Stay Casino · Review

Stay Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Stay Casino's own pages, licence registers and regulator records.

Staycasino’s terms give the company registration number as 3-102-911867 and its registered address in Tejar, Cartago, Costa Rica^[1]. Its welcome package advertises €5,000 plus 350 free spins, with wagering of 40 times the bonus or free-spin result^{[2, 3]}. Casino Guru reported 35 complaints as of 29 October 2026, including 7 resolved and 27 rejected; AskGamblers reported 7 complaints on its review page as of that date^{[4, 5]}.

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Stay Casino key facts

Stay Casino Staycasino licence and register

The Anjouan Gaming register lists Metlait SRL as licence holder under ALSI-202509073-FI2. The licence is valid and expires on 29 September 2027; the register lists 29 domains under the same licence holder^[6]. Staycasino’s terms state that the company operates under Tobique Gaming Commission licence 0000064^[1].

Stay Casino Staycasino owner and sister sites

Metlait SRL has registration number 3-102-911867 and a registered address in Tejar, Cartago, Costa Rica^[1]. The Anjouan register lists 29 domains under the same licence holder^[6].

Stay Casino Staycasino withdrawals: limits, timing and KYC

Staycasino’s terms cap withdrawals at €10,000 or equivalent per week, counted from the last successful withdrawal, and €20,000 or equivalent per month, starting on the first calendar day^[1]. Processing is targeted within 72 hours of approval; payout timing depends on payment method and verification^[1]. Requests remain pending until required verification is complete. Documents include government photo ID, proof of address and any additional identity or payment-method documents requested^[1]. Intermediary bank fees can apply to bank transfers, up to €16^[1].

Stay Casino Staycasino bonus terms

The welcome package advertises €5,000 plus 350 free spins^[2]. Bonus and free-spin winnings require wagering equal to 40 times the resulting amount^[3]. The default maximum bet during wagering is €5 or US$5, with different stated limits for other currencies unless the promotion specifies otherwise^[3]. Free-spin winnings are capped at listed amounts, including €100 and US$100; cash bonus, cashback, personal bonus and free-chip winnings are capped at 10 times the bonus amount unless stated otherwise^[3]. Live dealer games are unavailable while a bonus is active^[3].

Stay Casino Staycasino complaints

Casino Guru reported 35 complaints as of 29 October 2026: 1 open, 0 unresolved, 7 resolved and 27 rejected^[4]. AskGamblers reported 7 complaints on its Staycasino review page as of 29 October 2026^[5]. A player reported on AskGamblers that several withdrawals were pending and a cooling-off request had not been implemented; AskGamblers labelled the complaint rejected^[5]. Another player reported on AskGamblers a four-day delay on a €100 no-deposit win. The casino cited payment-method technical issues and said withdrawal was completed; AskGamblers labelled the complaint resolved^[7]. Staycasino’s terms direct complaints first to its Support Team and allow escalation within the casino^[1].

Stay Casino Staycasino restricted countries

Staycasino’s terms prohibit real-money play by residents or users from the listed countries and regions^[1]. Using a VPN to bypass geographic restrictions is prohibited and may result in confiscation of winnings^[1]. Swedish players are ineligible for bonuses, promotions, VIP programs and loyalty point exchanges^[1].

Stay Casino Staycasino regulator licences

Staycasino’s terms state that the company operates under Tobique Gaming Commission licence 0000064^[1]. The Anjouan Gaming register separately lists Metlait SRL under licence ALSI-202509073-FI2, valid until 29 September 2027, with 29 domains under the same licence holder^[6].

Stay Casino Staycasino verdict

The Anjouan Gaming register lists Metlait SRL under a valid licence through 29 September 2027^[6]. Players can weigh the licence against the casino’s weekly and monthly withdrawal caps and its processing target after approval^[1].

More on Stay Casino

• Stay Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Stay Casino? Owner, Licence No. & Sister Sites (2026)
• Stay Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Stay Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
• All casinos with source-checked facts

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• Best Anjouan Licensed Casinos 2026

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read Stay Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.