Volcano Bingo · Review
Volcano Bingo Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Withdrawals remain pending during ID review; verified withdrawals are processed within 24 hours, and bank funds should take 1–5 working days after the pending period expires[1]. The first-deposit offer gives a Mega Reel free spin, with conversion to real funds capped at lifetime deposits up to £250[2]. Casino Guru reported 0 complaints as of 29 October 2026[3]. AskGamblers reported “No complaints yet” as of 29 October 2026[4].
Volcano Bingo key facts
| Licence | UK Gambling Commission, 039175-R-319452-025; White Label status[5] |
|---|---|
| Licence holder | Jumpman Gaming Limited[5] |
| Company number | 1815[6] |
| Address | La Corvee House, La Corvee, Alderney, GY9 3TQ, United Kingdom[7] |
| Withdrawal processing | Bank funds should take 1–5 working days after the pending period expires[1] |
| First withdrawal ID | Identification is required for the first withdrawal[1] |
| Deposit fee | £2.50 per deposit[1] |
| First-deposit offer | One Mega Reel free spin; 10x wagering[2] |
| Free-spin cap | The company sets the maximum at its sole discretion[2] |
| Complaint reports | Casino Guru: 0 complaints; AskGamblers: “No complaints yet,” both reported on 29 October 2026[3, 4] |
| Official site | volcanobingo.co.uk |
Volcano Bingo licence
The UK Gambling Commission register lists Jumpman Gaming Limited as licence holder for licence 039175-R-319452-025. It gives the domain White Label status and lists 148 domains under the same licence holder[5].
Customer funds are held in a separate client bank account and are not protected in insolvency[1]. See the owner and licence page for the company and licence details[5, 6, 7].
Volcano Bingo ownership
Jumpman Gaming Limited is registered under company number 1815, at La Corvee House, La Corvee, Alderney, GY9 3TQ, United Kingdom[6, 7]. Volcano Bingo’s privacy policy says Jumpman Gaming Limited is owned by Meteor Marketing Ltd[6].
Volcano Bingo withdrawals
If documents are rejected, pending withdrawals return to the balance within 48 hours; verified withdrawals are processed within 24 hours[1]. Bank funds should take 1–5 working days after payment is made within the normal banking cycle after the pending period expires[1].
ID is required for the first withdrawal, and documents can be provided any time after registration[1]. The terms list a driving licence or passport and a recent utility bill dated within the last three months[1]. The casino can request source-of-funds and source-of-wealth documents[1]. Deposits incur a £2.50 transaction fee[1], and withdrawals cannot be sent to Pay by Mobile[1].
Volcano Bingo bonus terms
The first deposit gives a Mega Reel free spin. The offer is for new players and requires a £10 minimum fund[2]. The winnings face 10x wagering, and the company sets the maximum free-spin winnings at its sole discretion[2]. Conversion to real funds is capped at lifetime deposits up to £250[2].
Unless the specific promotion terms say otherwise, bonus funds cannot be wagered on blackjack and its variants, roulette and its variants, bingo, table games, live casino, progressive jackpot games, or other games identified as excluded[1].
Volcano Bingo complaints
Casino Guru reported 0 complaints as of 29 October 2026: 0 opened, 0 unresolved, 0 resolved and 0 rejected[3]. AskGamblers reported “No complaints yet” as of 29 October 2026[4].
Start a complaint with Customer Care at the address given in the operator's terms and submit it within three months of the issue[8].
Volcano Bingo regulator record
On 17 May 2022, the UK Gambling Commission said Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms[9].
Volcano Bingo verdict
The free spin combines 10x wagering with a discretionary winnings maximum, while conversion is capped at lifetime deposits up to £250[2].
Volcano Bingo FAQ
Who holds the licence for Volcano Bingo?
The UK Gambling Commission lists Jumpman Gaming Limited under licence 039175-R-319452-025, with White Label status for the domain[5].
How long do Volcano Bingo bank withdrawals take?
After the pending period expires, bank processing should take 1–5 working days[1]. Verified withdrawals are processed within 24 hours[1].
What documents does Volcano Bingo require for a first withdrawal?
The terms list a driving licence or passport and a recent utility bill dated within the last three months[1].
What does Volcano Bingo’s first-deposit offer give?
It gives a Mega Reel free spin. New players must fund at least £10[2].
How many complaints does Casino Guru report for Volcano Bingo?
Casino Guru reported 0 complaints as of 29 October 2026[3].
What did the UK Gambling Commission announce about Jumpman Gaming Limited in 2022 at Volcano Bingo?
On 17 May 2022, it said Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms[9].
More on Volcano Bingo
- Volcano Bingo Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Volcano Bingo? Owner, Licence No. & Sister Sites (2026)
- Volcano Bingo Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Volcano Bingo Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read Volcano Bingo's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.volcanobingo.co.uk/terms-and-conditions — operator document, clauses Banking Policy, Your Volcano Bingo account, 1.10 Eligible and excluded games, checked 29 October 2026
- www.volcanobingo.co.uk/promotions/welcome-offer — operator document, clauses Bonus Policy, Welcome Offer banner, checked 29 October 2026
- casino.guru/volcano-bingo-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.askgamblers.com/online-casinos/reviews/volcano-bingo-casino — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
- www.volcanobingo.co.uk/privacy-policy — operator document, clause General, checked 29 October 2026
- www.gamblingcommission.gov.uk/public-register/business/detail/39175 — licence register, clause Head office address, checked 29 October 2026
- www.volcanobingo.co.uk/faqs — operator document, clause How do I make a complaint, checked 29 October 2026
- www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-gbp675-000-regulator — regulator, clause 17 May 2022, checked 29 October 2026
