PIN-UP · Withdrawals

PIN-UP Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need predictable withdrawal deductionsPinup’s terms set a €15 minimum and allow checks for up to 24 hours, with technical or payment-system delays extending processing beyond indicated times[1]. They also allow withholding up to 20% in specified wagering cases and up to 25% for bank-card withdrawals in stated circumstances[1].

Pinup sets a €15 minimum withdrawal and allows withholding up to 25% for bank-card withdrawals in the stated circumstances[1]. Financial transactions can be checked for up to 24 hours before fulfilment, and technical or payment-system delays can extend processing beyond indicated times[1].

How long do Pinup withdrawals take at PIN-UP?

Pinup’s terms allow financial transactions to be checked for up to 24 hours before a requested withdrawal is fulfilled[1]. Technical or payment-system delays can leave a withdrawal unprocessed beyond indicated times[1]. Verification is performed Monday to Friday, except when needed to process an active withdrawal request[1].

Withdrawals use the deposit method; Pinup offers an alternative if that method cannot be used[1].

PIN-UP Pinup withdrawal limits and fees

The minimum for a single withdrawal is €15[1]. If total bets are lower than total deposits, Pinup’s terms allow withholding up to 20% of the requested amount[1]. If bets after the latest deposit are lower than that deposit, the terms also allow withholding up to 20%[1].

For bank-card withdrawals, the terms allow withholding up to 25% of the requested amount in the specified circumstances[1]. A bank issuer may charge a transfer and processing fee[1].

PIN-UP Pinup identity checks and deposits

Pinup requires identity checks before withdrawals[1]. Clients can upload an identity document at any time, including before or after a withdrawal request[1]. Additional verification can include video identification or a snapshot of the person beside their identity document[1].

Deposits must come from an account in the client’s name[1]. Third-party deposits can lead to winnings being nullified and the account blocked while the circumstances are clarified[1].

If requested information is not provided within 30 calendar days, the terms allow the company to deny service, block the account and cancel winnings[1].

PIN-UP Pinup withdrawal bonus rules

If the Bonus Balance contains active bonuses, gift boxes or free spins when payment is requested, the terms allow Pinup to cancel active bonuses and their winnings when processing the payment[1].

PIN-UP Pinup withdrawal complaint pattern

Trustpilot reported 58 reviews and a TrustScore of 1.8 as of 31 October 2026, including 23 reviews in the preceding 12 months[2]. AskGamblers reported 83 of 83 complaints resolved as of 31 October 2026; its reported average duration was nine days and average response time one day[3].

A player reported on Trustpilot on 3 August 2026 that two withdrawals were marked complete but funds did not arrive, and alleged the supplied UTRs were invalid[2]. Another player reported on Trustpilot on 20 February 2026 that withdrawal access was unavailable pending additional verification; Pinup replied that payouts were available[2].

An AskGamblers player alleged a deposit and winnings were not credited; AskGamblers marked the case resolved under the casino’s terms[3].

PIN-UP FAQ

What is Pinup’s minimum withdrawal at PIN-UP?

Pinup’s terms set the minimum at €15 per withdrawal[1].

Can Pinup withhold part of a withdrawal at PIN-UP?

Yes. The terms allow up to 20% in specified cases and up to 25% for bank-card withdrawals in stated circumstances[1].

Does Pinup require identity checks before payout at PIN-UP?

Yes. Identity checks are required before withdrawal operations[1].

What method does Pinup use for withdrawals at PIN-UP?

Withdrawals use the deposit method, with an alternative offered if that method cannot be used[1].

More on PIN-UP

Compare by verified facts

How we checked. We read PIN-UP's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. p1n-up.ca/terms/ — law / regulator, clauses 5.5, 6.11, 6.13, 5.6, 6.9, 6.12, 5.7, 6.7, 5.2, 6.1, 6.1.1, 6.8, checked 31 October 2026
  2. uk.trustpilot.com/review/www.pin-up.casino — complaint platform (reported via web search, not stored), checked 31 October 2026
  3. www.askgamblers.com/casino-complaints/pin-up-casino-pinup-casino-deposit-not-credited — complaint platform (reported via web search, not stored), checked 31 October 2026