The Phone Casino · Review
The Phone Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
The UK Gambling Commission lists Thephonecasino.com under licence 039175-R-319452-025, held by Jumpman Gaming Limited[1]. Withdrawals stay pending during ID review, then bank processing takes 1–5 working days[2]. Deposits carry a £2.50 transaction fee[2]. New players get 10 Big Bass Splash spins; wins are bonus funds with 10x wagering and a cap of £8 per five spins[3]. Casino Guru reported four complaints as of 29 October 2026, all rejected[4]. Trustpilot reported 894 reviews and a 3.9 out of 5 TrustScore as of 29 October 2026[5].
The Phone Casino key facts
| UKGC licence | 039175-R-319452-025; licence holder Jumpman Gaming Limited[1] |
|---|---|
| Operator | Jumpman Gaming Limited[6] |
| Currency | GBP only[2] |
| Deposit methods | Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill[2] |
| Deposit fee | £2.50 on all deposits[2] |
| Minimum deposit | £10 per transaction[2] |
| Bank processing | 1–5 working days after the pending period expires[2] |
| First withdrawal ID | Identification required for the first withdrawal[2] |
| Registration offer | 10 free spins on Big Bass Splash; wins are bonus funds subject to 10x wagering[3] |
| Offer cap | £8 per five free spins credited[3] |
| Casino Guru complaints | 4 total, all rejected, as of 29 October 2026[4] |
| Official site | thephonecasino.com |
The Phone Casino Thephonecasino.com licence
The UK Gambling Commission register lists Thephonecasino.com under Jumpman Gaming Limited, licence 039175-R-319452-025, with status “White Label.” The register lists 148 domains under the same licence holder[1]. The casino names Jumpman Gaming Limited as its operator[6].
The Phone Casino Thephonecasino.com ownership
The Phone Casino is owned by Play Gamified Limited and operated by Jumpman Gaming Limited[7]. Jumpman Gaming Limited is registered in Alderney under number 1858, at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[7, 6].
How long do Thephonecasino.com withdrawals take at The Phone Casino?
Identification is required for the first withdrawal. Withdrawals stay pending while ID documents are reviewed and verified[2]. Once verified, pending withdrawals are processed within 24 hours; after the pending period expires, bank processing takes 1–5 working days[2].
The requested documents are a driving licence or passport and a recent utility bill dated within the last three months[2]. The casino can also request source-of-funds and source-of-wealth documents[2]. Its terms allow it to withhold winnings and suspend or terminate an account if verification information cannot be proven[2]. Deposits carry a £2.50 fee, and withdrawals cannot be sent to Pay by Mobile[2].
What does Thephonecasino.com offer at The Phone Casino?
New players get 10 free spins on Big Bass Splash[3]. Wins are credited as bonus funds and carry a 10x wagering requirement[3]. The maximum bonus win is £8 per five free spins credited[3]. No-deposit bonus conversion is capped at £50[3]. Bonus wagering excludes blackjack and its variants, roulette and its variants, bingo, table games, live casino games and progressive jackpot games[2].
The Phone Casino Thephonecasino.com complaint reports
Casino Guru reported four complaints as of 29 October 2026: zero opened, zero unresolved, zero resolved and four rejected[4]. Trustpilot reported 894 reviews and a 3.9 out of 5 TrustScore as of 29 October 2026[5].
A player reported on Casino Guru on 13 February 2025 that two withdrawals had been reversed to the casino account; Casino Guru rejected the complaint after the player stopped responding[8]. A reviewer reported on Trustpilot on 11 December 2025 that verification and a withdrawal were delayed, cancelled or returned without notice[9].
The casino directs complaints to its Customer Care Team at the address given in the operator's terms. Complaints should be submitted within three months of the issue[10].
The Phone Casino Thephonecasino.com licence holder
The Phone Casino is owned by Play Gamified Limited and operated by Jumpman Gaming Limited[7]. The UK Gambling Commission lists Jumpman Gaming Limited as licence holder for Thephonecasino.com under licence 039175-R-319452-025[1]. Jumpman Gaming Limited is registered in Alderney under company number 1858[7]. The register lists 148 domains under Jumpman Gaming Limited’s licence[1].
The Phone Casino Thephonecasino.com verdict
The UKGC register lists Jumpman Gaming Limited as the licence holder[1]. Players should account for ID review and 1–5 working days of bank processing when planning withdrawals[2]. The free-spin offer carries 10x wagering and a maximum win of £8 per five spins[3].
The Phone Casino FAQ
Who operates Thephonecasino.com at The Phone Casino?
Jumpman Gaming Limited operates the casino[6].
Which UKGC licence covers Thephonecasino.com at The Phone Casino?
UKGC licence 039175-R-319452-025 lists Jumpman Gaming Limited as licence holder[1].
How long do Thephonecasino.com withdrawals take at The Phone Casino?
Verified pending withdrawals are processed within 24 hours, followed by 1–5 working days for bank processing[2].
What does Thephonecasino.com charge for deposits at The Phone Casino?
Its terms apply a £2.50 transaction fee to deposits[2].
What wagering applies to Thephonecasino.com free-spin wins at The Phone Casino?
Free-spin winnings are bonus funds with a 10x wagering requirement[3].
How many complaints did Casino Guru report about Thephonecasino.com at The Phone Casino?
Casino Guru reported four complaints as of 29 October 2026, all rejected[4].
More on The Phone Casino
- The Phone Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns The Phone Casino? Owner, Licence No. & Sister Sites (2026)
- The Phone Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- The Phone Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read The Phone Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
- www.thephonecasino.com/terms-and-conditions — operator document, clauses Banking Policy, Your The Phone Casino account, 1.10 Eligible and excluded games, checked 29 October 2026
- www.thephonecasino.com/promotions/registration-offer — operator document, clauses 10 Free Spins No Deposit, Full terms, Welcome Offer summary, checked 29 October 2026
- casino.guru/The-Phone-Casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.trustpilot.com/review/www.thephonecasino.com — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.thephonecasino.com/promotions — operator document, clause Footer, checked 29 October 2026
- www.thephonecasino.com/privacy-policy — operator document, clause Privacy Policy, checked 29 October 2026
- casino.guru/complaints/the-phone-casino-player-believes-that-their-withdrawal — player complaint (reported via web search, not stored), checked 29 October 2026
- www.trustpilot.com/review/www.thephonecasino.com?page=6 — player complaint (reported via web search, not stored), checked 29 October 2026
- www.thephonecasino.com/faqs — operator document, clause How do I make a complaint, checked 29 October 2026