500 Casino · Withdrawals

500 Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need a fixed payout dateThe Curaçao Gaming Authority register lists Perfect Storm B.V. as licence holder[2]. Its terms make withdrawals case by case, allow large withdrawals in instalments, and require each deposit to be played through once before withdrawal[1].

500casino.com restricts withdrawals to the method used for the originating deposit[1].

How long do 500casino.com withdrawals take at 500 Casino?

Withdrawal processing takes from a few hours to a few days, with each request handled case by case[1].

500 Casino 500casino.com withdrawal rules

Withdrawals are restricted to the originating deposit method[1]. The casino can pay large withdrawal amounts in periodic instalments, with details decided case by case[1].

500 Casino 500casino.com KYC checks

The casino can request KYC at any time, including before deposits are confirmed or withdrawals are sent[1]. Identity verification is required when cumulative deposits and withdrawals reach the threshold set in the KYC Policy, or earlier when law or a risk assessment requires it[1].

Requested KYC documents must be provided within seven calendar days[1]. The operator can request documentation to validate source of funds[1].

500 Casino how to resolve a pending 500casino.com withdrawal

  1. Raise the matter with 500 Casino support first[1].
  2. Submit a complaint within six months after settlement of the bet or incident[1].
  3. If support does not resolve it, refer the matter to Resolvo, an independent ADR provider certified by the Curaçao Gaming Authority[1].

The terms govern disputes under Curaçao law[1].

500 Casino 500casino.com complaint reports

Trustpilot reported 967 reviews and a TrustScore of 2.9 as of 30 October 2026; it said the company replied to 10% of negative reviews[3]. A player reported on Casino Guru in April 2024 that a withdrawal was blocked for six months after self-exclusion. The casino cited gambling risk and multiple accounts, then released the 244 USDC balance; the complaint was marked resolved[4].

500 Casino FAQ

How long can 500casino.com take to process a withdrawal at 500 Casino?

The terms allow a processing window ranging from hours to days, depending on the case[1].

Can 500casino.com split a large withdrawal at 500 Casino?

Yes. The terms permit periodic payments for large withdrawal amounts[1].

What playthrough applies before a 500casino.com withdrawal at 500 Casino?

Players must wager the full value of each deposit at least once before requesting a withdrawal[1].

How long does a player have to complain about a 500casino.com withdrawal at 500 Casino?

A complaint can be submitted up to six months after the bet settles or the incident occurs[1].

Which ADR provider handles 500casino.com disputes at 500 Casino?

The terms identify Resolvo, certified by the Curaçao Gaming Authority[1].

More on 500 Casino

Best-of lists featuring this casino

How we checked. We read 500 Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. 500.casino/static/terms/terms-of-service.pdf — operator document, clauses DEPOSITS AND WITHDRAWALS, MAXIMUM WIN LIMITS, KYC/AML POLICY, LIMITATIONS OF LIABILITY AND COMPLAINTS, GOVERNING LAW, checked 30 October 2026
  2. cert.cga.cw/token?id=882 — licence register, clause OGL/2024/1354/0882, checked 27 October 2026
  3. www.trustpilot.com/review/csgo500.com — complaint platform (reported via web search, not stored), checked 30 October 2026
  4. casino.guru/complaints/500-casino-player-s-withdrawal-delayed-after-self-exclusion — player complaint (reported via web search, not stored), checked 30 October 2026