LucysCasino · Withdrawals

LucysCasino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Q: How long does Lucyscasino’s merchant review take?

The stated review period is three business days.

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against LucysCasino's own pages, licence registers and regulator records.

Verdict: Avoid if verification could disrupt your payoutLucyscasino cancels pending withdrawals when it requests verification documents and can refuse payment if identity, age, residence and proof of funds are not sufficiently verified^{[2, 1]}.

Withdrawals go only to the account from which funds originated, and player identity must first be verified^[1].

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Lucyscasino payout document deadlines

Players have 48 hours after a payout request to provide requested documents. The merchant review period is three business days^[3]. Player identity must be verified before withdrawal^[1].

Lucyscasino withdrawal costs

Lucyscasino’s terms let it charge administrative costs resulting from withdrawals, as indicated on its website^[1]. Withdrawals go only to the account from which funds originated^[1].

Lucyscasino payout verification

Lucyscasino can request source-of-funds information for verification^[2]. It can refuse payment if identity, age, residence and proof of funds are not sufficiently verified^[1].

Why Lucyscasino cancels pending withdrawals

Lucyscasino cancels pending withdrawals when it requests verification documents^[2]. It requires identity verification and can refuse payment if identity, age, residence and proof of funds are not sufficiently verified^[1].

What to expect from a Lucyscasino withdrawal

Provide requested documents within 48 hours after requesting the payout; the merchant review period is three business days^[3].
Send the withdrawal to the same account from which the funds originated^[1].

Lucyscasino withdrawal player reports

Casino Guru reported 10 complaints as of 30 October 2026: six unresolved, one resolved and three rejected^[4]. AskGamblers reported 14 complaints as of 30 October 2026, with two resolved^[5].

A player reported on Trustpilot on 30 September 2025 that, after completing KYC, their winnings were removed and only their deposit was refunded; the player claimed $1,300 in winnings^[6]. A player reported on Trustpilot on 29 December 2025 that a withdrawal was cancelled and €620 deducted over an alleged terms breach^[6].

LucysCasino FAQ

How long does Lucyscasino allow for requested payout documents?

Players have 48 hours after the payout request to provide them^[3].

How long does Lucyscasino’s merchant review take?

The stated review period is three business days^[3].

Does Lucyscasino cancel withdrawals during verification?

Yes. A request for account verification documents cancels pending withdrawals^[2].

Where does Lucyscasino send withdrawals?

The terms direct withdrawals to the same account from which the funds originated^[1].

Can Lucyscasino charge withdrawal costs?

Its terms let it charge administrative costs resulting from withdrawals^[1].

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