MintDice · Review

MintDice Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against MintDice's own pages, licence registers and regulator records.

Mintdice’s terms set a two-banking-day withdrawal processing period; its FAQ says larger withdrawals enter a manual queue and are sent within 24 hours^{[1, 2]}. Standard casino bonuses require wagering 30 times the bonus amount^[1]. Trustpilot reported 33 reviews and a TrustScore of 2.8 out of 5 as of 31 October 2026^[3].

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MintDice key facts

Mintdice licence and operator

The Curaçao Gaming Authority register lists Prism Sentinel N.V. as licence holder under licence OGL/2024/1739/0965, with status Granted / Active^[4]. Mintdice’s terms name Prism Sentinel N.V. as its operator and give company registration number 146440^{[1, 4]}. Its responsible gaming page gives the office address as 17 Chuchubiweg, Willemstad, Curaçao^[5].

How long do Mintdice withdrawals take?

Mintdice’s terms set a two-banking-day processing period, with longer processing depending on payment channels, additional account checks and public holidays^[1]. Its FAQ says larger withdrawals enter a manual queue and are sent within 24 hours^[2]. Withdrawals are capped at EUR 10,000 per 24 hours and EUR 50,000 per 30 days unless a larger amount is agreed^[1]. Wins over EUR 50,000 can be paid in monthly instalments of up to EUR 50,000; progressive jackpot wins are paid in full^[1].

Step One verification is mandatory before any withdrawal^[6]. Customers provide their first and last name, date of birth, nationality, gender and full residential address. If electronic verification fails, they must provide a government-issued document to confirm residence^[6]. Step Two verification is mandatory for deposits or withdrawals over USD 1,000, or transfers over USD 500 to another user^[6]. Step Three source-of-funds verification is mandatory for deposits or withdrawals over USD 3,000, or transfers over USD 1,500 to another user^[6].

Mintdice bonus terms

Mintdice’s standard wagering requirement is 30 times the casino bonus amount and 15 times the sportsbook bonus amount, subject to promotion-specific terms^[1]. Standard bonus money expires after 30 days unless the promotion sets another expiry; expired credit can be cancelled or debited^[1]. Outside roulette bet combinations covering 24 or more of 37 number spots void all winnings and bonuses^[1]. Using bonus play to accumulate a game feature, clearing the wagering requirement, then returning to trigger it also voids winnings and bonuses^[1]. Prism Sentinel N.V. can cancel a current promotion without prior notice and change game wagering contribution percentages^[1].

Mintdice complaints

Trustpilot reported 33 reviews and a TrustScore of 2.8 out of 5 as of 31 October 2026; its page showed zero reviews in the preceding 12 months^[3]. Players can first submit complaints to customer support by email or live chat, then use the formal Complaint Submission Form if the issue remains unresolved^[7]. Complaints are free and must be submitted within six months of the bet settlement or incident^[7].

The Curaçao Gaming Authority does not mediate or resolve individual player complaints about gambling transactions^[7]. Mintdice’s terms govern disputes under Curaçao law, with Curaçao courts and arbitration under applicable law^[1].

Which countries does Mintdice exclude?

Residents of Aruba, Australia, Bonaire, Curaçao, France, Iran, Iraq, the Netherlands, Saba, Spain, St Maarten, Statia, the USA, US dependencies and the United Kingdom cannot register or use Mintdice^[1]. A separate eligibility clause also excludes residents of North Korea, Singapore and Ukraine, as well as Curaçao, France, Iran, Iraq, the Netherlands, Spain, St Maarten, Statia, the USA, US dependencies and the United Kingdom^[1]. Using a VPN, proxy or similar service to mask or manipulate a player’s real location can lead to account blocking and forfeiture of all account balances without prior notification^[1].

Mintdice lists Bitcoin, Ethereum, Binance Coin, Doge, Bitcoin Cash, Litecoin and Ripple^[2]. Cryptocurrency deposits have a 10% playthrough requirement before withdrawal eligibility; a 1 BTC deposit requires 0.11 BTC of gaming^[2].

Mintdice verdict

The register lists Prism Sentinel N.V. under an active Curaçao licence^[4]. Withdrawal caps, verification requirements and the operator’s right to split large wins shape the payout terms^{[6, 1]}. Bonus rules also void winnings for specified roulette and feature play^[1].

More on MintDice

• MintDice Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns MintDice? Owner, Licence No. & Sister Sites (2026)
• MintDice Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• MintDice Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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How we checked. We read MintDice's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.