MintDice · Withdrawals
MintDice Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
Mintdice’s terms set a two-banking-day processing period and cap withdrawals at EUR 10,000 per 24 hours and EUR 50,000 per 30 days unless a larger amount is agreed[1]. Its FAQ says larger withdrawals enter a manual queue and are sent within 24 hours[2].
How long do Mintdice withdrawals take?
Mintdice’s terms set a two-banking-day processing period, with longer processing depending on payment channels, additional account checks and public holidays[1]. Its FAQ says larger withdrawals enter a manual processing queue and are sent within 24 hours[2].
Mintdice withdrawal limits and fees
The terms cap withdrawals at EUR 10,000 per 24 hours and EUR 50,000 per 30 days, or the equivalent in the account currency, unless a larger amount is agreed[1]. For wins above EUR 50,000, the terms let Mintdice pay monthly instalments of up to EUR 50,000 until the win is fully paid; progressive jackpot wins are paid in full[1]. An account-closure withdrawal is subject to relevant withdrawal charges[1].
A deposit must be wagered at least once before withdrawal, and Mintdice can refuse a withdrawal when total bets are below the last deposit[1]. Cryptocurrency deposits also carry a 10% playthrough requirement; a 1 Bitcoin deposit requires 0.11 Bitcoin of gaming[2].
What verification does Mintdice require?
Step One verification is mandatory before any withdrawal[3]. Customers provide their first and last name, date of birth, nationality, gender and full residential address; if electronic verification fails, they must provide a government-issued document to confirm residence[3]. Step Two verification is mandatory for deposits or withdrawals over USD 1,000, or transfers over USD 500 to another user[3].
Step Three source-of-funds verification is mandatory for deposits or withdrawals over USD 3,000, or transfers over USD 1,500 to another user[3]. Mintdice lists possible supporting records including proof of business ownership, employment records, inheritance documentation, investment records and family wealth documentation[3].
Why can a Mintdice withdrawal be delayed?
Mintdice’s terms allow processing beyond two banking days when payment channels, additional account checks or public holidays affect a request[1]. Step One verification must be completed before withdrawal, and Step Two or source-of-funds checks apply at the stated transaction thresholds[3]. Deposits must be wagered at least once before withdrawal[1].
If a withdrawal is cancelled, the funds return to the account and can be used there; Mintdice disclaims responsibility for funds lost through gameplay after cancellation[1].
What should you do if a Mintdice withdrawal is pending?
- Contact Mintdice customer support by email or live chat[4].
- If support does not resolve the issue, submit a formal complaint through Mintdice’s Complaint Submission Form[4]. Complaints are free and can be submitted within six months of the bet settlement or incident[4].
- The Curaçao Gaming Authority does not mediate or resolve individual complaints about gambling transactions[4]. Mintdice’s terms provide for Curaçao courts and arbitration under applicable law[1].
What does Trustpilot report about Mintdice?
Trustpilot reported 33 Mintdice reviews and a 2.8 out of 5 TrustScore as of 31 October 2026; its page showed zero reviews in the previous 12 months[5].
MintDice FAQ
How long do Mintdice withdrawals take?
Mintdice’s terms set a two-banking-day processing period; its FAQ says larger withdrawals are sent within 24 hours[1, 2].
What is Mintdice’s monthly withdrawal cap?
Mintdice’s terms cap withdrawals at EUR 50,000 per 30 days unless a larger amount is agreed[1].
Does Mintdice require verification before a withdrawal?
Yes. Mintdice requires Step One verification before any withdrawal[3].
How can a player complain about a Mintdice withdrawal?
Start with Mintdice customer support by email or live chat, then use the formal Complaint Submission Form if unresolved[4].
Does the Curaçao Gaming Authority resolve Mintdice player disputes?
The Curaçao Gaming Authority does not mediate or resolve individual complaints about gambling transactions[4].
More on MintDice
- MintDice Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns MintDice? Owner, Licence No. & Sister Sites (2026)
- MintDice Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- MintDice Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Compare by verified facts
How we checked. We read MintDice's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.mintdice.com/article/terms-of-service — operator document, clauses 6.6, 6.11, 6.14, 7.1, 5.6, 6.5, 6.9, 14.5, checked 31 October 2026
- www.mintdice.com/faq/account — operator document, clauses When are withdrawals processed?, What are the playthrough requirements on deposits?, checked 31 October 2026
- www.mintdice.com/article/anti-money-laundering-know-your-customer-policy — operator document, clauses Customer Identification and Verification (KYC) — Step One Verification, Customer Identification and Verification (KYC) — Step Two Verification, Customer Identification and Verification (KYC) — Step Three Verification, checked 31 October 2026
- www.mintdice.com/article/player-complaints-policy — operator document, clauses 3.2 Stages and Escalation of Complaint Resolution, 3.1 Complaint Window, 3.3 Role of the Curaçao Gaming Authority (CGA), checked 31 October 2026
- uk.trustpilot.com/review/www.mintdice.com — complaint platform (reported via web search, not stored), checked 31 October 2026