Xmax · Review
Xmax Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Casino Guru reported one complaint as of 30 October 2026: one rejected, none opened, unresolved or resolved[1].
Xmax key facts
| Regulator | Anjouan Gaming (AOGA)[2] |
|---|---|
| Licence | ALSI-152312007-FI3; valid until 11 December 2026[2] |
| Licence holder | IncorPlay Limited[2] |
| Address | Hamchako, Mutsamudu, The Autonomous Island of Anjouan, Union of Comoros[4] |
| Withdrawal KYC | Full KYC is required for any withdrawal[3] |
| KYC documents | Government photo ID, selfie holding the ID, and proof of address such as a bank statement or utility bill[3] |
| Restricted countries | Austria, France, Germany, Netherlands, Spain, Comoros, United Kingdom, USA and FATF Blacklisted[3] |
| Complaint count | Casino Guru reported one complaint as of 30 October 2026; one rejected[1] |
| Minimum age | At least 18 years old and of legal gambling age in the player's jurisdiction[5] |
| Official site | xmax.pro |
Xmax licence
Anjouan Gaming (AOGA) lists IncorPlay Limited as licence holder for ALSI-152312007-FI3, with valid status and expiry on 11 December 2026[2]. Xmax’s terms name IncorPlay Limited as the company that owns the service and give its address as Hamchako, Mutsamudu, The Autonomous Island of Anjouan, Union of Comoros[4].
Xmax owner and domains
Xmax’s terms name IncorPlay Limited as the company that owns the service, and AOGA lists it as licence holder[2, 4]. The register lists six domains under the same licence holder[2].
Xmax withdrawals and KYC
Full KYC is compulsory when a withdrawal is requested[3]. Xmax requires government photo ID, a selfie holding the ID and proof of address, such as a bank statement or utility bill[3]. IncorPlay Limited’s terms let it restrict service, payments or withdrawals until identity is sufficiently determined, or for another reason at its sole discretion based on the legal framework[3].
Xmax complaints
In September 2026, a player reported rejected or pending withdrawals followed by a blocked account; Casino Guru closed the complaint, unable to assess the sports betting investigation. The reported amount was USD 87,400[6].
Xmax restricted countries
Xmax’s policy lists Austria, France, Germany, Netherlands, Spain, Comoros, United Kingdom, USA and FATF Blacklisted[3].
Xmax verdict
Anjouan Gaming lists IncorPlay Limited’s licence as valid through 11 December 2026[2]. A September 2026 player complaint on Casino Guru describes rejected or pending withdrawals and a blocked account; the platform closed it, unable to assess the sports betting investigation[6].
Xmax FAQ
Who owns Xmax?
Xmax’s terms name IncorPlay Limited as the company that owns the service[4].
Which licence covers Xmax?
Anjouan Gaming lists IncorPlay Limited under licence ALSI-152312007-FI3, valid until 11 December 2026[2].
What documents does Xmax require for a withdrawal?
For full KYC, Xmax requires a government photo ID, a selfie holding it and proof of address[3].
Which countries does Xmax restrict?
Xmax’s policy lists Austria, France, Germany, Netherlands, Spain, Comoros, United Kingdom, USA and FATF Blacklisted[3].
How many complaints did Casino Guru report about Xmax?
As of 30 October 2026, Casino Guru reported one complaint and marked it rejected[1].
What did a player report about Xmax on Casino Guru?
In September 2026, a player reported rejected or pending withdrawals and a blocked account; Casino Guru closed the complaint, unable to assess the sports betting investigation[6].
More on Xmax
- Xmax Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Xmax? Owner, Licence No. & Sister Sites (2026)
- Xmax Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Xmax Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read Xmax's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- casino.guru/xmax-casino-review — complaint platform (reported via web search, not stored), checked 30 October 2026
- anjouangaming.com/license-register/ — licence register, clause ALSI-152312007-FI3, checked 27 October 2026
- www.xmaxwin.com/kyc-policy — operator document, clauses When Full KYC is Required, Company Rights & Discretion, Required Documents for Full KYC, Restricted Countries, checked 30 October 2026
- www.xmaxwin.com/terms-incorp — operator document, clause 1. Introduction, checked 30 October 2026
- www.xmaxwin.com/responsible-gambling — operator document, clause Underage Gambling Prevention, checked 30 October 2026
- casino.guru/complaints/xmax-casino-player-claims-that-payment-has-been-delayed — player complaint (reported via web search, not stored), checked 30 October 2026