 72-hour email processing and declined a refund[9].

Sapphirebet’s verdict

Payment reports make Sapphirebet a poor fit for players who need confidence in prompt payments[1, 8, 3].

SapphireBet FAQ

Who holds Sapphirebet’s Anjouan licence?

The Anjouan Gaming register names DolceTech Limited as licence holder[2].

When does Sapphirebet’s Anjouan licence expire?

The register lists the licence as valid until 13 May 2027[2].

How many complaints did Casino Guru report about Sapphirebet?

Casino Guru reported 34 as of 29 October 2026: 16 resolved, 16 rejected, 2 opened and 0 unresolved[4].

How many complaints did AskGamblers report about Sapphirebet?

AskGamblers reported 11 as of 29 October 2026[5].

What payment issue did a player report about Sapphirebet in August 2026?

The player said the approved withdrawals were still missing five days later; Sapphirebet said they had been completed[1].

What did Sapphirebet say about the ₹3,000 deposit complaint?

Sapphirebet said a payment-system malfunction caused the issue and that the funds were credited[8].

More on SapphireBet

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How we checked. We read SapphireBet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.askgamblers.com/casino-complaints/sapphirebet-casino-unpaid-4000-withdrawals — player complaint (reported via web search, not stored), checked 29 October 2026
  2. anjouangaming.com/license-register/ — licence register, clause ALSI-202505019-FI1, checked 27 October 2026
  3. complaint summary (web search), 29 October 2026
  4. casino.guru/sapphirebet-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  5. www.askgamblers.com/online-casinos/reviews/sapphirebet-casino — complaint platform (reported via web search, not stored), checked 29 October 2026
  6. www.reclameaqui.com.br/empresa/sapphirebet/ — complaint platform (reported via web search, not stored), checked 29 October 2026
  7. sapphirebet.com/en — operator document, checked 29 October 2026
  8. www.askgamblers.com/casino-complaints/sapphirebet-casino-services-is-of-any-assistance-at-all — player complaint (reported via web search, not stored), checked 29 October 2026
  9. www.askgamblers.com/casino-complaints/sapphirebet-casino-self-exclusion-request-ignored-and-250 — player complaint (reported via web search, not stored), checked 29 October 2026