Thrill.com · Withdrawals

Thrill.com Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Thrill.com's own pages, licence registers and regulator records.

Verdict: Avoid if you need predictable payout timingThrill's terms let it delay, refuse or restrict withdrawals, and require each deposit to be wagered once before a payout request^[1]. Fees and identity or source-of-funds checks can also affect a withdrawal^[1].

Thrill's terms let it delay, refuse or restrict withdrawals, and require each deposit to be wagered in full at least once before a withdrawal request^[1]. Withdrawal fees and payment provider fees may apply^[1]. Thrill can require identity and source-of-funds documents before processing a payout and withhold funds until verification is complete^[1].

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How long can Thrill take to process withdrawals?

Thrill's terms allow it to delay a withdrawal^[1]. They also let it refuse or restrict withdrawals, or retain funds when required for legal or regulatory obligations^[1].

Thrill accepts cryptocurrency transfers from a wallet under the player's control^[1].

Thrill withdrawal limits and fees

Thrill's terms let it restrict withdrawals, and withdrawal fees may apply^[1]. Banks, wallets, exchanges or payment facilitators may charge additional fees^[1].

Each deposit must be wagered in full at least once before requesting a withdrawal. Thrill can refuse, delay or void a request that does not meet this condition^[1]. Deposits must come from payment instruments registered in the player's name and use personal funds^[1].

Thrill KYC and source-of-funds checks

Thrill can request identification documents at any time to verify identity, age and location^[1]. Before processing a withdrawal, it can require identity verification and source-of-funds checks^[1].

Thrill can withhold funds until verification is complete^[1]. The minimum age is 18 or the legal age of majority in the player's jurisdiction, whichever is greater^[1].

Why can a Thrill withdrawal be delayed?

A withdrawal can be delayed while Thrill requests identity documents or source-of-funds checks, and funds can be withheld until verification finishes^[1]. Thrill can also delay, refuse or restrict withdrawals, or retain funds when required for legal or regulatory obligations^[1].

Each deposit must be wagered in full at least once before a withdrawal request^[1]. Sending cryptocurrency to an incorrect address or over an incorrect network can result in loss of funds^[1].

What should you do if a Thrill withdrawal is pending?

Contact Thrill customer support about the pending withdrawal^[1].
Check whether Thrill has requested identity or source-of-funds documents; it can withhold funds until verification is complete^[1].
Check that each deposit has been wagered in full at least once before a withdrawal request^[1].

Thrill withdrawal complaints

Casino Guru reported 6 complaints as of 29 October 2026, all rejected^[2]. AskGamblers reported 21 complaints as of 29 October 2026, with 16 resolved; its page stated that the casino had been closed^[3].

A player reported on Trustpilot in July 2026 that their account had been closed and $1,500 had not been paid^[4]. Casino Guru's complaint list summarized a rejected player report that winnings had not been received, with a reported amount of $20,000^[2].

Thrill.com FAQ

Can Thrill delay a withdrawal?

Yes. Thrill's terms allow it to delay, refuse or restrict withdrawals^[1].

Does Thrill charge withdrawal fees?

Withdrawal fees may apply, and a bank, wallet, exchange or payment facilitator may charge additional fees^[1].

What checks can Thrill require before paying a withdrawal?

Thrill can require identity and source-of-funds checks before processing a payout^[1].

How much must Thrill deposits be wagered before withdrawal?

Each deposit must be wagered in full at least once before a withdrawal request^[1].

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