Stack · Withdrawals

Stack Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated . Facts checked 27–28 October 2026 against Stack's own pages, licence registers and regulator records.

Verdict: Avoid if you need unrestricted large withdrawalsStack's terms cap monthly withdrawals at €5,000 when your balance is at least ten times total deposits, and €10,000 in other cases[1]. Every withdrawal request triggers compulsory full KYC, and the company can deduct an 8% fee with a €4 minimum if you have not wagered your deposit once[2, 1].

A €10 minimum applies per withdrawal transaction[1].

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Stack withdrawal limits and fees

The minimum withdrawal is €10 per transaction[1]. If your balance is at least ten times total deposits, Stack limits withdrawals to €5,000 per month; in other cases, the maximum is €10,000 per month[1].

Stack charges no withdrawal commission if you wager the deposit at least once[1]. Otherwise, the company is entitled to deduct an 8% fee, with a minimum of €4 or the equivalent in your account currency[1].

What does Stack require for withdrawal KYC?

Full KYC is compulsory when you request a withdrawal of any amount, or attempt or complete a transaction deemed suspicious[2]. Stack's KYC policy lists a government-issued photo ID, a selfie holding that ID, and a bank statement or utility bill among the required documents[2].

What can you do about a Stack withdrawal dispute?

  1. Contact customer service through Stack's website links and use your registered email address for all communication[1].
  2. For a dispute about a wager decision, lodge it within three days of the decision[1].
  3. If efforts to resolve a dispute fail, Stack's terms provide for arbitration[1]. They specify that the terms are governed by the law in force in Anjouan, Union of Comoros[1].

Stack complaint reports

Trustpilot reported one review for Stack as of 31 October 2026[3].

Stack FAQ

How much can you withdraw from Stack each month?

Stack's monthly limit is €5,000 when your balance is at least ten times deposits, or €10,000 in other cases[1].

Does Stack require KYC for a withdrawal?

Yes. Stack makes full KYC compulsory for withdrawals of any amount[2].

What documents does Stack request for KYC?

Stack's policy lists government-issued photo ID, a selfie holding it, and a bank statement or utility bill[2].

How can you complain about a Stack wager decision?

Contact Stack customer service using your registered email, and lodge a wager dispute within three days of the decision[1].

What withdrawal fee can Stack charge?

If you have not wagered your deposit once, Stack can deduct 8%, with a €4 minimum[1].

More on Stack

Compare by verified facts

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How we checked. We read Stack's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. stack.bet/legal/terms — operator document, clauses 8.1, 8.6, 8.2, 21.1, 21.4, 21.6, 25.6 Governing Law, checked 31 October 2026
  2. stack.bet/legal/kyc-policy — operator document, clause Guideline for the “KYC Process”, checked 31 October 2026
  3. www.trustpilot.com/review/stack.bet — complaint platform (reported via web search, not stored), checked 31 October 2026