Shuffle · Review

Shuffle Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals have no fixed processing timeThe Curacao Gaming Authority lists Natural Nine B.V. as licence holder for active licence OGL/2024/1337/0628[2]. Fiat withdrawal timing depends on banks, card issuers, payment providers and networks; published timings are indicative[3].

Trustpilot reported 1,098 reviews as of 28 October 2026 and said it removed a number of fake reviews after a breach of its guidelines[1].

Shuffle key facts

LicenceCuracao Gaming Authority, OGL/2024/1337/0628; Granted / Active[2]
Licence holder and operatorNatural Nine B.V.[2, 3]
Company number160998[3]
Registered officeKorporaalweg 10, Willemstad, Curaçao[3]
Fiat withdrawal timingDepends on bank, card issuer, payment provider and networks; published timings are indicative[3]
Deposit wagering before withdrawal100%, except crypto returned to the same wallet and network[3]
Minimum withdrawalVaries by payment method; shown in the cashier[3]
Withdrawal feesFees are disclosed before confirmation; network fees may be deducted from crypto withdrawals[3]
Bonus maximum bet$10 USD equivalent per wager unless promotion terms specify otherwise[4]
Restricted locationsIncludes Australia, Curaçao, France, Germany, the Netherlands, the UK and the US, among others[3]
Trustpilot reviews1,098 reported on Trustpilot as of 28 October 2026[1]
Official siteshuffle.com

Shuffle licence

The Curacao Gaming Authority register lists Natural Nine B.V. as licence holder for OGL/2024/1337/0628 and marks the licence Granted / Active[2]. Shuffle’s terms identify Natural Nine B.V. as the operator[3].

Shuffle owner and sister domains

The register lists 41 domains under Natural Nine B.V.[2] See the owner page for company details and the register listing.

Shuffle withdrawals

Fiat withdrawal timing depends on the bank, card issuer, payment provider and networks; published timings are indicative[3]. The minimum varies by payment method and is shown in the cashier[3]. Withdrawal fees are disclosed before confirmation; Shuffle reserves the right to deduct network fees from crypto withdrawals[3]. You must wager 100% of a deposit before withdrawing attributable funds, except for crypto returned to the same wallet and network[3]. Shuffle reserves the right to request government-issued photo ID and source-of-funds or source-of-wealth records, including bank statements, payslips or tax records[3]. See the withdrawals page for details.

Shuffle bonus terms

Each promotion has its own terms. One example requires 35× the deposit plus bonus; the maximum wager is $10 USD equivalent unless the offer terms specify otherwise[4]. The standard wagering deadline is 30 days after bonus credit, subject to the promotion terms; Shuffle reserves the right to remove unfinished bonuses and associated winnings[4]. See the bonus page for details.

Shuffle complaints

Trustpilot reported 1,098 reviews as of 28 October 2026 and said it removed a number of fake reviews after a breach of its guidelines[1].

Shuffle restricted countries

The terms exclude people located or resident in Australia, the British Virgin Islands, the Cayman Islands, Curaçao, Cyprus, France, Germany, the Netherlands, Portugal, Singapore, Spain, Sweden, the United Kingdom and the United States, as well as other prohibited locations[3]. Using a VPN, proxy or similar service to conceal location breaches the terms[3].

Shuffle FAQ

What is Natural Nine B.V.’s company registration number at Shuffle?

160998[3].

More on Shuffle

Compare by verified facts

How we checked. We read Shuffle's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.trustpilot.com/review/shuffle.com — complaint platform (reported via web search, not stored), checked 28 October 2026
  2. cert.cga.cw/token?id=628 — licence register, clause OGL/2024/1337/0628, checked 27 October 2026
  3. shuffle.com/info/terms — operator document, clauses 10.12, 1.1, 10.2, 10.6, 10.7, 8.3, 5.2, 5.4, 8.4, checked 28 October 2026
  4. shuffle.com/info/deposit-bonus-tcs — operator document, clauses 5. Maximum Bet, Introduction, 3. Wagering Requirement, checked 28 October 2026