Stakemate · Review

Stakemate Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Q: Who operates Stakemate?

Bet Theory (Malta) Ltd provides Stakemate’s services.

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Stakemate's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals can be restricted during checksThe UK Gambling Commission register lists Bet Theory (Malta) Limited under active licence 066151-R-340492-006^[4]. Stakemate’s terms allow withdrawal restrictions during checks and let it retain funds if the checks cannot be completed^[1].

Card withdrawals normally take 4–6 working days to clear; online payment service withdrawals normally clear the same day^[1]. The casino welcome promotion requires a £10 deposit and wager and opt-in for 50 spins^[2]. Trustpilot reported 2,888 reviews and a 4.5/5 TrustScore as of 31 October 2026^[3]. A player reported on Trustpilot on 31 October 2026 that bonus wins seemed small after a large deposit and said they would not play again^[3].

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

Stakemate key facts

Licence	UK Gambling Commission licence 066151-R-340492-006; active^[4]
Licence holder	Bet Theory (Malta) Limited^[4]
Service provider	Bet Theory (Malta) Ltd^[1]
Minimum withdrawal	£5 or equivalent; customers below this can contact customer services to withdraw their balance^[1]
Withdrawal clearance	Normally 4–6 working days for cards; normally same day for online payment services^[1]
Identity and funds checks	Identity, address, payment ownership, and source of funds or wealth checks can be requested at any time^[1]
Welcome promotion	Deposit and wager £10 for 50 free spins; opt-in required^[2]
Spin value and expiry	50 spins at £0.10 each on Big Bass Blast; use within 7 days of credit^[2]
Complaint route	Contact customer services; qualifying unresolved complaints can go to IBAS after eight weeks^[1]
Trustpilot	2,888 reviews reported as of 31 October 2026; TrustScore 4.5/5^[3]
Official site	stakemate.com

Stakemate licence

The UK Gambling Commission register lists Bet Theory (Malta) Limited as the holder of active licence 066151-R-340492-006^[4]. Stakemate’s terms name Bet Theory (Malta) Ltd as its service provider^[1].

Stakemate’s company details

Bet Theory (Malta) Ltd has company number C 109687 and a registered office at Level G (Office 1/1290) Quantum House 75, Triq L-Abate Rigord, Ta Xbiex, Xbx, 1120, Malta^[1].

Stakemate withdrawals

Stakemate’s terms set a £5 minimum withdrawal. Customers below that balance can contact customer services to withdraw the full balance^[1]. Card clearance normally takes 4–6 working days; online payment service clearance normally takes the same day^[1]. To withdraw to a new payment method, the customer must first withdraw £50 to the previous method, subject to clause 12.6^[1].

Stakemate can request identity and address verification at any time^[1]. Checks can include bank statements or payslips, and withdrawals or service access can be restricted until checks are complete^[1]. If checks cannot be completed, the terms let Stakemate close the account and retain funds^[1].

Stakemate bonus terms

The casino welcome promotion requires opt-in and a £10 deposit and cash wager. It is for new customers without an existing Stakemate account^[2]. The qualifying deposit must be £10 or more in one transaction, and the £10 cash wager must be on slots within three days of registration^[2].

The promotion credits 50 spins worth £0.10 each on Big Bass Blast. Spins must be used within seven days of credit, and unused spins are forfeited^[2]. The promotion has no wagering requirement and no maximum win^[2].

Stakemate complaints

Trustpilot reported 2,888 reviews, a TrustScore of 4.5/5, and replies to 87% of negative reviews as of 31 October 2026^[3]. A player reported on Trustpilot on 31 October 2026 that bonus wins seemed small after a large deposit and said they would not play again^[3].

Stakemate directs complaints to customer services at the address given in the operator's terms. A complaint about contractual obligations that remains unresolved after eight weeks can be referred to IBAS^[1].

Stakemate verdict

The active UK Gambling Commission licence identifies a regulated operator, while Stakemate’s terms allow it to restrict withdrawals during checks and retain funds when checks cannot be completed^{[4, 1]}.

Stakemate FAQ

Who operates Stakemate?

Bet Theory (Malta) Ltd provides Stakemate’s services^[1].

What licence does Stakemate hold?

The UK Gambling Commission register lists Bet Theory (Malta) Limited under active licence 066151-R-340492-006^[4].

How long do Stakemate withdrawals take?

Card withdrawals normally clear in 4–6 working days; online payment service withdrawals normally clear the same day^[1].

What is Stakemate’s minimum withdrawal?

The standard minimum is £5 or its equivalent; customers below that amount can contact customer services to withdraw their balance^[1].

What must players do to get Stakemate’s welcome spins?

A new customer must opt in, deposit at least £10 in one transaction and wager £10 cash on slots within three days of registration^[2].

Where can players take an unresolved Stakemate complaint?

IBAS can consider a qualifying complaint about contractual obligations that remains unresolved after eight weeks^[1].

What did the UK Gambling Commission record about Stakemate?

The Commission’s business actions page records no regulatory actions for this business^[5].

Compare by verified facts

UKGC-Licensed Casinos