Richard Casino · Review
Richard Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Richard Casino aims to process withdrawals within 72 hours of approval; monthly withdrawals are capped at €20,000, and larger winning balances can be paid in monthly instalments[1]. Bonus and free-spin results require 40x wagering, and free-spin winnings are capped[2]. Casino Guru reported 40 complaints as of 29 October 2026: 1 open, 0 unresolved, 10 resolved and 29 rejected[3].
Richard Casino key facts
| Licence | Anjouan Gaming (AOGA), ALSI-202509073-FI2; valid to 29 September 2027[4] |
|---|---|
| Operator | Metlait SRL[1] |
| Company number | 3-102-911867[1] |
| Withdrawal processing | Casino aims to process requests within 72 hours of approval[1] |
| Weekly withdrawal cap | €10,000 or equivalent[1] |
| Monthly withdrawal cap | €20,000 or equivalent[1] |
| Bonus wagering | 40x bonus or free-spin result[2] |
| Free-spin winnings cap | €100 or currency equivalent[2] |
| Trustpilot reviews | 310 reviews reported on Trustpilot as of 29 October 2026[5] |
| Casino Guru complaints | 40 complaints reported on Casino Guru as of 29 October 2026; 10 resolved and 29 rejected[3] |
| Official site | richardcasino.com |
Richard Casino licence
Anjouan Gaming (AOGA) lists Metlait SRL as licence holder for licence ALSI-202509073-FI2. The register records the licence as valid until 29 September 2027 and lists 29 domains under the same licence holder[4]. Richard Casino’s terms name Metlait SRL as the company that owns and operates the website[1]. The company number is 3-102-911867, and its registered address is El Guayaval, Residencial La Campina Casa Numero Q -11, Cartago, El Guarco, Tejar, 30801, Costa Rica[1].
Read the owner and sister-sites page for the company and licence details[4, 1].
Richard Casino owner and sister sites
Richard Casino’s terms name Metlait SRL as owner and operator, registered in Costa Rica under company number 3-102-911867[1]. The Anjouan register lists 29 domains under the same licence holder[4].
Richard Casino withdrawals
The terms say the casino aims to process withdrawal requests within 72 hours of approval; actual payout timing depends on payment method and verification status[1]. The weekly cap is €10,000 or equivalent, and the monthly cap is €20,000 or equivalent, resetting on the first calendar day of each month[1]. For winning balances above €20,000 or the listed currency equivalents, the terms let the casino pay in monthly instalments capped at those amounts[1].
Withdrawal requests remain pending until required verification is complete[1]. The terms require government-issued photo ID and proof of address, and allow the casino to request additional identity or payment-method documents[1].
Richard Casino bonus terms
The bonus terms require 40x wagering on the bonus or free-spin result amount[2]. The default maximum bet while wagering is €5/$5, unless the specific bonus says otherwise[2]. Free-spin winnings are capped at €100, $100 USD, 150 AUD, 140 CAD, 160 NZD, 1,000 NOK, 0.002 BTC, 0.19 BCH, 0.03 ETH, 0.63 LTC, 500 DOGE or 100 USDT[2]. Table games, roulette, video poker and craps contribute 5% of each bet toward wagering[2].
The Tuesday free-spins promotion uses code FS50, and the weekend reload uses code WEEKEND[2]. Bonuses are valid for 14 days from receipt unless otherwise indicated; at the end of the period, unmet wagering voids bonus money and winnings[2].
Richard Casino complaints
Trustpilot reported 310 reviews as of 29 October 2026[5]. Casino Guru reported 40 complaints as of 29 October 2026: 1 open, 0 unresolved, 10 resolved and 29 rejected[3].
A player reported on Trustpilot on 23 September 2026 that Richard Casino closed their account, withheld funds and refused to provide game-round records; the operator replied that it would review the case[5].
Richard Casino restricted countries
Richard Casino’s terms prohibit real-money play by users from Afghanistan, American Samoa, Bahrain, Belarus, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, Canada, Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guam, Guernsey, Haiti, India, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, Salvador, Somalia, South Sudan, Sweden, Syria, Turkey, Ukraine, United Kingdom, United States, Venezuela, Virgin Islands, Yemen and Zimbabwe[1].
Players from Sweden cannot claim bonuses or promotions, join VIP programs, or exchange loyalty points[1]. Using a VPN to bypass geographic restrictions is prohibited and may lead to winnings confiscation[1]. Supported currencies include BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA and TRX[1].
Richard Casino verdict
Licence status and payout limits are central to the decision: the Anjouan register lists the licence as valid through 29 September 2027, while the monthly cap and instalment terms can extend payment of large wins[4, 1].
Richard Casino FAQ
Who operates Richard Casino?
Richard Casino’s terms name Metlait SRL as its operator[1].
Which licence does Richard Casino hold?
Anjouan Gaming lists Metlait SRL under licence ALSI-202509073-FI2, valid until 29 September 2027[4].
How much can Richard Casino pay out each month?
The monthly withdrawal cap is €20,000 or equivalent, and the casino can pay larger winning balances in capped monthly instalments[1].
How long does Richard Casino take to process withdrawals?
The casino aims to process a request within 72 hours of approval; payment method and verification status affect actual timing[1].
How much wagering does Richard Casino require?
Bonus and free-spin results carry a 40x wagering requirement[2].
Which countries can’t use Richard Casino for real-money play?
Its terms prohibit real-money play from the United Kingdom, Canada, Sweden, the United States and the other listed countries and territories[1].
More on Richard Casino
- Richard Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Richard Casino? Owner, Licence No. & Sister Sites (2026)
- Richard Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Richard Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read Richard Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.richardcasino.com/en/terms-and-conditions — operator document, clauses 11.8, 11.6, 1.1, 8.4, 11.2, 2.4, 2.5, 3.2, 4.1, checked 29 October 2026
- www.richardcasino.com/en/bonus-terms-and-conditions — operator document, clauses WELCOME PACKAGE, Bonus Terms and Conditions, TUESDAY FREE SPINS, WEEKEND RELOAD, checked 29 October 2026
- casino.guru/richard-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- anjouangaming.com/license-register/ — licence register, clause ALSI-202509073-FI2, checked 27 October 2026
- www.trustpilot.com/review/www.richardcasino.com — complaint platform (reported via web search, not stored), checked 29 October 2026
