Luck Stars Casino · Review

Luck Stars Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but first withdrawals require ID checksThe UK Gambling Commission lists Jumpman Gaming Limited as licence holder for Luck Stars Casino’s White Label domain[3]. Its terms require ID for a first withdrawal and keep withdrawals pending during review[1].

After applicable ID documents are verified, pending withdrawals are processed within 24 hours; bank processing takes 1–5 working days[1]. The first-deposit offer gives a free Mega Reel spin, with prizes ranging from free spins to Amazon vouchers[2]. Specific promotion terms set whether 10x wagering applies or no wagering is required[1].

Luck Stars Casino key facts

LicenceUK Gambling Commission licence 039175-R-319452-025; White Label status[3]
Licence holderJumpman Gaming Limited[3]
Deposit and withdrawal currencyGBP only[1]
Withdrawal processingAfter ID verification, pending withdrawals are processed within 24 hours; bank processing takes 1–5 working days[1]
ID requirementIdentification is required for the first withdrawal[1]
First-deposit offerA free Mega Reel spin, with prizes ranging from free spins to Amazon vouchers[2]
WageringSpecific promotion terms set whether 10x wagering applies or no wagering is required[1]
Deposit methodsVisa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill[1]
Deposit feePay by Mobile deposits incur a £2.50 transaction fee[1]
Minimum deposit£10 per transaction[1]
Complaint deadlineSubmit a complaint within three months of the issue[4]
Official siteluckstarscasino.com

Luck Stars Casino licence

The UK Gambling Commission lists Jumpman Gaming Limited as licence holder under licence 039175-R-319452-025 and marks the domain White Label, meaning it runs under that licence[3]. The register lists 148 domains under the same licence holder[3].

Luck Stars Casino operator

Jumpman Gaming Limited’s Alderney registration number is 1815[5], and its listed address is La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[4].

Luck Stars Casino withdrawals

Withdrawals stay pending while ID documents are reviewed. Once applicable documents are verified, they are processed within 24 hours; bank processing takes 1–5 working days after the pending period[1]. Identification is required for the first withdrawal, and documents are requested then if not already submitted[1].

Typical documents are a valid driving licence or passport and a recent utility bill dated within the last three months[1]. The terms let the operator request additional identity documents, including the front of registered cards, and source-of-funds or wealth documents[1]. If verification information cannot be proven, the operator can withhold winnings and suspend or terminate the account[1].

Deposits and withdrawals use GBP only[1]. Listed deposit methods are Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill[1]. Pay by Mobile deposits incur a £2.50 fee, and withdrawals cannot be sent to Pay by Mobile[1]. The minimum transaction is £10[1].

Luck Stars Casino bonus terms

The listed game categories include blackjack and variants, roulette and variants, bingo, table games, live casino games and progressive jackpot games; specific promotion terms or the eligible games list identify other excluded games[1]. Cancelling an active bonus forfeits remaining bonus funds, restricted winnings generated from those funds and outstanding promotional benefits[1]. Bonus funds and pending offers are removed after three consecutive days of inactivity unless promotion terms state otherwise[1].

For customers who deposited, the maximum converted bonus balance is the lowest of the remaining eligible bonus balance, lifetime deposits or £250[1]. For customers who have not deposited, the maximum is the lower of the remaining eligible bonus balance or £50[1].

Luck Stars Casino complaints

Players can initiate a complaint with Jumpman Gaming’s Customer Care Team at the address given in the operator's terms and must submit it within three months of the issue[4].

Luck Stars Casino account terms

Each person can hold one account[1]. After 365 consecutive days without login, an account is considered inactive, and the operator deducts a £5 administration fee every 30 days from its balance[1]. The operator can restrict or suspend access or close website access indefinitely; subject to due diligence, it repays the remaining real-money balance in full[1].

Deposit limits, take a break and self-exclusion are available through the Responsible Gambling page[4]. Underage means under 18 or below the legal gambling age in the player’s jurisdiction of residence[1].

Luck Stars Casino FAQ

Who holds the Luck Stars Casino licence?

The UK Gambling Commission lists Jumpman Gaming Limited as licence holder under licence 039175-R-319452-025[3].

How long do Luck Stars Casino withdrawals take?

Following document verification, processing takes up to 24 hours, then bank processing takes 1–5 working days[1].

What does the Luck Stars Casino first-deposit offer give?

It awards a free Mega Reel spin, with prizes from free spins to Amazon vouchers[2].

What wagering applies to Luck Stars Casino promotions?

The terms for each promotion specify whether 10x wagering applies[1].

How can a player complain to Luck Stars Casino?

Email Jumpman Gaming’s Customer Care Team and submit the complaint within three months of the issue[4].

More on Luck Stars Casino

Compare by verified facts

How we checked. We read Luck Stars Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.luckstarscasino.com/terms-and-conditions — operator document, clauses Banking Policy, 1.7 Wagering requirements, Your Luck Stars Casino account, 1.10 Eligible and excluded games, 1.9 Withdrawal before completing a wagering requirement, 1.12 Bonus inactivity, 1.11 Maximum bonus conversion, Inactive/Dormant Accounts, You may not use our Services if, checked 29 October 2026
  2. www.jumpmangaming.com/terms-and-conditions — law / regulator, clause Bonus Policy, checked 29 October 2026
  3. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  4. www.luckstarscasino.com/faqs — operator document, clauses How do I make a complaint, Footer, How can I apply a break to my account?, checked 29 October 2026
  5. www.jumpmangaming.com/privacy-policy — law / regulator, clause General, checked 29 October 2026