Richard Casino · Withdrawals

Richard Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Richard Casino's own pages, licence registers and regulator records.

Verdict: Avoid if you need large wins paid quicklyRichard Casino aims to process withdrawals within 72 hours of approval, and verification can keep requests pending^[1]. Its terms cap monthly withdrawals at €20,000 and let the casino split larger winning balances into monthly instalments^[1].

The minimum withdrawal is €20 or equivalent for fiat currency and the crypto equivalent of €20 at the time of request^[1]. Visa, MasterCard, e-wallets and bank transfers are among the available payment options^[1].

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How long do Richard Casino withdrawals take?

Richard Casino aims to process withdrawal requests within 72 hours of approval^[1]. Actual payout timing depends on payment method and verification status^[1]. A withdrawal stays pending until the required verification steps are complete^[1].

The terms list Visa, MasterCard, e-wallets and bank transfers among the payment options^[1]. The minimum withdrawal is €20 or equivalent for fiat currency and the crypto equivalent of €20 at the time of request^[1].

Richard Casino withdrawal limits and fees

The weekly withdrawal cap is €10,000, $10,000 USD, 15,000 CAD/AUD/NZD or 100,000 NOK, or equivalent^[1]. The monthly cap is €20,000, $20,000 USD, 30,000 CAD/AUD/NZD or 200,000 NOK, or equivalent, and resets on the first calendar day of each month^[1].

For a winning balance above the monthly threshold, Richard Casino’s terms let it divide payment into monthly instalments capped at the listed threshold^[1]. Intermediary banks may charge fees up to €16 for bank transfers^[1].

Richard Casino KYC and source-of-funds checks

Richard Casino’s terms require a government-issued photo ID and proof of address, and allow the casino to request additional identity or payment-method documents^[1]. Withdrawal requests remain pending until required verification steps are complete^[1].

The privacy policy says the casino may collect documents verifying source of funds or source of wealth, such as income declarations or bank statements^[2]. The terms let Richard Casino refuse a payout and terminate an account if KYC documents are false or incomplete^[1].

Why a Richard Casino withdrawal gets stuck

A withdrawal remains pending until required verification is complete, and the casino’s processing target begins after approval^[1]. The casino may request identity or payment-method documents in addition to photo ID and proof of address^[1]. If the casino cannot reach a player by phone or email within two weeks of the withdrawal request, the terms say the account is locked and the withdrawal canceled^[1].

Richard Casino’s terms let it retain or freeze funds pending an investigation^[1].

What to do if your Richard Casino withdrawal is pending

Complete the required verification steps; the withdrawal remains pending until they are done^[1]. Photo ID and proof of address are required^[1].
Send complaints to the Support Team; unresolved complaints are escalated within the casino^[1].
Claims arising from the terms or a casino service must be filed within one year of arising^[1].
Richard Casino says it cooperates with EGIS^[1]. Its terms require disputes to be resolved by arbitration in Costa Rica^[1].

Richard Casino complaint reports

Casino Guru reported 40 complaints as of 29 October 2026: 1 open, 0 unresolved, 10 resolved and 29 rejected^[3]. Trustpilot reported 310 reviews as of 29 October 2026^[4].

A player reported on Trustpilot on 23 September 2026 that Richard Casino closed their account, withheld funds and refused to provide game-round records; the operator said it would review the case^[4].

Richard Casino FAQ

How long does Richard Casino take to process a withdrawal?

It aims to process a request within 72 hours after approval; payment method and verification affect actual timing^[1].

What is Richard Casino’s monthly withdrawal cap?

The cap is €20,000 or equivalent, resetting on the first day of each month^[1].

Can Richard Casino split a large win into instalments?

Yes. Its terms let it pay winning balances above the monthly threshold in capped monthly instalments^[1].

What documents can Richard Casino request for a withdrawal?

The required documents include government-issued photo ID and proof of address; the casino can request additional identity or payment-method documents^[1].

Where does Richard Casino direct complaints?

Complaints start with its Support Team, and unresolved issues are escalated within the casino^[1].

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