LucysCasino · Review

LucysCasino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against LucysCasino's own pages, licence registers and regulator records.

Lucyscasino’s Welcome Casino Package advertises 225% up to €1,500 and 500 free spins; casino bonuses require wagering 45 times the deposit and bonus amount^{[1, 2]}.

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LucysCasino key facts

Lucyscasino licence

The Curacao Gaming Authority lists Famagousta B.V. as licence holder for Lucyscasino’s licence OGL/2023/155/0098, with status Granted / Active. The register lists 44 domains under the same licence holder^[3]. Famagousta B.V.’s Commercial Register of Curacao number is 152449, and its address is Schout Bij Nacht Doormanweg 40, Curaçao^[4].

How Lucyscasino withdrawals work

Lucyscasino gives players 48 hours after requesting a payout to provide requested documents; the merchant reviews them in three business days^[5]. When Lucyscasino requests verification documents, it cancels pending withdrawals^[2]. Withdrawals go only to the account from which funds originated, and player identity must first be verified^[4]. Its terms let the casino charge administrative costs resulting from withdrawals, as indicated on its website^[4]. The casino can refuse payment if identity, age, residence and proof of funds are not sufficiently verified^[4].

Lucyscasino bonus terms

The Welcome Casino Package advertises 225% up to €1,500 and 500 free spins^[1]. Casino bonus wagering is 45 times the deposit and bonus amount, and only slots count^[2]. The maximum bonus-money bet is €5 or 15% of the total bonus, whichever comes first. Rounds or spins above that cap do not count towards wagering, and potential winnings are forfeited^[2].

Lucyscasino player reports

Casino Guru reported 10 complaints as of 30 October 2026: six unresolved, one resolved and three rejected. It also said it considered 11 complaints from other sources^[6]. AskGamblers reported 14 complaints as of 30 October 2026, with two resolved^[7]. Trustpilot reported seven reviews and a TrustScore of 2.3 as of 30 October 2026^[8].

A player reported on Trustpilot on 30 September 2025 that, after completing KYC, their winnings were removed and only their deposit was refunded; the player claimed $1,300 in winnings^[8]. A player reported on Trustpilot on 29 December 2025 that a withdrawal was cancelled and €620 deducted over an alleged terms breach^[8]. A player reported on Trustpilot on 1 September 2026 that bonuses were removed across two incidents involving more than €600, and support was difficult to reach^[8].

Where Lucyscasino restricts play

Lucyscasino’s terms prohibit account creation by players from the USA, Curaçao, Malta, the UK, Spain, Lithuania and Australia^[4]. The terms treat disguising or interfering with an IP address, including by using a VPN, as a breach^[4].

Lucyscasino verdict

The licence is active, while payout access depends on completing the casino’s verification requirements. Review the identity and funds checks before deciding whether to deposit^{[3, 2, 4]}.

More on LucysCasino

• LucysCasino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns LucysCasino? Owner, Licence No. & Sister Sites (2026)
• LucysCasino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• LucysCasino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read LucysCasino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.