500 Casino · Review

500 Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against 500 Casino's own pages, licence registers and regulator records.

The Curaçao Gaming Authority lists Perfect Storm B.V. as licence holder for active licence OGL/2024/1354/0882^[1]. 500 Casino’s terms let it pay large withdrawals in periodic instalments, case by case^[2]. Crypto withdrawals are described as instant once sent; queued transactions await network confirmation^[3]. The Casino Welcome Package offers a 300% first-deposit bonus, but Bonus Spin winnings require 40x wagering and converted Bonus balance is capped at $1,000^[4]. Casino Guru reported 30 complaints as of 29 October 2026: 1 open, 0 unresolved, 4 resolved and 25 rejected^[5].

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500 Casino key facts

500 Casino licence

The Curaçao Gaming Authority register lists Perfect Storm B.V. as licence holder for 500.casino under OGL/2024/1354/0882, with Granted / Active status. The register lists six domains under the same licence holder^[1]. 500 Casino’s terms identify Perfect Storm B.V. as the company that owns and operates the site^[2].

Perfect Storm B.V. is registered with the Curaçao Chamber of Commerce under number 150536, at Korporaalweg 10, Willemstad, Curaçao^[2].

500 Casino related brands

Perfect Storm B.V.’s terms identify 500, 500PLAY and CSGO500 as brands of the same company^[2].

How do 500 Casino withdrawals work?

500 Casino’s help centre describes cryptocurrency withdrawals as instant. A transaction marked “Queued” has been sent and awaits network confirmation^[3]. Withdrawals flagged for review can take longer^[3]. Its terms let the casino pay large withdrawals in periodic instalments, with details decided case by case^[2].

Players must play through the full value of each deposit at least once before trying to withdraw, and need a previous deposit and Level 1 status^[2]. Crypto withdrawals go to the wallet used for the deposit; a different wallet requires enhanced verification, and third-party wallets are prohibited^[2]. The casino can request additional AML/KYC procedures at any time, including before sending a withdrawal^[2].

What do 500 Casino bonuses offer?

The Casino Welcome Package offers a 300% deposit bonus up to $15,000 and 50 Pragmatic Play Bonus Spins on the first deposit^[4]. The Sportsbook Welcome Package offers a 300% deposit bonus up to $15,000 and a freebet up to $500^[4]. Casino Bonus Spin winnings require 40x wagering; Freebet winnings require 1x wagering^[4].

After wagering, the maximum Bonus balance converted is $1,000 for either package^[4].

500 Casino complaints

Casino Guru reported 30 complaints as of 29 October 2026: 1 open, 0 unresolved, 4 resolved and 25 rejected^[5]. It also reported 18 user reviews and described the feedback as good^[5].

A player reported on Casino Guru on 26 May 2024 that their account was locked with a balance of about $431,000. The casino cited suspected linked accounts and prohibited gameplay aids; the complaint was rejected^[6]. A player reported on Casino Guru on 9 June 2026 that the casino suspended their account after a game-malfunction report; the complaint page showed it open when reviewed^[7].

Complaints or disputes must first go to 500 Casino support. Players can submit complaints within six months of bet settlement or the incident, then refer them to Resolvo, an independent ADR provider certified by the Curaçao Gaming Authority^[2].

Where is 500 Casino available?

The terms exclude residents of the United States and its territories, the Netherlands, France, Curaçao and the other Dutch Caribbean islands^[2]. Selected mirrors and main domains are unavailable in Afghanistan, Austria, Belarus, Belgium, Colombia, Congo, Cuba, Germany, Iran, Iraq, Liberia, Libya, North Korea, Norway, Poland, Romania, Russia, Slovakia, Spain, Sudan, Sweden, Syria, Turkey, the United Kingdom and Zimbabwe^[2].

The sportsbook is unavailable in Israel, Singapore, the United States and Latvia^[2]. Casino games are unavailable in the United States, Australia and the United Kingdom^[2]. NetEnt games have separate restrictions, including in Australia, France, Italy, the United Kingdom and the United States^[2]. Access restrictions are based on IP address and other factors^[2].

500 Casino verdict

The Curaçao Gaming Authority lists Perfect Storm B.V.’s licence as active, and the casino’s terms name the company as operator^{[1, 2]}. The casino’s terms let it pay large withdrawals in instalments on a case-by-case basis^[2]. Crypto withdrawals are described as instant once sent, but queued transactions await network confirmation^[3].

The Casino Welcome Package offers a 300% deposit bonus, but conversion is capped at $1,000 and Bonus Spin winnings require 40x wagering^[4].

More on 500 Casino

• 500 Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns 500 Casino? Owner, Licence No. & Sister Sites (2026)
• 500 Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• 500 Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read 500 Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.