500 Casino · Withdrawals

500 Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against 500 Casino's own pages, licence registers and regulator records.

Verdict: Use if case-by-case instalments suit you500 Casino describes cryptocurrency withdrawals as instant once sent, with queued transactions awaiting network confirmation^[1]. Its terms let it pay large withdrawals in periodic instalments on a case-by-case basis^[2].

Cryptocurrency withdrawals are described as instant once sent^[1]. The terms let 500 Casino pay large withdrawals in periodic instalments, with details decided case by case^[2]. A withdrawal marked “Queued” has been sent and is waiting for network confirmation^[1].

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How long do 500 Casino withdrawals take?

500 Casino’s help centre describes cryptocurrency withdrawals as instant^[1]. A transaction marked “Queued” has been sent and is pending network confirmation^[1]. Withdrawals flagged for review can take longer^[1].

What are 500 Casino’s withdrawal limits and fees?

The terms let 500 Casino pay large withdrawals in periodic instalments, with details decided case by case^[2]. Players are responsible for fees and taxes on winnings under their jurisdiction^[2]. Each deposit must be played through in full at least once before a player attempts to withdraw^[2].

Crypto withdrawals go to the wallet used for the corresponding deposit; a different wallet requires enhanced verification^[2]. Deposits from and withdrawals to third-party wallets are prohibited^[2].

What KYC checks can 500 Casino require?

The casino can request additional AML/KYC procedures at any time, including before confirming deposits or sending withdrawals^[2]. Identity verification is required no later than the cumulative deposits and withdrawals threshold in its KYC policy, and can be required earlier by law or risk assessment^[2].

The casino can request documents to determine identity, age, location, payment methods and source of funds^[2]. Its help centre lists photo ID showing both sides and proof of address dated within six months; it can sometimes request a photo with the payment card^[3].

Players must provide requested KYC documents within seven calendar days. The terms allow the account to be suspended completely if a player misses the deadline or does not show proper interest in complying^[2].

Why is a 500 Casino withdrawal pending?

A cryptocurrency withdrawal marked “Queued” has been sent and is waiting for network confirmation^[1]. Withdrawals flagged for review can take longer^[1].

A different wallet address requires enhanced verification, and the casino can request identity, payment-method and source-of-funds documents^[2]. Before withdrawing, a player needs a previous deposit, Level 1 status and one full playthrough of each deposit^[2].

What should you do if a 500 Casino withdrawal is pending?

Check whether the cryptocurrency transaction is marked “Queued”; that means it has been sent and is awaiting network confirmation^[1].
Raise the payout issue with 500 Casino support first; its terms require this step for complaints or disputes^[2].
Submit the complaint within six months of bet settlement or the incident^[2].
Refer the dispute to Resolvo, an independent ADR provider certified by the Curaçao Gaming Authority^[2].

500 Casino complaint pattern

Casino Guru reported 30 complaints as of 29 October 2026: 1 open, 0 unresolved, 4 resolved and 25 rejected^[4].

A player reported on Casino Guru on 26 May 2024 that their account was locked with a balance of approximately $431,000; the casino cited suspected linked accounts and prohibited gameplay aids, and the complaint was rejected^[5]. A player reported on Casino Guru on 9 June 2026 that their account was suspended after a game-malfunction report; the complaint page showed it open when reviewed^[6].

500 Casino FAQ

Does 500 Casino send crypto withdrawals instantly?

Its help centre describes crypto withdrawals as instant; queued transactions have been sent and await network confirmation^[1].

Can 500 Casino split a large withdrawal into instalments?

Yes. Its terms let it pay large withdrawals in instalments, with details decided case by case^[2].

What must players do before withdrawing from 500 Casino?

They need a previous deposit, Level 1 status and one full playthrough of each deposit^[2].

What documents can 500 Casino request for verification?

The help centre lists front and back photos of ID and proof of address dated within six months; the casino can sometimes ask for a photo with the payment card^[3].

Where can players escalate a 500 Casino payout complaint?

After first contacting support and submitting the complaint within six months, players can refer the dispute to Resolvo^[2].

Compare by verified facts

Curaçao-Licensed Casinos