ZenBetting · Review

ZenBetting Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against ZenBetting's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals can be capped and fees applyAnjouan Gaming lists Metaface Limited under licence ALSI-202507031-FI2, valid until 21 July 2027^[5]. Zenbetting’s terms cap new-player withdrawals at EUR 2,000 per day, allow lower limits and permit fees in several cases^[1].

Additional withdrawal checks can take up to seven working days, with some investigations lasting up to 14 days^[1]. Bonus wagering starts at 25 times the bonus and the real-money sum contributing to the bonus figure; deposit-bonus winnings are capped at EUR 1,000^[1]. Complaint totals reported on 31 October 2026: Casino Guru, 6; AskGamblers, 9 listed; Trustpilot, 2 reviews^{[2, 3, 4]}.

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ZenBetting key facts

Licence	Anjouan Gaming licence ALSI-202507031-FI2; valid until 21 July 2027^[5]
Licence holder	Metaface Limited, company number 000048317^{[5, 1]}
Registered address	Sea Urchin St., San Pedro Town, Ambergris Caye, Belize^[1]
New-player withdrawal caps	EUR 2,000 daily, EUR 10,000 weekly, EUR 20,000 monthly^[1]
Additional withdrawal checks	Up to 7 working days; some investigations up to 14 days^[1]
Bonus wagering	At least 25x the bonus plus the real-money sum contributing to the bonus figure^[1]
Deposit-bonus winnings cap	EUR 1,000 or equivalent^[1]
Casino Guru complaints	6 total: 2 resolved, 4 rejected^[3]
Restricted locations	United States, France, Netherlands, United Kingdom, Australia, Brazil, Canada (Ontario), Turkey, Dutch West Indies and Curaçao^[1]
Official site	zenbetting.com

Zenbetting licence and operator

Anjouan Gaming’s register lists Metaface Limited as licence holder for Zenbetting under ALSI-202507031-FI2. The licence is valid until 21 July 2027, and three domains are listed under the same licence holder^[5]. Zenbetting’s terms name Metaface Limited as operator, company number 000048317, at Sea Urchin St., San Pedro Town, Ambergris Caye, Belize^[1].

Zenbetting’s terms say RR Invest LP and RDG Invest Ltd. are fully owned by Metaface Limited and manage payment processing^[1].

Zenbetting withdrawals and identity checks

New-player withdrawal limits are EUR 2,000 per day, EUR 10,000 per week and EUR 20,000 per month. Loyal-player limits are EUR 5,000 per day, EUR 15,000 per week and EUR 30,000 per month. The company can change account limits, including reducing limits already arranged^[1].

The company can request identity documents at any time, including a passport or identity card and payment cards used, and can restrict withdrawals during checks^[1]. Enhanced due diligence can require a passport copy and a utility bill or bank statement^[1].

The terms let the company apply individual withdrawal fees to specific customers or groups. It can charge its own costs for withdrawals of funds not put into play, subject to the stated betting thresholds^[1]. If total bets are less than three times total deposits, the company can withhold 10% of the withdrawal, with a minimum of USD 0.50 or equivalent. For plastic-card deposits, the administration deducts 20%^[1].

Zenbetting bonus terms

A bonus requires a EUR 20 minimum deposit unless its terms set another minimum^[1]. Deposit-bonus winnings are capped at EUR 1,000 or equivalent; the company keeps excess winnings^[1].

The bonus banner shows the maximum bet before acceptance. Exceeding that maximum while wagering bonus money automatically cuts the bonus balance to the last deposit amount^[1]. Blackjack, roulette, baccarat, jackpot games, video poker, punto banco, oasis poker, Texas hold’em poker, casino hold’em and live dealer games each contribute 0%^[1].

Zenbetting complaints

Trustpilot reviews reported on 31 October 2026: 2 reviews, TrustScore 2.9, and 0 reviews in the previous 12 months^[2]. Casino Guru complaints reported on 31 October 2026: 6 total, 2 resolved, 4 rejected, 0 open and 0 unresolved^[3]. AskGamblers complaints reported on 31 October 2026: 9 listed, with resolved, unresolved and rejected statuses shown^[4].

A player reported on Trustpilot on 29 April 2024 that the bonus value was poor^[2]. A player reported on AskGamblers in October 2025 that an account was blocked and about €2,300 in deposited funds were held; the player said the casino cited AML checks and voucher use. The complaint is marked resolved^[6].

Zenbetting restricted countries

Zenbetting’s terms bar customers located or domiciled in the United States of America, France, the Netherlands, the United Kingdom, Australia, Brazil, Canada (Ontario), Turkey, the Dutch West Indies and Curaçao from opening accounts, depositing or using the service^[1]. The company can change the list with or without notice^[1].

Zenbetting verdict

Zenbetting’s licence is listed by Anjouan Gaming, while its terms give the company discretion to adjust withdrawal caps and apply fees. Players weighing a deposit bonus should also account for its EUR 1,000 winnings cap^{[5, 1]}.

ZenBetting FAQ

What licence does Zenbetting hold?

Anjouan Gaming lists Metaface Limited under licence ALSI-202507031-FI2, valid until 21 July 2027^[5].

Which company operates Zenbetting?

Metaface Limited, company number 000048317, is named as operator in Zenbetting’s terms^[1].

What are Zenbetting’s new-player withdrawal limits?

New players can withdraw up to EUR 2,000 daily, EUR 10,000 weekly and EUR 20,000 monthly^[1].

How long can Zenbetting’s additional withdrawal checks take?

Some checks can last up to 14 days, depending on game providers’ internal procedures^[1].

How much wagering does a Zenbetting bonus require?

The wagering target is at least 25 times the bonus and the real-money sum contributing to the bonus figure^[1].

Which countries does Zenbetting restrict?

Its terms list the United States, France, the Netherlands, the United Kingdom, Australia, Brazil, Ontario, Turkey, the Dutch West Indies and Curaçao^[1].

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