Luck Stars Casino · Withdrawals

Luck Stars Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated . Facts checked 27–28 October 2026 against Luck Stars Casino's own pages, licence registers and regulator records.

Verdict: Licensed, but ID review holds withdrawals pendingThe UK Gambling Commission lists Jumpman Gaming Limited as licence holder for Luck Stars Casino’s White Label domain[2]. Its terms keep withdrawals pending during ID review; after verification, bank processing takes 1–5 working days[1].

The minimum withdrawal transaction is £10[1].

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How long do Luck Stars Casino withdrawals take?

Once applicable documents are verified, pending withdrawals are processed within 24 hours[1]. After the pending period, bank processing takes 1–5 working days[1]. Rejected documents return pending withdrawals to the account balance within 48 hours[1].

Luck Stars Casino methods and fees

Deposits and withdrawals use GBP only[1]. Deposit methods include Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill[1]. Withdrawals cannot be sent to Pay by Mobile, and Pay by Mobile deposits incur a £2.50 fee[1].

Luck Stars Casino ID checks

Identification is required for a first withdrawal; documents are requested at withdrawal if not already submitted[1]. Typical documents are valid ID, such as a driving licence or passport, and a recent utility bill dated within the last three months[1]. The terms let the operator request additional identity documents, including the front of registered cards, and source-of-funds or wealth documents[1]. If verification information cannot be proven, the operator can withhold winnings and suspend or terminate the account[1].

What to do about a Luck Stars Casino pending withdrawal

  1. Submit the requested identity documents. Typical documents are valid ID and a recent utility bill dated within the last three months[1].
  2. Initiate a complaint with Jumpman Gaming’s Customer Care Team at the address given in the operator's terms[3].
  3. Submit the complaint within three months of the issue[3].

Luck Stars Casino FAQ

When does Luck Stars Casino process a pending withdrawal?

After applicable ID documents are verified, processing takes up to 24 hours[1].

How long does Luck Stars Casino bank processing take?

Bank processing takes 1–5 working days after the pending period[1].

Which documents does Luck Stars Casino request for ID checks?

Valid photo ID, such as a driving licence or passport, and a recent utility bill dated within the last three months[1].

How can a player complain about a Luck Stars Casino withdrawal?

Contact Jumpman Gaming’s Customer Care Team at the address given in the operator's terms within three months of the issue[3].

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How we checked. We read Luck Stars Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.luckstarscasino.com/terms-and-conditions — operator document, clauses Banking Policy, Your Luck Stars Casino account, checked 29 October 2026
  2. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  3. www.luckstarscasino.com/faqs — operator document, clause How do I make a complaint, checked 29 October 2026