Roulette Online · Review

Roulette Online Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but bonus winnings are cappedThe UK Gambling Commission lists Jumpman Gaming Limited under licence 039175-R-319452-025[1]. For customers who deposit, bonus conversion is capped at the lowest of the remaining eligible bonus, lifetime deposits or £250[2].

The UK Gambling Commission lists Jumpman Gaming Limited as licence holder for Roulette Online’s domain under licence 039175-R-319452-025[1]. Bank withdrawals take 1–5 working days to process after the pending period expires[2]. New players can get a match-up bonus of up to £100 with a £10 minimum fund and 10x wagering[3]. For customers who deposit, conversion is capped at the lowest of the remaining eligible bonus, lifetime deposits or £250[2]. Casino Guru reported 0 complaints as of 29 October 2026[4].

Roulette Online key facts

LicenceUK Gambling Commission licence 039175-R-319452-025; status White Label[1]
Licence holderJumpman Gaming Limited[1]
Brand ownerJupiter Gaming[5]
Withdrawal processing1–5 working days to a bank account after the pending period expires[2]
First withdrawal checksIdentification is required; source-of-funds and wealth documents can also be requested[2]
New-player bonusUp to £100 match-up bonus; £10 minimum fund; 10x wagering[3]
Bonus conversion capFor depositing customers, the lowest of remaining eligible bonus, lifetime deposits or £250[2]
Deposit currencyGBP only[2]
Payment methodsVisa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill[2]
Pay by Mobile fee£2.50 per transaction[2]
Complaints routeCustomer Care Team at the address given in the operator's terms; submit within three months[6]
Reported complaints0 complaints reported on Casino Guru as of 29 October 2026[4]
Official siterouletteonline.co.uk

Roulette Online licence

The UK Gambling Commission register lists Jumpman Gaming Limited as the holder of licence 039175-R-319452-025. It records Roulette Online’s domain under that licence with White Label status and lists 148 domains under the same licence holder[1]. Roulette Online identifies Jumpman Gaming Limited as its operator[3].

The terms let the operator withhold winnings if a player breaches them[2].

Roulette Online ownership

Jupiter Gaming owns the Roulette Online brand, and Jumpman Gaming Limited operates it[5]. Jumpman is registered in Alderney under number 1858, at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[5, 3].

The UK Gambling Commission register lists 148 domains under Jumpman’s licence[1].

Roulette Online withdrawals

After the pending period expires, bank withdrawals take 1–5 working days to process[2]. Identification is required for a first withdrawal. The requested documents include valid ID, such as a driving licence or passport, and a recent utility bill dated within the last three months[2]. The operator can also request source-of-funds and wealth documents[2].

The terms list GBP as the available currency[2]. If submitted ID documents are rejected, pending withdrawals are returned to the balance within 48 hours[2]. The terms let the operator withhold winnings if a player breaches them[2].

Roulette Online bonus terms

The new-player match-up bonus is up to £100, with a £10 minimum fund and 10x wagering[3]. Eligible bonus wagers must total 10 times the original Bonus Funds awarded[2]. For customers who deposit, conversion is capped at the lowest of the remaining eligible bonus, total lifetime deposits or £250[2]. For customers with no deposit, conversion is capped at the lower of the remaining eligible bonus or £50[2].

Unless specific promotion terms say otherwise, roulette, blackjack, bingo, table games, live casino games, progressive jackpot games and other specified casino-style games do not count towards wagering[2].

Roulette Online complaints

Casino Guru reported 0 complaints about Roulette Online as of 29 October 2026[4]. Players can contact the Customer Care Team at the address given in the operator's terms and must submit a complaint within three months of the issue occurring[6]. Jumpman Gaming Limited has appointed eCOGRA for alternative dispute resolution[7].

Roulette Online verdict

The licence and bonus limits provide the clearest basis for weighing this offer: Jumpman Gaming Limited holds the UK Gambling Commission licence[1], while depositors’ bonus conversion is capped by lifetime deposits or £250[2].

Roulette Online FAQ

Who operates Roulette Online?

Jumpman Gaming Limited operates Roulette Online[5].

Which UKGC licence covers Roulette Online?

The UK Gambling Commission lists Jumpman Gaming Limited under licence 039175-R-319452-025 and records the domain as White Label[1].

How long do Roulette Online bank withdrawals take?

Bank processing takes 1–5 working days after the pending period expires[2].

What is Roulette Online’s new-player bonus?

It is a match-up bonus of up to £100, with a £10 minimum fund and 10x wagering[3].

What is Roulette Online’s bonus conversion limit?

For customers who deposit, conversion is capped at the lowest of the remaining eligible bonus, lifetime deposits or £250[2].

How can you complain to Roulette Online?

Email the address given in the operator's terms within three months of the issue occurring[6].

How many complaints about Roulette Online were reported on Casino Guru?

Casino Guru reported 0 complaints as of 29 October 2026[4].

More on Roulette Online

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How we checked. We read Roulette Online's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  2. www.rouletteonline.co.uk/terms-and-conditions — operator document, clauses Banking Policy, 1.11 Maximum bonus conversion, Your Roulette Online account, Introduction, 1.7 Wagering requirements, 1.10 Eligible and excluded games, checked 29 October 2026
  3. www.rouletteonline.co.uk/promotions — operator document, clauses Welcome Offer, Site footer, checked 29 October 2026
  4. casino.guru/roulette-online-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  5. www.rouletteonline.co.uk/privacy-policy — operator document, clause Privacy Policy, checked 29 October 2026
  6. www.rouletteonline.co.uk/faqs — operator document, clause How do I make a complaint, checked 29 October 2026
  7. www.jumpmangaming.com/terms-and-conditions — law / regulator, clause Complaints and disputes — UK customers, checked 29 October 2026