UpSpinz · Review

UpSpinz Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals can stall for renewed checksThe Curacao Gaming Authority lists Famagousta B.V. as the active licence holder for Upspinz[5]. Its terms require identity checks and let the casino hold payment pending verification; players have reported cancelled or delayed withdrawals followed by renewed document requests[6, 3].

The Welcome Casino Package advertises 225% up to €1,500 and 500 free spins[1]. With an active casino bonus, bets above €5 do not count toward wagering and potential winnings are forfeited; four named games are excluded from wagering[2]. Players have reported withdrawal cancellations or delays followed by renewed document checks[3, 4].

UpSpinz key facts

LicenceCuracao Gaming Authority, OGL/2023/155/0098; Granted / Active[5]
Licence holderFamagousta B.V.[5]
OperatorFamagousta B.V.[6]
Company numberCommercial Register of Curacao No. 152449[6]
Registered addressSchout Bij Nacht Doormanweg 40, Curaçao[6]
Welcome package225% up to €1,500 and 500 free spins[1]
Bonus max bet€5 per spin/bet; higher bets forfeit potential winnings[2]
Withdrawal verificationIdentity must be verified; proof of funds may be required[6]
Dormancy fee€10 monthly after more than six consecutive months without login/logout, while balance is positive[6]
Restricted countriesUSA, Curaçao, Malta, UK, Spain, Lithuania and Australia[6]
ComplaintsCasino Guru reported 3 complaints as of 30 October 2026: 0 opened, 2 unresolved, 0 resolved and 1 rejected[7]
Official siteupspinz.com

Upspinz licence and register

The Curacao Gaming Authority lists Famagousta B.V. as holder of licence OGL/2023/155/0098, with status Granted / Active. The register lists 44 domains under the same licence holder[5].

Spain’s gambling regulator found that Famagousta B.V. offered gambling activities without authorisation to people identifying as Spanish residents or connecting through devices geolocated via Spanish IP addresses[8]. Upspinz’s terms prohibit account creation from Spain[6]. The company’s Curacao registration number and address appear on the operator and licence page[6].

Upspinz ownership

Famagousta B.V. is named in Upspinz’s terms, and the Curacao register lists it as licence holder. The register lists 44 domains under the same licence holder[5, 6]. The company record gives its registration number and address[6].

How do Upspinz withdrawals work?

Withdrawal duration varies by customer country and financial institution[6]. Upspinz requires identity verification before withdrawal and can decline payment until identity, age, residence and proof of funds are sufficiently verified[6]. Withdrawals go to the account from which the funds originated, and the terms let the casino charge administrative withdrawal costs as indicated on the site[6].

A Casino Guru forum user reported an approved withdrawal rejected after three days, returned to the game balance, and followed by a request for more documents[3].

Upspinz bonus terms

With an active casino bonus, bets above €5 do not count toward wagering and potential winnings are forfeited[2]. Wagering does not count on Rome: The Golden Age, Serengeti Kings, Dragon Kingdom or Super 20 Stars[2].

Free-spins winnings require 35x wagering before withdrawal[2].

Upspinz complaints

Casino Guru reported 3 complaints as of 30 October 2026: 0 opened, 2 unresolved, 0 resolved and 1 rejected[7]. AskGamblers reported 2 player reviews, rated 2.5/10, as of 30 October 2026[9].

A player reported on AskGamblers in November 2025 that a withdrawal was cancelled after verification, an ID selfie was requested again and the funds remained unpaid when the review was posted[9]. A Casino Guru forum user reported in April 2026 that an approved withdrawal was rejected after three days, returned to the game balance and followed by a document request[3]. A player reported on Casino Guru in August 2026 that the casino raised VPN accusations, would not explain how they applied and had not paid the first withdrawal[10]. Withdrawal complaints mention payout cancellation or delay followed by renewed document checks[4].

Which countries can’t create an Upspinz account?

Upspinz’s terms prohibit account creation from the USA, Curaçao, Malta, the UK, Spain, Lithuania and Australia[6]. The terms let the casino check identity and residence before processing payment[6]. Withdrawals go to the account from which the funds originated[6].

Upspinz verdict

The withdrawal reports point to a practical risk: payments can be cancelled or delayed while the casino requests further documents[3, 4]. Bonus wagering also carries a strict €5 bet ceiling, with potential winnings forfeited above it[2].

UpSpinz FAQ

Which licence does Upspinz use?

The Curacao Gaming Authority register lists Famagousta B.V. under active licence OGL/2023/155/0098[5].

How long do Upspinz withdrawals take?

The terms set no fixed period; timing varies with the customer’s country and financial institution[6].

What can Upspinz require before paying a withdrawal?

It can ask for proof of age, residence and funds alongside identity verification[6].

What does the Upspinz Welcome Casino Package offer?

The package advertises 225% up to €1,500 and 500 free spins[1].

Which countries does Upspinz bar from account creation?

The terms list the USA, Curaçao, Malta, the UK, Spain, Lithuania and Australia[6].

What pattern appears in Upspinz withdrawal reports?

Reports describe payment cancellations or delays followed by another document check[3, 4].

More on UpSpinz

Compare by verified facts

How we checked. We read UpSpinz's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. upspinz.com/ — operator document, clause Promotions, checked 30 October 2026
  2. upspinz.com/info/bonus_terms_and_conditions — operator document, clauses A. Casino Bonuses General Terms, 1.3, A. Casino Bonuses General Terms, 1.5, E. Free Spins Terms and Conditions, 1.4, checked 30 October 2026
  3. casino.guru/forum/casinos/upspinz-casino---general-discussion — player complaint (reported via web search, not stored), checked 30 October 2026
  4. complaint summary (web search), 30 October 2026
  5. cert.cga.cw/token?id=98 — licence register, clause OGL/2023/155/0098, checked 27 October 2026
  6. upspinz.com/info/terms_and_conditions — operator document, clauses 9.2, 1.1, 9.11.1, 6.1, 6.2(a), 2.5.4, 9.1, 9.12, checked 30 October 2026
  7. casino.guru/upspinz-casino-review — complaint platform (reported via web search, not stored), checked 30 October 2026
  8. www.ordenacionjuego.es/cmis/document/alfresco/ee93ad4d-be8f-4f48-9d19-2bfe3fccbbee — law / regulator, clause Antecedentes de Hecho, Tercero, checked 30 October 2026
  9. www.askgamblers.com/online-casinos/reviews/upspinz-casino — complaint platform (reported via web search, not stored), checked 30 October 2026
  10. casino.guru/complaints/upspinz-casino-player-s-winnings-have-been-confiscated — player complaint (reported via web search, not stored), checked 30 October 2026