SupaCasi · Review

SupaCasi Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against SupaCasi's own pages, licence registers and regulator records.

Supacasi requires wagering equal to the deposit before winnings can be withdrawn^[1]. Its Welcome Casino Package offers 225% up to €1,500 and 500 free spins, with an active bonus bet limit of €5 per slot spin or 15% of the bonus, whichever comes first^{[2, 3]}. Public complaints include reports of delayed or rejected withdrawals and repeated verification document requests^[4].

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SupaCasi key facts

Supacasi licence and register

The Kahnawake Gaming Commission register lists 3-102-941348 SRL as holder of licence CPA, with status “Listed” on a page dated 28 September 2023. It lists nine domains under that licence holder^[5]. The company’s Costa Rica registration number is 4062001350004, and its address is Province 01 San Jose, County 15 Montes De Oca, District One San Pedro, Costa Rica^[3].

Supacasi and related domains

The register lists nine domains under the same licence holder: 21bets.io, frenzino.io, froggybet.io, nalucasino.io, sombrerospins.io, spinbookie.io, stakewin.io and tiktakbet.com, alongside Supacasi^[5].

How do Supacasi withdrawals work?

Supacasi requires a minimum deposit and wagering of 1x that deposit before winnings can be withdrawn^[1]. Withdrawals go only to the account from which the funds originated, and identity must be verified first^[3]. The company can check identity at any time without prior notice, hold withdrawals while checks are completed, and requires verification once cumulative deposits or withdrawals reach €2,000^[1].

Source of wealth and source of funds can be requested for verification^[1]. Supacasi can refuse payment if proof of funds has not been sufficiently verified^[3]. Its terms let it charge administrative withdrawal costs as indicated on the website^[3].

What are Supacasi’s bonus terms?

The Welcome Casino Package offers 225% up to €1,500 plus 500 free spins^[2]. Active casino bonus bets are capped at €5 per slot spin or 15% of the total bonus, whichever comes first. Bets above the maximum do not count towards wagering, and potential winnings from those rounds are forfeited^{[3, 1]}.

Casino welcome and reload slots bonuses last 30 days from crediting; live casino welcome and reload bonuses last 14 days; free spins, free bets and bonus chips last seven days^[1]. No-deposit bonus winnings are capped at €25. Free-spin, casino-chip and free-bet winnings are capped at €100 or three times their value, whichever comes first, unless otherwise stated^[1].

Supacasi complaints

Casino Guru reported 15 direct complaints as of 30 October 2026: one opened, eight unresolved, one resolved and five rejected^[6]. Trustpilot reported 19 reviews and a TrustScore of 1.8 out of 5 as of 30 October 2026, with one review in the previous 12 months^[7].

A player reported on Casino Guru on 21 July 2025 that €37,700 in winnings were removed after verification. Casino Guru marked the complaint unresolved after receiving no casino response^[8]. A player reported on AskGamblers on 2 January 2026 that €881 was confiscated after a deposit with the Weekend Sports Reload Bonus; the complaint was unresolved^[9]. Public complaints include reports of delayed or rejected withdrawals and repeated verification document requests^[4].

Players can email the address given in the operator's terms 24/7^[10].

Which countries are restricted by Supacasi?

Supacasi’s terms prohibit account creation from the USA, U.S. Minor Outlying Islands, Slovakia, Slovenia, Lithuania, Israel, Spain, Greece, Aruba, Curaçao, Saba, Bonaire, St. Eustatius, St. Martin, Iran, Afghanistan, Iraq, Yemen, North Korea, Syria, Lebanon, Myanmar, Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Democratic Republic of the Congo, Gibraltar, Haiti, Jamaica, Jordan, Mali, Morocco, Mozambique, Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Tanzania, Türkiye, Uganda, United Arab Emirates, Cyprus, France, Malta, Hungary, Russia and Belarus^[3].

The terms treat disguising or interfering with the device IP address, including by using a VPN, as prohibited activity^[3].

Supacasi verdict

Supacasi’s listed licence and its payout rules give players a clear framework, while identity checks can hold withdrawals and bonus bets above the cap forfeit potential winnings^{[5, 1]}.

More on SupaCasi

• SupaCasi Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns SupaCasi? Owner, Licence No. & Sister Sites (2026)
• SupaCasi Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• SupaCasi Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
• All casinos with source-checked facts

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read SupaCasi's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.