Shuffle · Review
Shuffle Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Trustpilot reported 1,098 reviews as of 28 October 2026 and said it removed a number of fake reviews after a breach of its guidelines[1].
Shuffle key facts
| Licence | Curacao Gaming Authority, OGL/2024/1337/0628; Granted / Active[2] |
|---|---|
| Licence holder and operator | Natural Nine B.V.[2, 3] |
| Company number | 160998[3] |
| Registered office | Korporaalweg 10, Willemstad, Curaçao[3] |
| Fiat withdrawal timing | Depends on bank, card issuer, payment provider and networks; published timings are indicative[3] |
| Deposit wagering before withdrawal | 100%, except crypto returned to the same wallet and network[3] |
| Minimum withdrawal | Varies by payment method; shown in the cashier[3] |
| Withdrawal fees | Fees are disclosed before confirmation; network fees may be deducted from crypto withdrawals[3] |
| Bonus maximum bet | $10 USD equivalent per wager unless promotion terms specify otherwise[4] |
| Restricted locations | Includes Australia, Curaçao, France, Germany, the Netherlands, the UK and the US, among others[3] |
| Trustpilot reviews | 1,098 reported on Trustpilot as of 28 October 2026[1] |
| Official site | shuffle.com |
Shuffle licence
The Curacao Gaming Authority register lists Natural Nine B.V. as licence holder for OGL/2024/1337/0628 and marks the licence Granted / Active[2]. Shuffle’s terms identify Natural Nine B.V. as the operator[3].
Shuffle owner and sister domains
The register lists 41 domains under Natural Nine B.V.[2] See the owner page for company details and the register listing.
Shuffle withdrawals
Fiat withdrawal timing depends on the bank, card issuer, payment provider and networks; published timings are indicative[3]. The minimum varies by payment method and is shown in the cashier[3]. Withdrawal fees are disclosed before confirmation; Shuffle reserves the right to deduct network fees from crypto withdrawals[3]. You must wager 100% of a deposit before withdrawing attributable funds, except for crypto returned to the same wallet and network[3]. Shuffle reserves the right to request government-issued photo ID and source-of-funds or source-of-wealth records, including bank statements, payslips or tax records[3]. See the withdrawals page for details.
Shuffle bonus terms
Each promotion has its own terms. One example requires 35× the deposit plus bonus; the maximum wager is $10 USD equivalent unless the offer terms specify otherwise[4]. The standard wagering deadline is 30 days after bonus credit, subject to the promotion terms; Shuffle reserves the right to remove unfinished bonuses and associated winnings[4]. See the bonus page for details.
Shuffle complaints
Trustpilot reported 1,098 reviews as of 28 October 2026 and said it removed a number of fake reviews after a breach of its guidelines[1].
Shuffle restricted countries
The terms exclude people located or resident in Australia, the British Virgin Islands, the Cayman Islands, Curaçao, Cyprus, France, Germany, the Netherlands, Portugal, Singapore, Spain, Sweden, the United Kingdom and the United States, as well as other prohibited locations[3]. Using a VPN, proxy or similar service to conceal location breaches the terms[3].
Shuffle FAQ
What is Natural Nine B.V.’s company registration number at Shuffle?
160998[3].
More on Shuffle
- Shuffle Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Shuffle? Owner, Licence No. & Sister Sites (2026)
- Shuffle Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Shuffle Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read Shuffle's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.trustpilot.com/review/shuffle.com — complaint platform (reported via web search, not stored), checked 28 October 2026
- cert.cga.cw/token?id=628 — licence register, clause OGL/2024/1337/0628, checked 27 October 2026
- shuffle.com/info/terms — operator document, clauses 10.12, 1.1, 10.2, 10.6, 10.7, 8.3, 5.2, 5.4, 8.4, checked 28 October 2026
- shuffle.com/info/deposit-bonus-tcs — operator document, clauses 5. Maximum Bet, Introduction, 3. Wagering Requirement, checked 28 October 2026
