Unibet · Review
Unibet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Unibet can refuse transfers until some funds have been wagered, request verification documents, and require verification of the origin of unused deposits before withdrawal[1]. The listed 100% bonus up to SEK 1,000 has 30x wagering; bonus play is capped at SEK 25 per game or spin[2]. Casino Guru reported 63 complaints as of 28 October 2026, including 23 unresolved and 9 resolved[3].
Unibet key facts
| Swedish licence | Spelinspektionen licence 718610801; active until 22 October 2030[4] |
|---|---|
| Licence holder | Kaprifol Services Limited[4, 1] |
| Company number | C 109228[1] |
| Parent group | FDJ UNITED[1] |
| Withdrawal processing | After account closure, withdrawals are paid as soon as possible[1] |
| Transfer condition | Unibet can refuse transfer until some funds have been wagered[1] |
| Identity checks | Unibet can request identity and card-use documents before deposits or withdrawals are processed[1] |
| First-deposit bonus | 100% up to SEK 1,000; 30x wagering[2] |
| Bonus stake cap | SEK 25 per game or spin during bonus play[2] |
| Complaint reports | Casino Guru reported 63 total: 23 unresolved, 9 resolved and 31 rejected, as of 28 October 2026[3] |
| Official site | unibet.se |
Unibet’s Swedish licence
Spelinspektionen lists Kaprifol Services Limited as holder of Swedish licence 718610801, with status Aktiv and expiry on 22 October 2030[4]. Unibet’s terms identify Kaprifol Services Limited as the company behind the Unibet name, registered in Malta as C 109228, with its office at Level 6, The Centre, Tigne Point, Sliema, TPO 0001, Malta[1].
Unibet’s group
Unibet’s terms identify FDJ UNITED as the shared brand of its corporate group[1].
How does Unibet handle withdrawals?
After account closure, Unibet pays withdrawals as soon as possible[1]. It can refuse to transfer funds until some have first been wagered, charge small administrative costs such as rounding amounts, and direct withdrawals to the account holder or a bank account in their name[1]. Where possible, withdrawals are limited to the deposit account[1].
Unibet can request identity documents and proof of authority to use a specific card before processing deposits or withdrawals[1]. It can require satisfactory verification of the origin of unused deposits before allowing withdrawal[1], and freeze access to funds during investigations into suspected money laundering, fraud or similar criminal activity[1].
What bonuses does Unibet list?
The Pirots 5 free spins offer has 1x wagering[2]. The 100% deposit bonus up to SEK 1,000 has 30x wagering[2]. Bonus play is capped at SEK 25 per game or spin, and the bonus is valid for up to 60 days[2]. Unibet reserves the right to change or end the bonus at any time[2].
A separate promotion offers four HexaPro tickets worth €8 in total after a SEK 100 deposit[2]. Unibet treats VPN use or IP masking to obtain multiple bonuses as bonus abuse[1].
What do players report about Unibet?
Casino Guru complaint totals were reported on 28 October 2026 as 63: 23 unresolved, 9 resolved and 31 rejected[3]. A Swedish player reported on Casino Guru on 11 January 2025 that a SEK 15,660 withdrawal remained unpaid despite a verified account; Casino Guru said the operator group did not cooperate[5]. A Swedish forum user alleged on Casinomeister on 4 January 2024 that bank verification and repeated document requests delayed a SEK 15,000 withdrawal after winnings[6].
A reviewer reported on Trustpilot in December 2025 that a bonus disappeared after the company changed on 23 October 2025[7]. A Swedish reviewer alleged on Trustpilot in February 2024 that Unibet would not let them cash out when winning[7]. Trustpilot reviews were reported on 28 October 2026 as 47 reviews and a TrustScore of 3.7; the badge displayed 3.5 out of 5[7].
Unibet’s player terms
Only individuals resident in or permanently staying in Sweden may hold an account, and the minimum age is 18[1]. Players may hold one account[1]. Deposits must use the account holder’s personal card or personal bank account at a financial institution; cash is not accepted[1].
An account becomes inactive after 12 consecutive months without login. After prior notice, Unibet may charge an administrative fee for inactive accounts and may close an inactive account with a zero balance[1]. Unibet may close an account at its discretion, for example after a terms breach[1]. It may change its terms at any time and must give advance notice of significant changes[1]. Swedish law applies[1].
Unibet may refuse deposits without explanation[1]. Account funds may be forfeited or confiscated, or a withdrawal refused, after a serious breach of the terms[1].
Which countries have restricted game access at Unibet?
Unibet’s terms list Afghanistan, Albania, Antigua and Barbuda, Argentina, Australia, the Bahamas, Belgium, Bulgaria, Burma, Canada, Cape Verde Islands, China, Cook Islands, Croatia, Cuba, Cyprus, Denmark, Ethiopia, France, Ghana, Gibraltar, Greece, Guinea, Guinea-Bissau, Hong Kong, Iceland, Indonesia, Iran, Iraq, Israel, Italy, Ivory Coast, Japan, Jordan, Kuwait, Laos, Liberia, Libya, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Mauritius, Mexico, Monaco, Morocco, Nauru, the Netherlands, Netherlands Antilles, Nigeria, Niue, North Korea, Norway, Pakistan, Poland, Portugal, Russia, Senegal, Serbia, Sierra Leone, South Africa, South Korea, Somalia, Spain, Sudan, Switzerland, Syria, Taiwan, Thailand, Turkey, Turkmenistan, the United States, Uzbekistan, Yemen and Zimbabwe as places where access to some games may be restricted[1]. Unibet may change the list[1].
Unibet’s verdict
Unibet’s Swedish licence gives it regulated status, while its terms allow it to hold transfers for wagering and freeze funds during investigations[4, 1].
Unibet FAQ
Who holds Unibet.se’s licence?
Spelinspektionen lists Kaprifol Services Limited as holder of Swedish licence 718610801, active until 22 October 2030[4].
What is Kaprifol Services Limited’s company number at Unibet?
Kaprifol Services Limited is registered as C 109228[1].
When does Unibet pay after account closure?
Unibet’s terms say withdrawals are paid as soon as possible after account closure[1].
What verification can Unibet request before withdrawal?
Unibet can ask for identity documents and proof of authority to use a specific card before processing deposits or withdrawals[1].
What wagering applies to Unibet’s 100% bonus?
The 100% deposit bonus up to SEK 1,000 has 30x wagering[2].
How many complaints does Casino Guru report about Unibet?
Casino Guru reported 63 complaints as of 28 October 2026: 23 unresolved, 9 resolved and 31 rejected[3].
More on Unibet
- Unibet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Unibet? Owner, Licence No. & Sister Sites (2026)
- Unibet Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Unibet Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
How we checked. We read Unibet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.unibet.se/general-info/terms — operator document, clauses 4.1.6, 3.2.1(c), 3.2.1(h), 3.5.3, 1.2.21, 1.2.3, 3.5.1, 4.4.1, 4.1.5, 7.4.1(c), 3.1.5, 3.1.2, checked 28 October 2026
- www.unibet.se/bonus — operator document, clauses Casino welcome offer — 100%, Regler och villkor, Casino welcome offer — Pirots 5, Poker welcome offer, checked 28 October 2026
- se.casino.guru/Unibet-Casino-SE-recension — complaint platform (reported via web search, not stored), checked 28 October 2026
- www.spelinspektionen.se/api/export/LicenseRegistryExcel — licence register, clause 718610801, checked 27 October 2026
- casino.guru/complaints/unibet-casino-se-player-s-withdrawal-is-delayed — player complaint (reported via web search, not stored), checked 28 October 2026
- www.casinomeister.com/forums/threads/unibet-refuses-withdrawals-kyc-issues-delaying-cash-out.10 — player complaint (reported via web search, not stored), checked 28 October 2026
- www.trustpilot.com/review/unibet.se — player complaint (reported via web search, not stored), checked 28 October 2026
