Roulette Online · Withdrawals
Roulette Online Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
The operator can request source-of-funds and wealth documents for withdrawals[1].
How long do Roulette Online withdrawals take?
Bank withdrawals take 1–5 working days to process after the pending period expires[1]. If submitted ID documents are rejected, pending withdrawals are returned to the balance within 48 hours[1].
Roulette Online withdrawal currency and fees
GBP is the only currency listed[1]. Pay by Mobile deposits incur a £2.50 transaction fee[1]. The terms let the operator withhold winnings if a player breaches them[1].
Roulette Online first withdrawal checks
Identification is required for the first withdrawal. If documents have not already been submitted, they are requested at withdrawal[1]. The required documents include valid ID, such as a driving licence or passport, and a recent utility bill dated within the last three months[1]. The operator can also request source-of-funds and wealth documents[1].
What to do if your Roulette Online withdrawal is pending
- Contact the Customer Care Team at the address given in the operator's terms with the issue details[3].
- Submit the complaint within three months of the issue occurring[3].
- Jumpman Gaming Limited has appointed eCOGRA for alternative dispute resolution[4].
Roulette Online reported complaints
Casino Guru reported 0 complaints about Roulette Online as of 29 October 2026[5]. Players can contact the Customer Care Team at the address given in the operator's terms and submit complaints within three months of the issue occurring[3].
Roulette Online FAQ
When does Roulette Online start its 1–5 working-day withdrawal clock?
The processing period begins after the pending period expires[1].
What ID does Roulette Online request for a first withdrawal?
A valid driving licence or passport and a recent utility bill dated within the last three months[1].
Can Roulette Online request source-of-funds documents?
Yes. The terms allow requests for source-of-funds and wealth documents[1].
Where should you complain about a Roulette Online withdrawal?
Email the address given in the operator's terms within three months of the issue[3].
Which ADR provider has Jumpman appointed at Roulette Online?
Jumpman Gaming Limited has appointed eCOGRA for alternative dispute resolution[4].
More on Roulette Online
- Roulette Online Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Roulette Online? Owner, Licence No. & Sister Sites (2026)
- Roulette Online Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Roulette Online Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read Roulette Online's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.rouletteonline.co.uk/terms-and-conditions — operator document, clauses Your Roulette Online account, Banking Policy, Introduction, checked 29 October 2026
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
- www.rouletteonline.co.uk/faqs — operator document, clause How do I make a complaint, checked 29 October 2026
- www.jumpmangaming.com/terms-and-conditions — law / regulator, clause Complaints and disputes — UK customers, checked 29 October 2026
- casino.guru/roulette-online-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026