Tom Casino · Review

Tom Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Tom Casino's own pages, licence registers and regulator records.

Tomcasino’s licence expires on 14 November 2026^[1]. Its welcome bonus offers 500% plus 600 free spins across four deposits, up to $2,000, with x40 wagering and a $10 maximum bet while active^[2]. Casino Guru reported three complaints as of 31 October 2026: one unresolved, one resolved and one rejected^[3].

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Tom Casino key facts

Tom Casino Tomcasino licence and register

The Anjouan Gaming register lists 3-102-941391 SRL as licence holder for Tomcasino licence ALSI-202511019-FI1, with valid status and expiry on 14 November 2026^[1]. Tomcasino’s terms name Tom Limitada as operator and give registration number 3-102-941391^[4].

Deposits and withdrawals in ETH use ETH, and TRX transactions use TRX^[4]. Fiat transactions go through approved payment service providers or financial institutions, and the terms name EUR as a fiat currency^[4].

Tom Casino Tomcasino owner and sister sites

The terms give Tom Limitada’s registered address as Province 06 Puntarenas, Canton 11 Garabito, Jaco, east side of Municipalidad de Garabito, Bufete Sanchez Chavarria, Costa Rica^[4]. A separate privacy policy names PlayWave SRL, registration number 3-102-914970, and a San José address as operator^[8]. Tomcasino’s terms and privacy policy name different operators^{[4, 8]}.

Tom Casino Tomcasino withdrawals, limits and KYC

Crypto-wallet customers must wager deposits twice before withdrawal approval^[5]. The terms specify ETH and TRX transaction currencies, and the website does not support SegWit Wallet for BTC withdrawals^[4].

The terms require full compliance data before depositing, playing or receiving gaming services and allow verification of registration details and personal data after registration^[4]. Identity documents can include a passport, ID card or driving licence^[5]. The company can request occupation, source-of-funds and source-of-income information^[5]. A player reported on Casino Guru in May 2026 that verification was pending, withdrawals had been rejected and live chat had not replied; Casino Guru marked the complaint resolved^[9]. A player reported on Casino Guru in February 2026 that withdrawals failed or were canceled despite submitted verification documents; the complaint remained open^[10].

Tom Casino Tomcasino bonus terms

The welcome bonus is 500% plus 600 free spins, up to $2,000 across four deposits^[2]. The general wagering requirement is x40 unless a promotion specifies otherwise, and the maximum bet while wagering an active bonus is $10^[2]. The welcome bonus and free spins are available for up to the stated 72 hours^[2].

A withdrawal request before wagering is complete cancels the bonus and related winnings^[2]. Tomcasino can refuse, withhold or cancel bonuses or winnings for suspected bonus abuse^[2].

Tom Casino Tomcasino complaints

Casino Guru reported three complaints as of 31 October 2026: one unresolved, one resolved and one rejected; its review text separately says it found one relevant complaint^[3]. Trustpilot reported one review and a TrustScore of 3.2 as of 31 October 2026^[11].

A player reported on Casino Guru in May 2026 that document verification was pending, withdrawals had been rejected and live chat had not replied; Casino Guru marked the issue resolved^[9]. A player reported on Casino Guru in February 2026 that withdrawals failed or were canceled despite submitted verification documents; the complaint remained open^[10]. A player reported on Trustpilot in April 2026 that a withdrawal was blocked and the account closed for suspected suspicious activity^[11]. Public complaints include at least three reports of withdrawal delays or cancellations involving verification^[6].

Tom Casino Tomcasino restricted countries

The prohibited-territories terms exclude the USA, all FATF-blacklisted countries and jurisdictions deemed prohibited by the Anjouan Gaming Board and Offshore Financial Authority^[7]. The United Kingdom is prohibited for all providers^[7]. Provider-specific exclusions include Australia, Germany, Greece, the Netherlands and the USA for Fazi, and Indonesia and Taiwan for KA Gaming^[7].

The bonus terms list using VPNs or proxies to bypass restrictions as bonus abuse^[2].

Tom Casino Tomcasino verdict

Tomcasino’s licence record is valid through 14 November 2026, while crypto-wallet customers must wager deposits twice before withdrawal approval^{[1, 5]}. The public complaint record includes reports of withdrawal delays or cancellations involving verification^[6].

More on Tom Casino

• Tom Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Tom Casino? Owner, Licence No. & Sister Sites (2026)
• Tom Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Tom Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read Tom Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.