Citobet · Review

Citobet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Citobet's own pages, licence registers and regulator records.

Citobet’s daily, weekly and monthly withdrawal limits are €/$10,000, €/$50,000 and €/$100,000^[1]. Its first-deposit promotion is 100% up to €500; the offer sets the wagering requirement, and some offers cap winnings^[2]. Complaint platforms reported unresolved cases as of 30 October 2026, and players reported account blocks after withdrawal requests^{[3, 4, 5]}.

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Citobet key facts

Citobet licence

The Anjouan Gaming register lists Futuro Corp Limited as licence holder for ALSI-102404006-FI3, marks the licence valid and gives an expiry date of 24 April 2027^[6]. Anjouan Gaming is the designated internet gaming licensing authority under Anjouan law in the Union of the Comoros^[6]. Citobet’s terms name Gamerly Holding Ltd as the service owner, give its company number as 16003 and list its address as PO Box 1212, Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros^[7]. The owner and licence page sets out the company details and register entry^{[6, 7]}.

Citobet licence domains

The Anjouan register lists six domains under Futuro Corp Limited, the licence holder^[6].

How long do Citobet withdrawals take?

Large withdrawal requests can take up to five business days to process^[1]. Citobet’s policy sets limits of €/$10,000 per day, €/$50,000 per week and €/$100,000 per calendar month^[1]. Players can cancel withdrawal requests before processing^[1]. Full KYC is required when lifetime deposits exceed €2,000 or when a player requests any withdrawal; identity verification must be completed before the first withdrawal is approved^{[8, 1]}. The withdrawal page covers the verification documents and source of funds requests^[8].

What does Citobet’s bonus require?

The bonus is released to real money after the player meets the wagering requirement shown on the offer^[2]. Each bonus has an expiry period starting when it becomes active^[2].

Citobet complaints

Casino Guru reported 10 complaints as of 30 October 2026: 6 unresolved, 4 rejected and none opened or resolved; the same page also says its database contains 7 direct complaints^[3]. AskGamblers reported 4 complaints as of 30 October 2026, with 1 resolved and 3 unresolved^[4]. Trustpilot reported 2 reviews and a TrustScore of 3.5 out of 5 as of 30 October 2026, with one review in the previous 12 months and a split of 50% five-star and 50% one-star^[9].

A player reported on Casino Guru in July 2024 that their account was blocked after a withdrawal request; the complaint was open and listed R$1,250^[5]. Another player reported on Casino Guru in July 2024 that their account was blocked after completing bonus wagering and requesting a withdrawal; the complaint was rejected after the player stopped responding and listed R$180^[10]. A player reported on AskGamblers in October 2024 that their account was locked during verification after a crypto withdrawal request and unresolved bet dispute; the complaint was open and listed ₦50,000^[4]. A Trustpilot reviewer alleged in October 2024 that they were blocked for two weeks and not paid^[9].

Which countries does Citobet restrict?

Citobet’s terms bar residents of, or people accessing the site from, Afghanistan, American Samoa, Argentina, Australia, Austria, Belgium, Canada (Ontario), Cayman Islands, Colombia, Comoros, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, France, Germany, Greece, Guam, Iran, Iraq, Ireland, Israel, Italy, Liberia, Lithuania, Malta, Mexico, Netherlands, North Korea, Northern Mariana Islands, Peru, Portugal, Puerto Rico, Serbia, Slovakia, South Sudan, Spain, Sudan, Sweden, Syria, United Kingdom, USA, U.S. Virgin Islands and Zimbabwe^[7]. The list also includes all FATF-blacklisted countries and other jurisdictions deemed prohibited by the Anjouan Offshore Finance Authority^[7]. The KYC policy separately names Austria, France and its territories, Germany, Netherlands and its territories, Spain, Union of Comoros, United Kingdom, USA and its territories, all FATF-blacklisted countries and other jurisdictions deemed prohibited by that authority^[8]. The terms prohibit using a VPN, proxy or similar service to get around geographic restrictions or hide presence in a restricted country or region^[7].

Citobet verdict

The licence register gives the licence an expiry date of 24 April 2027^[6]. Verification is required before any withdrawal is approved^{[8, 1]}.

More on Citobet

• Citobet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Citobet? Owner, Licence No. & Sister Sites (2026)
• Citobet Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Citobet Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read Citobet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.