Arrow Wood · Withdrawals

Arrow Wood Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated . Facts checked 27–28 October 2026 against Arrow Wood's own pages, licence registers and regulator records.

Verdict: Avoid if you want to deposit before verificationThearrowwood’s terms require an individual’s documents before the customer can use or continue using the site[1]. They also let Arrow Wood withhold account funds pending specified investigations[1].

Individuals must provide two forms of identification, proof of address and proof of funds before using or continuing to use the site[1].

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Arrow Wood Thearrowwood withdrawal timing

Customers can use or continue using the site only after supplying the required information[1].

Arrow Wood Thearrowwood withdrawal limits and fees

Arrow Wood can withhold account funds pending an investigation if it suspects a breach or fraudulent or dishonest activity, or when required by law or an authority instruction[1].

Arrow Wood Checks Thearrowwood requires

Companies must provide identification from two directors, corporate documents and evidence of the ultimate beneficial owner’s identity[1].

Arrow Wood why Thearrowwood can hold a withdrawal

Arrow Wood can withhold funds while an investigation is pending if it suspects a breach or fraudulent or dishonest activity, or when law or an authority instruction requires it[1]. Either party can suspend or terminate the account at any time, with or without cause, upon notice[1].

Arrow Wood how to complain about a Thearrowwood withdrawal

  1. Contact Arrow Wood directly by email first[1].
  2. The site intends to respond to these queries within 14 days of receipt[2].
  3. Curaçao law applies, and Curaçao courts have non-exclusive jurisdiction[1].

Arrow Wood FAQ

What documents must an individual give Thearrowwood at Arrow Wood?

An individual must provide two forms of identification, proof of address and proof of funds[1].

Can Thearrowwood withhold a customer’s funds at Arrow Wood?

Its terms allow withholding while specified investigations are pending[1].

How should a player complain to Thearrowwood at Arrow Wood?

Contact Arrow Wood directly by email first[1].

How long does Thearrowwood intend to take to answer a query at Arrow Wood?

The site intends to respond within 14 days of receipt[2].

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How we checked. We read Arrow Wood's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. thearrowwood.com/termsandconditions — operator document, clauses Schedule 2, Customer Due Diligence Obligations, 6.4(a)-(b), 6.1, 7.1, Schedule 1, 16. Governing Law and Jurisdiction, checked 31 October 2026
  2. thearrowwood.com/rulesandregulations — operator document, clause Part A, 3. Customer betting disputes, checked 31 October 2026