soluno · Withdrawals

soluno Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against soluno's own pages, licence registers and regulator records.

Soluno caps monthly withdrawals at €5,000 when the balance is at least ten times total deposits and €10,000 otherwise. Each transaction must be at least €10^[1].

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How long do Soluno withdrawals take?

The terms require withdrawals to use the original deposit payment method. The operator can allow another method at its discretion, subject to additional security checks^[1].

Soluno withdrawal limits and fees

The minimum withdrawal is €10 per transaction, or its equivalent in another currency. On account closure, the full balance may be withdrawn^[1]. Monthly withdrawals are capped at €5,000 when the balance is at least ten times total deposits and €10,000 otherwise^[1].

The operator is entitled to deduct an 8% fee, with a €4 minimum or its equivalent in your account currency, if you have not wagered your deposit at least once^[1]. The operator may also impose a €50 administration fee for each charge-back, denial or reversal of payment^[1].

Withdrawals must use the original deposit payment method. The operator can allow another method at its discretion, subject to additional security checks^[1].

What verification can Soluno require?

Soluno can require verification before you bet or withdraw winnings^[1]. Requested documents may include photo ID, such as a passport, driving licence or national ID card, and a recent utility bill showing your name and address^[1]. Soluno can verify identity at any time during the customer relationship^[1].

Why might a Soluno withdrawal be held?

Soluno can require verification before a withdrawal and identity checks during the customer relationship^[1]. Withdrawals must use the original deposit payment method unless Soluno allows an alternative, subject to additional security checks^[1].

The operator may close or suspend an account for actual or reasonably suspected noncompliance, to ensure service integrity or fairness, or on other reasonable grounds. If closure or suspension is due to noncompliance, it may cancel or void bets and withhold account funds, including the deposit^[1].

What should you do if a Soluno withdrawal is pending?

1. Contact Customer Service through the website links using your registered email address^[1].
2. Lodge a dispute about a wager within three days of the wager decision; later claims will not be honoured^[1].
3. Unresolved disputes may be settled through arbitration^[1].

Soluno’s terms are governed by the law in force in the State of Anjouan in the Union of Comoros^[1].

Soluno complaint reports

Casino Guru reported zero complaints about Soluno as of 30 October 2026: zero opened, unresolved, resolved or rejected^[3].

More on soluno

• soluno Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns soluno? Owner, Licence No. & Sister Sites (2026)
• soluno Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• soluno Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
• All casinos with source-checked facts

Compare by verified facts

• Anjouan-Licensed Casinos

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read soluno's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.